Grand Velas Riviera Maya
5-star Hotel with Private beach
Carretera Cancun Tulum Km 62, 77710 Playa del Carmen, Quintana Roo
+52 984 877 4400based on 120 reviews
per night
About Grand Velas Riviera Maya, Playa del Carmen
Grand Velas Riviera Maya photos
Rooms
Hotel Amenities & Facilities
- Private beach
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Valet parking
Things to do
- Gift shop
- Eco tourism
- Bicycle hire
- Board games/puzzles
- Game room
- Golf
- Cycling
- Evening entertainment
- Cooking classes
- Beauty salon
- Karaoke
- Mini-golf
- Table tennis
- Pool table
- Water sport facilities (on site)
- Night club
- Hiking
- Table football
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- 24-hour front desk
- Safety deposit box
- Bottle of water
- Chapel/shrine
General
- Family rooms
- Garden view
- Interconnected room(s) available
- Pool view
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Telephone
- Tile/marble floor
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Body soap
- Towels/sheets (extra fee)
- Dustbins
- Conditioner
Bathroom
- Hairdryer
- Public bath
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Bathtub
- Spa bath
- Toilet
- Toilet paper
Dining
- Wine glasses
- Grocery deliveries
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Coffee machine
- Dining table
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Playground
- Baby safety gates
- Children's high chair
Pool and spa
- Infinity pool
- Spa
- Outdoor pool
- Plunge pool
- Pool towels
- Pool with a view
- Spa and wellness centre
- Massage
- Pool bar
- Sauna
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- Non-feather pillow
- Designated smoking area
- Non-smoking rooms available
- Disabled access
- Lift
- Allergy-free room
Bedroom
- Feather pillow
- Fold-up bed
- Socket near the bed
- Alarm clock
- Sofa bed
- Cleaning products
- Wardrobe or closet
Outdoor
- Outdoor dining area
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
- Tumble dryer
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Shuttle service (additional charge)
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Aerobics
- Fitness centre
Reviews
Pros +
- "The food is unbeatable I recommend the ""Cocina de Autor"" restaurant!" (in 1 review)
- Staff was very friendly and made us feel valued and at home (in 1 review)
- The ocean at the beach area was rocky and shallow. (in 4 reviews)
Cons -
- I never had to track him down like at other resorts. (in 1 review)
- A lot of sea weed in the ocean somewhat spoiled beach experience. (in 3 reviews)
Grand Velas Riviera Maya room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How far is Grand Velas Riviera Maya from Cozumel?
Grand Velas Riviera Maya is 20.1 km away from Cozumel. You can typically expect your drive time from Grand Velas Riviera Maya to Cozumel to be 37min. It might be worth looking up traffic trends near your hotel if you are worried about saving time.
What is the best way to get to Grand Velas Riviera Maya from Cozumel?
If you’re looking for a simple travel option from Cozumel to Grand Velas Riviera Maya, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.
Are there food options at Grand Velas Riviera Maya?
Grand Velas Riviera Maya does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Grand Velas Riviera Maya at +52 984 877 4400. Guests staying at Grand Velas Riviera Maya are welcomed by hotel staff to order room service directly from the kitchen to their room.
Does Grand Velas Riviera Maya have a pool?
Yes, Grand Velas Riviera Maya has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.
How close is Grand Velas Riviera Maya to Playa del Carmen city centre?
The city centre nearest to Grand Velas Riviera Maya is Playa del Carmen, which is 7.9 km away from the hotel’s front door. There, you can find Xcaret Park, which is a popular sight in the area.
What is the phone number for Grand Velas Riviera Maya?
For assistance from an employee at Grand Velas Riviera Maya please call +52 984 877 4400.
Does Grand Velas Riviera Maya have Wi-Fi available?
Yes, Grand Velas Riviera Maya has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Grand Velas Riviera Maya?
Yes, there is a gym available to guests of Grand Velas Riviera Maya. For gym hours, it is best to ask the front desk clerk during check-in.
What time is check-out for Grand Velas Riviera Maya?
For Grand Velas Riviera Maya, the required check-out time is 12:00. Check-in may be available from 15:00. Any special requests should be made with the concierge.
How much is a room at Grand Velas Riviera Maya?
$1,754/night is a good average price right now, and some users have even reported deals that start from only $1,196/night. However, prices can change based on the time of year you’re booking, the type of room you prefer, etc. Fill in the form above to get deals for your trip.
Is there laundry service in Grand Velas Riviera Maya?
Yes, laundry services are accessible for guests staying at Grand Velas Riviera Maya, Playa del Carmen. Ironing equipment e.g. ironing boards and irons are available as well.
How many operators does momondo search for hotels in Playa del Carmen?
The number of operators available for hotels in Playa del Carmen is 9,029 as of April 2025.
When did momondo last update prices for hotels in Playa del Carmen?
Prices for hotels in Playa del Carmen are updated daily.
Places of interest near Grand Velas Riviera Maya
Attractions in Playa del Carmen, Mexico curated by momondo
Grand Velas Riviera Maya location: Carretera Cancun Tulum Km 62, 77710 Playa del Carmen, Quintana Roo