About La Tortuga Hotel & Spa, Playa del Carmen
La Tortuga Hotel & Spa photos
Rooms
Hotel Amenities & Facilities
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Cable or satellite TV
- Airport shuttle
- Wi-Fi
- Parking
- Spa
- 24-hour front desk
Pool and spa
- Pool
- Spa
- Hot tub
Services and conveniences
- Room service
- Concierge service
- 24-hour front desk
Basics
- Free Internet
- Wi-Fi
- Air-conditioned
Parking and transportation
- Airport shuttle
- Parking
Accessibility and suitability
- No smoking
- Designated smoking area
Dining
- Restaurant
- Bar/Lounge
Media and entertainment
- Cable or satellite TV
Things to do
- Pool table
Health and safety
- Safe
Fitness
- Fitness centre
Reviews
Pros +
- Nice size room (junior suite). (in 2 reviews)
- "The hotel is an Oasis in the ""jungle"" of over-touristic Playa del Carmen" (in 5 reviews)
- Great location and very nice private room! (in 23 reviews)
Cons -
- Beautiful hotel boitique but needs maintenance. (in 10 reviews)
- The hot tub wasnt working. (in 4 reviews)
- The AC dripped in the room (in 16 reviews)
La Tortuga Hotel & Spa room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How far is La Tortuga Hotel & Spa from Cozumel?
La Tortuga Hotel & Spa is 19.2 km away from Cozumel. You can typically expect your drive time from La Tortuga Hotel & Spa to Cozumel to be 35min. It might be worth looking up traffic trends near your hotel if you are worried about saving time.
What is the best way to get to La Tortuga Hotel & Spa from Cozumel?
With parking available at La Tortuga Hotel & Spa, you could always hire a car for as low as $21/day and park it at the hotel. This would give you freedom while visiting Playa del Carmen. If you’re looking for a simple travel option from Cozumel to La Tortuga Hotel & Spa, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.
Are there food options at La Tortuga Hotel & Spa?
There is a restaurant at La Tortuga Hotel & Spa that can be used by visitors of the hotel. You can sit down or order food to take away. Call the front desk at +52 984 873 1484 for kitchen hours. One of the easiest dining options for Playa del Carmen guests staying in La Tortuga Hotel & Spa is to order room service, which is available to all hotel guests.
Does La Tortuga Hotel & Spa have a pool?
Yes, La Tortuga Hotel & Spa has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.
How close is La Tortuga Hotel & Spa to Playa del Carmen city centre?
Getting to Playa del Carmen city centre should be easy enough, as it is just 0.7 km away from La Tortuga Hotel & Spa. In Playa del Carmen city centre you will find Xcaret Park, along with many other popular sights and things to do.
What is the phone number for La Tortuga Hotel & Spa?
If you have questions or concerns about your stay at La Tortuga Hotel & Spa, call +52 984 873 1484 to speak with a front desk representative.
Does La Tortuga Hotel & Spa have Wi-Fi available?
Yes, La Tortuga Hotel & Spa has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at La Tortuga Hotel & Spa?
La Tortuga Hotel & Spa does have a gym on site that is available to hotel guests. Some hotel gyms may not have 24-hour access, so it is best to ask a front desk clerk for fitness centre hours.
What time is check-out for La Tortuga Hotel & Spa?
You can plan to arrive after 15:00 for checking in. Check-out time is 12:00. We advise notifying the front desk of any requests as early as possible.
How many operators does momondo search for hotels in Playa del Carmen?
The number of operators available for hotels in Playa del Carmen is 8,693 as of May 2025.
When did momondo last update prices for hotels in Playa del Carmen?
Prices for hotels in Playa del Carmen are updated daily.
Places of interest near La Tortuga Hotel & Spa
Attractions in Playa del Carmen, Mexico curated by momondo
La Tortuga Hotel & Spa location: Avenida 10, Esquina Calle 14, 77710 Playa del Carmen, Quintana Roo