
About Iberostar Tucan, Playa del Carmen
Iberostar Tucan photos
Property safety measures
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Rooms
Resort Amenities & Facilities
- Private beach
- Water sport facilities (on site)
- Snorkelling
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Tennis
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Services and conveniences
- Conference rooms
- ATM on-site
- Concierge service
- Safety deposit box
- Entertainment staff
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- 24-hour front desk
Dining
- Minibar
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
- Dining table
Things to do
- Gift shop
- Eco tourism
- Archery
- Diving
- Snorkelling
- Evening entertainment
- Beauty salon
- Pool table
- Water sport facilities (on site)
Family friendly
- Babysitting or child care
- Child pool
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Playground
General
- Family rooms
- Sea view
- Seating area
- Garden view
- Sofa
- Telephone
- Pool view
Pool and spa
- Spa and wellness centre
- Massage
- Spa
- Outdoor pool
- Sauna
Accessibility and suitability
- Entire unit wheelchair accessible
- Disabled access
- Lift
- No smoking
- Upper floors accessible by stairs
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Outdoor
- Terrace/Patio
- Beach towels
- Balcony
- Private beach
- Garden
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Shuttle service (additional charge)
Bedroom
- Alarm clock
- Cleaning products
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- TV
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Laundry
- Iron and ironing board
Workspace
- Desk
Reviews
Pros +
- Reserved queen /king and assigned 2 doubles. (in 1 review)
- The evening restaurants were good. (in 1 review)
- Beach and pool were awesome. (in 7 reviews)
Cons -
- No hot water for my shower. (in 1 review)
- No proper policing of use of sunbeds at pool or beach. (in 3 reviews)
- The fridge in our room does not work. (in 4 reviews)
Iberostar Tucan room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How does Iberostar Tucan compare to other 5-star hotels in Playa del Carmen?
5-star hotels in Playa del Carmen typically cost $954/night, but Iberostar Tucan is typically available for $392/night, and is rated equally to its competitors.
How far is Iberostar Tucan from Cozumel?
Iberostar Tucan is 19.6 km away from Cozumel. You can typically expect your drive time from Iberostar Tucan to Cozumel to be 36min. It might be worth looking up traffic trends near your hotel if you are worried about saving time.
What is the best way to get to Iberostar Tucan from Cozumel?
Another more common option is to just take a taxi or rideshare service from the airport to Iberostar Tucan. The nearest airport to the hotel is Cozumel.
Are there food options at Iberostar Tucan?
There is a restaurant at Iberostar Tucan that can be used by visitors of the hotel. You can sit down or order food to take away. Call the front desk at +52 984 877 2000 for kitchen hours. Guests staying at Iberostar Tucan are welcomed by hotel staff to order room service directly from the kitchen to their room.
Does Iberostar Tucan have a pool?
Iberostar Tucan does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.
How close is Iberostar Tucan to Playa del Carmen city centre?
Getting to Playa del Carmen city centre should be easy enough, as it is just 2.9 km away from Iberostar Tucan. In Playa del Carmen city centre you will find Xcaret Park, along with many other popular sights and things to do.
What is the phone number for Iberostar Tucan?
For assistance from an employee at Iberostar Tucan please call +52 984 877 2000.
Does Iberostar Tucan have Wi-Fi available?
Yes, Iberostar Tucan has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Iberostar Tucan?
Yes. If you are looking for a hotel with a fitness centre on-site, Iberostar Tucan is a great place to stay.
What time is check-out for Iberostar Tucan?
Iberostar Tucan check-out time is 12:00. Late check-out may be available upon request at the reception desk.
How much is a room at Iberostar Tucan?
Depending on the room type you prefer and your travel dates, the cost will differ. Average price per night at Iberostar Tucan, Playa del Carmen is $465, but you may find great deals as low as $385. You can find rates for your trip in the form above.
How many operators does momondo search for hotels in Playa del Carmen?
The number of operators available for hotels in Playa del Carmen is 9,029 as of April 2025.
When did momondo last update prices for hotels in Playa del Carmen?
Prices for hotels in Playa del Carmen are updated daily.
Places of interest near Iberostar Tucan
Attractions in Playa del Carmen, Mexico curated by momondo
Iberostar Tucan location: Avda. Xaman-Ha, Lote Hotelero No 2, 77710 Playa del Carmen, Quintana Roo