Occidental at Xcaret Destination
5-star Hotel with Private beach
Carretera Federal 307, Km 282, 77710 Playa del Carmen, Quintana Roo
+52 984 871 5400based on 1,920 reviews
per night
About Occidental at Xcaret Destination, Playa del Carmen
Occidental at Xcaret Destination photos
Rooms
Hotel Amenities & Facilities
- Private beach
- Snorkelling
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key access
- Key card access
- 24-hour front desk
- Safety deposit box
- Bottle of water
Things to do
- Gift shop
- Board games/puzzles
- Game room
- Darts
- Scuba diving
- Archery
- Snorkelling
- Bingo
- Evening entertainment
- Beauty salon
- Mini-golf
- Table tennis
- Pool table
- Night club
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
Dining
- Fruits
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Minibar
- Snack bar
- Tea/coffee maker
- Kettle
- Coffee machine
- Dining area
- Dining table
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Pool with a view
- Spa and wellness centre
- Saltwater pool
- Massage
- Pool bar
- Sauna
Accessibility and suitability
- Non-feather pillow
- Designated smoking area
- Non-smoking rooms available
- Disabled access
- Lift
- Accessible by lift
- Upper floors accessible by lift
- Upper floors accessible by stairs
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Bathtub
- Spa bath
- Toilet
- Toilet paper
General
- Family rooms
- Interconnected room(s) available
- Lockers
- Storage available
- Slippers
- Telephone
- Tile/marble floor
Family friendly
- Babysitting or child care
- Cribs available
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Complimentary breakfast
- Playground
Outdoor
- Outdoor furniture
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Cleaning products
- Wardrobe or closet
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Drying rack for clothing
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Workspace
- Desk
Reviews
Pros +
- All the buffets and restaurants were good. (in 4 reviews)
- the hotel is great. (in 18 reviews)
- "We had monkeys come to our balcony every morning around 8-9am, was magical." (in 2 reviews)
Cons -
- Noisy early morning hours (in 1 review)
- It’s very much a jungle paradise. (in 7 reviews)
- Not everyone could enter the hotel! (in 13 reviews)
Occidental at Xcaret Destination room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 11:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How does Occidental at Xcaret Destination compare to other 5-star hotels in Playa del Carmen?
There is a $677/night difference in the average price of 5-star hotels in Playa del Carmen ($954/night) and the average nightly rate at Occidental at Xcaret Destination ($278/night).
How far is Occidental at Xcaret Destination from Cozumel?
If there is no traffic, the 20.7 km drive between Cozumel and Occidental at Xcaret Destination should only take about 38min. If your hotel is in a more metropolitan area, you may see the driving time increase due to traffic.
What is the best way to get to Occidental at Xcaret Destination from Cozumel?
A very popular option for travellers staying at Occidental at Xcaret Destination would be to take a taxi or ridesharing service from Cozumel directly to the hotel.
Are there food options at Occidental at Xcaret Destination?
There is a restaurant at Occidental at Xcaret Destination that can be used by visitors of the hotel. You can sit down or order food to take away. Call the front desk at +52 984 871 5400 for kitchen hours. If you are staying at Occidental at Xcaret Destination, you are more than welcome to order food through the hotel’s room service menu.
Does Occidental at Xcaret Destination have a pool?
Yes, Occidental at Xcaret Destination has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.
How close is Occidental at Xcaret Destination to Playa del Carmen city centre?
Getting to Playa del Carmen city centre should be easy enough, as it is just 6.1 km away from Occidental at Xcaret Destination. In Playa del Carmen city centre you will find Xcaret Park, along with many other popular sights and things to do.
What is the phone number for Occidental at Xcaret Destination?
For assistance from an employee at Occidental at Xcaret Destination please call +52 984 871 5400.
Does Occidental at Xcaret Destination have Wi-Fi available?
Yes, Occidental at Xcaret Destination has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Occidental at Xcaret Destination?
Occidental at Xcaret Destination has a fitness centre available for guests who would like to use it throughout their stay.
What time is check-out for Occidental at Xcaret Destination?
11:00 is the check-out time at Occidental at Xcaret Destination. Late check-out may be available at the hotel's discretion.
How much is a room at Occidental at Xcaret Destination?
The average price for a night at Occidental at Xcaret Destination found recently is $356 and can go as low as $277/night. Please note that rates may be impacted by travel dates, room type, and availability. To see current deals, enter your dates in the form above.
Is there laundry service in Occidental at Xcaret Destination?
Yes, you can take care of all your laundry needs with the on-premise services at Occidental at Xcaret Destination, Playa del Carmen. You can leave your travel iron at home and use the irons provided at the accommodation.
What is the distance from Occidental at Xcaret Destination, Playa del Carmen to Xcaret Park?
The distance from Occidental at Xcaret Destination to Xcaret Park, Playa del Carmen is about 0.6 km.
How many operators does momondo search for hotels in Playa del Carmen?
The number of operators available for hotels in Playa del Carmen is 9,029 as of April 2025.
When did momondo last update prices for hotels in Playa del Carmen?
Prices for hotels in Playa del Carmen are updated daily.
Places of interest near Occidental at Xcaret Destination
Attractions in Playa del Carmen, Mexico curated by momondo
Occidental at Xcaret Destination location: Carretera Federal 307, Km 282, 77710 Playa del Carmen, Quintana Roo