Hotel Cielo
3-star Hotel with Private beach
Calle 4Norte Entre 5ta Y 10av - Col, 77710 Playa del Carmen, Quintana Roo
+52 984 873 1227based on 171 reviews
per night
About Hotel Cielo, Playa del Carmen
Hotel Cielo photos
Rooms
Hotel Amenities & Facilities
- Private beach
- Restaurant
- Room service
- Free Wi-Fi
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Meeting/Banquet facilities
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Air-conditioned
- Free Internet
- Conditioner
Services and conveniences
- Wedding services
- Car hire
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- 24-hour front desk
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Outdoor
- Terrace/Patio
- Beach towels
- Balcony
- Private beach
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Things to do
- Eco tourism
- Beach access
- Bicycle hire
Parking and transportation
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
Accessibility and suitability
- No smoking
- Private entrance
Dining
- Restaurant
- Food can be delivered to guest accommodation
General
- Family rooms
- City view
Health and safety
- Daily housekeeping
- Safe
Laundry
- Laundry service
Bedroom
- Extra-long beds (> 2 metres)
Workspace
- Desk
Reviews
Pros +
- The best staff and owners. (in 14 reviews)
- It is close to the beach and ferry which was excellent. (in 2 reviews)
- "Highly recommended , kudos to Hotel Cielo" (in 4 reviews)
Cons -
- The mall is approximately one mile north. (in 1 review)
- The service at their restaurant was extremely slow (in 2 reviews)
- Quaint and quirky decor and a restaurant next door and several (in 1 review)
Hotel Cielo room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How does Hotel Cielo compare to other 3-star hotels in Playa del Carmen?
Hotel Cielo is typically below the average price of 3 star hotels in Playa del Carmen. On average, you can expect to pay $143 per night in Playa del Carmen. Hotel Cielo typically costs $87 per night, which is $55 cheaper than the Playa del Carmen average.
How far is Hotel Cielo from Cozumel?
There are 19.0 km between Cozumel and Hotel Cielo. The drive to and from the airport should be about 35min, depending on traffic. Take into account high traffic times, especially near more metropolitan areas.
What is the best way to get to Hotel Cielo from Cozumel?
A very popular option for travellers staying at Hotel Cielo would be to take a taxi or ridesharing service from Cozumel directly to the hotel.
Are there food options at Hotel Cielo?
Hotel Cielo does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Hotel Cielo at +52 984 873 1227. If you are staying at Hotel Cielo, you are more than welcome to order food through the hotel’s room service menu.
Does Hotel Cielo have a pool?
At this time, our data shows that there is no on-site pool at Hotel Cielo. However, hotels can make changes that can significantly change the venue. For the most accurate answer, it would be best to call the hotel directly at +52 984 873 1227.
How close is Hotel Cielo to Playa del Carmen city centre?
0.5 km separate the front steps of Hotel Cielo and the city centre of Playa del Carmen, where you can keep busy with restaurants, shopping and of course Xcaret Park, a very popular landmark in Playa del Carmen.
What is the phone number for Hotel Cielo?
For questions regarding the hotel or your stay at Hotel Cielo, call +52 984 873 1227.
Does Hotel Cielo have Wi-Fi available?
Yes, Hotel Cielo has Wi-Fi available to hotel guests.
What time is check-out for Hotel Cielo?
You can plan to arrive after 15:00 for checking in. Check-out time is 12:00. We advise notifying the front desk of any requests as early as possible.
How much is a room at Hotel Cielo?
The cheapest deals found start from only $87 per night. The average rate for rooms at Hotel Cielo is currently around $122/night. Enter your dates in the form above to see more.
Is there laundry service in Hotel Cielo?
The accommodation features laundry services for all guests.
How many operators does momondo search for hotels in Playa del Carmen?
The number of operators available for hotels in Playa del Carmen is 9,029 as of April 2025.
When did momondo last update prices for hotels in Playa del Carmen?
Prices for hotels in Playa del Carmen are updated daily.
Places of interest near Hotel Cielo
Attractions in Playa del Carmen, Mexico curated by momondo
Hotel Cielo location: Calle 4Norte Entre 5ta Y 10av - Col, 77710 Playa del Carmen, Quintana Roo