Barcelo Maya Palace
4-star Hotel with Private beach
Carretera Chetumal Pto Juarez Km 266.3. Riviera Maya, 77750 Playa del Carmen, Quintana Roo
+52 984 875 1500based on 365 reviews
per night
About Barcelo Maya Palace, Playa del Carmen
Barcelo Maya Palace photos
Rooms
Hotel Amenities & Facilities
- Private beach
- Snorkelling
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Conference rooms
- Safety deposit box
- Bottle of water
- Chapel/shrine
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
Things to do
- Gift shop
- Eco tourism
- Board games/puzzles
- Game room
- Golf
- Snorkelling
- Evening entertainment
- Beauty salon
- Table tennis
- Water park
- Pool table
- Windsurfing
- Basketball court
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Designated smoking area
- Non-smoking rooms available
- Disabled access
- Roll-in shower
- Lift
- Accessible by lift
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by lift
General
- Family rooms
- Garden view
- Pool view
- Storage available
- Sea view
- Slippers
- Sofa
- Solarium
- Telephone
- Tile/marble floor
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Complimentary breakfast
- Playground
Pool and spa
- Spa
- Outdoor pool
- Steam room
- Spa and wellness centre
- Massage
- Pool bar
- Sauna
- Water slide
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Outdoor
- Outdoor furniture
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Dining
- Restaurant
- Bar/Lounge
- Minibar
- Snack bar
- Refrigerator
- Coffee machine
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
- Valet parking
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Cleaning products
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Tumble dryer
Workspace
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Reviews
Pros +
- The staff here was wonderful. (in 16 reviews)
- Service was extremely friendly and helpful. (in 4 reviews)
- There is also an adult pool which was superb too. (in 3 reviews)
Cons -
- Refrigerator in the room was broken. (in 4 reviews)
- No friendly or professional customer service. (in 4 reviews)
- The daily activities where not clearly communicated/organized. (in 1 review)
Barcelo Maya Palace room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How far is Barcelo Maya Palace from Cozumel?
The drive from Cozumel to Barcelo Maya Palace will take you about 59min depending on traffic, with a distance of 32.1 km. Hotels located in more populated areas may see vastly more traffic which will add to your travel time.
What is the best way to get to Barcelo Maya Palace from Cozumel?
A very popular option for travellers staying at Barcelo Maya Palace would be to take a taxi or ridesharing service from Cozumel directly to the hotel.
Are there food options at Barcelo Maya Palace?
Barcelo Maya Palace does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Barcelo Maya Palace at +52 984 875 1500. One of the easiest dining options for Playa del Carmen guests staying in Barcelo Maya Palace is to order room service, which is available to all hotel guests.
Does Barcelo Maya Palace have a pool?
Yes. Many momondo users travelling to Playa del Carmen specifically look for hotels with a pool. Barcelo Maya Palace may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.
How close is Barcelo Maya Palace to Playa del Carmen city centre?
When staying at Barcelo Maya Palace you are only 22.5 km from the Playa del Carmen city centre. While making your way to the centre of Playa del Carmen, you should plan to visit Xcaret Park, along with all the shops and restaurants.
What is the phone number for Barcelo Maya Palace?
For questions regarding the hotel or your stay at Barcelo Maya Palace, call +52 984 875 1500.
Does Barcelo Maya Palace have Wi-Fi available?
Yes, Barcelo Maya Palace has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Barcelo Maya Palace?
Yes, there is a gym available to guests of Barcelo Maya Palace. For gym hours, it is best to ask the front desk clerk during check-in.
What time is check-out for Barcelo Maya Palace?
Standard check-out time at Barcelo Maya Palace is 12:00. Guests can check in after 15:00.
How much is a room at Barcelo Maya Palace?
$562/night is a good average price right now, and some users have even reported deals that start from only $295/night. However, prices can change based on the time of year you’re booking, the type of room you prefer, etc. Fill in the form above to get deals for your trip.
Is there laundry service in Barcelo Maya Palace?
Laundry services are available at Barcelo Maya Palace. Contact the property reception for additional information. Irons and ironing boards are included as featured amenities.
How many operators does momondo search for hotels in Playa del Carmen?
The number of operators available for hotels in Playa del Carmen is 9,029 as of April 2025.
When did momondo last update prices for hotels in Playa del Carmen?
Prices for hotels in Playa del Carmen are updated daily.
Places of interest near Barcelo Maya Palace
Attractions in Playa del Carmen, Mexico curated by momondo
Barcelo Maya Palace location: Carretera Chetumal Pto Juarez Km 266.3. Riviera Maya, 77750 Playa del Carmen, Quintana Roo