Sandos Caracol Eco Resort
Hire with Private beach
Carretera Cancún Chetumal Km 295, 77710 Playa del Carmen, Quintana Roo
+52 984 873 4444based on 2,056 reviews
per night
About Sandos Caracol Eco Resort, Playa del Carmen
Sandos Caracol Eco Resort photos
Rooms
Resort Amenities & Facilities
- Private beach
- Water sport facilities (on site)
- Snorkelling
- Outdoor pool
- Water slide
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
Things to do
- Gift shop
- Eco tourism
- Bicycle hire
- Fishing
- Board games/puzzles
- Game room
- Golf
- Canoeing
- Scuba diving
- Snorkelling
- Evening entertainment
- Beauty salon
- Table tennis
- Water park
- Pool table
- Water sport facilities (on site)
- Windsurfing
- Night club
- Hiking
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- 24-hour front desk
- Safety deposit box
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Plunge pool
- Pool towels
- Pool with a view
- Steam room
- Private pool
- Spa and wellness centre
- Massage
- Pool bar
- Sauna
- Water slide
Basics
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Additional bathroom
- Additional toilet
- Toilet
- Toilet paper
- Walk-in shower
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Playground
General
- Family rooms
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Solarium
- Telephone
Dining
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Tea/coffee maker
- Coffee machine
Outdoor
- Outdoor furniture
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Accessibility and suitability
- Designated smoking area
- Disabled access
- Lift
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Bedroom
- Socket near the bed
Workspace
- Desk
Reviews
Pros +
- Also too many long lines for everything (in 4 reviews)
- I booked a Signature eco Superior room at Sandos for 5 nights. (in 4 reviews)
- Shows and live music very entertaining. (in 9 reviews)
Cons -
- "Long lines with everything, poor food" (in 4 reviews)
- Not worth the money! (in 6 reviews)
- "Everyone in my family, aside from the children, lost weight after the vacation." (in 5 reviews)
Sandos Caracol Eco Resort room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How far is Sandos Caracol Eco Resort from Cozumel?
If there is no traffic, the 19.5 km drive between Cozumel and Sandos Caracol Eco Resort should only take about 36min. If your hotel is in a more metropolitan area, you may see the driving time increase due to traffic.
What is the best way to get to Sandos Caracol Eco Resort from Cozumel?
If you’re looking for a simple travel option from Cozumel to Sandos Caracol Eco Resort, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.
Are there food options at Sandos Caracol Eco Resort?
There is a restaurant at Sandos Caracol Eco Resort that can be used by visitors of the hotel. You can sit down or order food to take away. Call the front desk at +52 984 873 4444 for kitchen hours. If you are staying at Sandos Caracol Eco Resort, you are more than welcome to order food through the hotel’s room service menu.
Does Sandos Caracol Eco Resort have a pool?
Sandos Caracol Eco Resort does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.
How close is Sandos Caracol Eco Resort to Playa del Carmen city centre?
When staying at Sandos Caracol Eco Resort you are only 5.6 km from the Playa del Carmen city centre. While making your way to the centre of Playa del Carmen, you should plan to visit Xcaret Park, along with all the shops and restaurants.
What is the phone number for Sandos Caracol Eco Resort?
For assistance from an employee at Sandos Caracol Eco Resort please call +52 984 873 4444.
Does Sandos Caracol Eco Resort have Wi-Fi available?
Yes, Sandos Caracol Eco Resort has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Sandos Caracol Eco Resort?
Yes, there is a gym available to guests of Sandos Caracol Eco Resort. For gym hours, it is best to ask the front desk clerk during check-in.
What time is check-out for Sandos Caracol Eco Resort?
Sandos Caracol Eco Resort check-out time is 12:00. Late check-out may be available upon request at the reception desk.
How much is a room at Sandos Caracol Eco Resort?
The average price for a night at Sandos Caracol Eco Resort found recently is $429 and can go as low as $324/night. Please note that rates may be impacted by travel dates, room type, and availability. To see current deals, enter your dates in the form above.
Is there laundry service in Sandos Caracol Eco Resort?
Yes, there is. Reach out to Sandos Caracol Eco Resort, Playa del Carmen for more details on all available laundry services. Ironing equipment e.g. ironing boards and irons are available as well.
How many operators does momondo search for hotels in Playa del Carmen?
The number of operators available for hotels in Playa del Carmen is 9,029 as of April 2025.
When did momondo last update prices for hotels in Playa del Carmen?
Prices for hotels in Playa del Carmen are updated daily.
Places of interest near Sandos Caracol Eco Resort
Attractions in Playa del Carmen, Mexico curated by momondo
Sandos Caracol Eco Resort location: Carretera Cancún Chetumal Km 295, 77710 Playa del Carmen, Quintana Roo