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Hyatt Centric Playa del Carmen

4-star Hotel with Snorkelling

4 stars

5ta Avenida Norte Por 12, 77710 Playa del Carmen, Quintana Roo

+52 984 206 4800
8.4
Very Good

727 verified ratings

$168
Rate

rate per night

Room type
Provider
Nightly total
King room
$168
Queen room
$172
Standard Room
$232
56 more Hyatt Centric Playa del Carmen deals
56 more Hyatt Centric Playa del Carmen deals

About Hyatt Centric Playa del Carmen, Playa del Carmen

Cleanliness
9.1
Comfort
9.1
Location
9.0
Services
8.6
Staff
8.6
Value for money
8.1
Situated next to Terminal Foranea de Autobuses Station, Thompson Playa del Carmen - Adults Only is an ideal place to stay while in Playa del Carmen. It is conveniently positioned for those wanting to discover the area's attractions. A variety of premium services are available for guests of Thompson Playa del Carmen - Adults Only, such as babysitting/child services, a car rental desk and an express check-in and check-out feature. Staff are available 24/7 and can help with booking tours and tickets. Other amenities available to guests include an airport shuttle, an outdoor pool and a concierge. The hotel's room is furnished with a hair dryer and a mini bar. The area near the hotel has a range of restaurants and cafés. Xcaret Archaeological Site and Xcaret Eco Theme Park are an easy drive away.

Hyatt Centric Playa del Carmen photos

Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Rooms

Sat 20/12
Sun 21/12
Queen room
1 queen bed
$172
nightly with fees
1 queen bed
$217
nightly with fees
1 queen bed
$227
nightly with fees
Standard Room
bed type unknown
$232
nightly with fees
bed type unknown
$258
nightly with fees
1 queen bed
$267
nightly with fees
Double room
1 twin bed
$267
nightly with fees
1 queen bed
$333
nightly with fees
bed type unknown
$972
nightly with fees
Superior room
1 queen bed
$236
nightly with fees
2 queen beds
$298
nightly with fees
Deluxe room
1 king bed
$283
nightly with fees
bed type unknown
$440
nightly with fees
King room
1 king bed
$168
nightly with fees
bed type unknown
$234
nightly with fees
1 king bed
$240
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Hotel Amenities & Facilities

  • Snorkelling
  • Outdoor pool
  • Beachfront
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Dining

  • Grocery deliveries
  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Coffee machine
  • Dining area
  • Dining table

General

  • Interconnected room(s) available
  • Landmark view
  • Pool view
  • Privacy curtain
  • Storage available
  • Beachfront
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Tile/marble floor
  • City view

Services and conveniences

  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

Accessibility and suitability

  • No smoking
  • Designated smoking area
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Accessible by lift
  • Accessible parking
  • Allergy-free room
  • Toilet with grab rails
  • Upper floors accessible by lift

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Toilet
  • Toilet paper
  • Walk-in shower

Pool and spa

  • Infinity pool
  • Hot tub
  • Outdoor pool
  • Plunge pool
  • Pool towels
  • Pool with a view
  • Rooftop pool
  • Pool bar

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Streaming service
  • Radio
  • Shared lounge/TV area
  • TV

Things to do

  • Fishing
  • Board games/puzzles
  • Cycling
  • Diving
  • Snorkelling
  • Cooking classes
  • Night club

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit
  • Carbon monoxide detector

Outdoor

  • Outdoor dining area
  • Outdoor furniture
  • Terrace/Patio
  • Beach chairs
  • Balcony

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board

Bedroom

  • Fold-up bed
  • Socket near the bed
  • Alarm clock
  • Cleaning products
  • Wardrobe or closet

Parking and transportation

  • Parking
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)
  • Valet parking

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals

Fitness

  • Fitness centre
  • Gym

Reviews

8.4
Very Good727 verified ratings
Pros +
  • this hotel is great and the rooms are nice and comfortable (in 8 reviews)
  • "The rooms are spacious, modern and clean." (in 3 reviews)
  • Everything was perfect! (in 41 reviews)
Cons -
  • Can sleep to much Noise until 3-4 AM. (in 8 reviews)
  • Very noisy hotel. (in 4 reviews)
  • the front desk ruined our vacation! (in 2 reviews)

Hyatt Centric Playa del Carmen room booking info

Value for money

8.1

Location rating

9.0

Distance to city centre

0.7 km

Nearest airport

Cozumel

Distance to airport

19.1 km

Check in/Check out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Frequently asked questions

  • How does Hyatt Centric Playa del Carmen compare to other 4-star hotels in Playa del Carmen?

    In Playa del Carmen, 4-star hotels have average nightly rates of $644. Hyatt Centric Playa del Carmen is $392 cheaper than the city average at just $252/night.

  • How far is Hyatt Centric Playa del Carmen from Cozumel?

    Driving distance from Cozumel to Hyatt Centric Playa del Carmen and vice versa is 19.1 km and the overall drive time is about 35 mins. Driving time can vary based on the time of day and traffic.

  • What is the best way to get to Hyatt Centric Playa del Carmen from Cozumel?

    If you’re looking for a simple travel option from Cozumel to Hyatt Centric Playa del Carmen, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.

  • Is Hyatt Centric Playa del Carmen pet-friendly?

    Yes, you’re free to bring your dog with you while staying at Hyatt Centric Playa del Carmen.

  • Are there food options at Hyatt Centric Playa del Carmen?

    Yes, Hyatt Centric Playa del Carmen does have a restaurant where you can sit down to eat or order something to take away. There are also many other quality food options in Playa del Carmen for those looking for something different. Guests staying at Hyatt Centric Playa del Carmen are welcomed by hotel staff to order room service directly from the kitchen to their room.

  • Does Hyatt Centric Playa del Carmen have a pool?

    Hyatt Centric Playa del Carmen does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.

  • How close is Hyatt Centric Playa del Carmen to Playa del Carmen city centre?

    Getting to Playa del Carmen city centre should be easy enough, as it is just 0.7 km away from Hyatt Centric Playa del Carmen. In Playa del Carmen city centre you will find Xcaret Park, along with many other popular sights and things to do.

  • What is the phone number for Hyatt Centric Playa del Carmen?

    Is Hyatt Centric Playa del Carmen pet-friendly?

  • Does Hyatt Centric Playa del Carmen have Wi-Fi available?

    Yes, Hyatt Centric Playa del Carmen has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre available to guests at Hyatt Centric Playa del Carmen?

    Hyatt Centric Playa del Carmen has a fitness centre available for guests who would like to use it throughout their stay.

  • What time is check-out for Hyatt Centric Playa del Carmen?

    The required check-out time is 12:00. Please plan accordingly before your departure to avoid any penalties or fees.

  • How much is a room at Hyatt Centric Playa del Carmen?

    The average price for a night at Hyatt Centric Playa del Carmen found recently is $384 and can go as low as $211/night. Please note that rates may be impacted by travel dates, room type, and availability. To see current deals, enter your dates in the form above.

  • Is there laundry service in Hyatt Centric Playa del Carmen?

    Yes, there is. Reach out to Hyatt Centric Playa del Carmen, Playa del Carmen for more details on all available laundry services. Irons and ironing boards are included as featured amenities.

  • How many operators does momondo search for hotels in Playa del Carmen?

    The number of operators available for hotels in Playa del Carmen is 6,961 as of December 2025.

  • When did momondo last update prices for hotels in Playa del Carmen?

    Prices for hotels in Playa del Carmen are updated daily.

Places of interest near Hyatt Centric Playa del Carmen

Attractions in Playa del Carmen, Mexico curated by momondo

Hyatt Centric Playa del Carmen location: 5ta Avenida Norte Por 12, 77710 Playa del Carmen, Quintana Roo

Top landmarks

La Fe0.6 km
Aviario Xaman Ha1.5 km

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