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Grand Hyatt Playa Del Carmen Resort

Hire with Private beach

5 stars

1a Avenida Esquina Calle 26, 77710 Playa del Carmen, Quintana Roo

+52 984 875 1234
8.3
Very Good

based on 473 reviews

$242
Rate

per night

About Grand Hyatt Playa Del Carmen Resort, Playa del Carmen

Cleanliness
8.9
Comfort
8.8
Location
9.4
Services
8.6
Staff
8.8
Value for money
7.8
Luxury hotel on the beach, with 4 outdoor swimming pools Spend the day catching some rays at the beach, relaxing by one of Grand Hyatt Playa Del Carmen Resort's 4 outdoor swimming pools, or pampering yourself at the full-service spa. Housekeeping is available on request. Grand Hyatt Playa Del Carmen Resort offers 314 accommodations with iPod docking stations and MP3 docking stations. Rooms open to balconies. Each accommodation is individually furnished. 47-inch flat-screen televisions come with cable channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna, a 24-hour fitness center, and complimentary bicycles. The recreational activities listed below are available either on site or nearby; fees may apply.

Grand Hyatt Playa Del Carmen Resort photos


Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.


Rooms

Wed 7/5
Thu 8/5
Queen room
2 queen beds
bed type unknown
2 queen beds
King room
1 king bed
1 king bed
1 king bed
Luxury Room
bed type unknown
bed type unknown
bed type unknown
Executive room
bed type unknown
Superior room
bed type unknown
bed type unknown
bed type unknown
Double room
bed type unknown
1 twin bed
2 queen beds
Standard Room
bed type unknown
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Resort Amenities & Facilities

  • Private beach
  • Water sport facilities (on site)
  • Snorkelling
  • Outdoor pool
  • Infinity pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Concierge service
  • Entertainment staff
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Safety deposit box

Things to do

  • Eco tourism
  • Bicycle hire
  • Board games/puzzles
  • Game room
  • Cycling
  • Scuba diving
  • Diving
  • Snorkelling
  • Beauty salon
  • Table tennis
  • Water sport facilities (on site)

Dining

  • Electric kettle
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Coffee machine

Pool and spa

  • Infinity pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Pool with a view
  • Private pool
  • Spa and wellness centre
  • Massage
  • Sauna

General

  • Family rooms
  • Garden view
  • Inner courtyard view
  • Privacy curtain
  • Storage available
  • Sea view
  • Seating area
  • Soundproof rooms
  • Telephone

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Adapter

Bathroom

  • Hairdryer
  • Public bath
  • Bathrobe
  • Private bathroom
  • Shower
  • Bathtub
  • Toilet

Accessibility and suitability

  • Hypoallergenic
  • No smoking
  • Designated smoking area
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift

Family friendly

  • Babysitting or child care
  • Child pool
  • Kids meals
  • Indoor play area
  • Kids' club
  • Playground

Parking and transportation

  • Parking
  • Airport shuttle (surcharge)
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • TV

Outdoor

  • Private beach
  • Garden
  • Terrace/Patio
  • Balcony

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Bedroom

  • Alarm clock
  • Wardrobe or closet

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness centre

Reviews

8.3
Very GoodBased on 473 verified guest reviews

Pros +
  • The staff is very friendly. (in 85 reviews)
  • Great food! (in 30 reviews)
  • The room was comfortable and well equipped (in 48 reviews)
Cons -
  • The room service food is disappointing. (in 10 reviews)
  • Loud music from beach club. (in 3 reviews)
  • I could clearly hear what was happening in the room next door. (in 5 reviews)


Grand Hyatt Playa Del Carmen Resort room booking info

Check in/Check out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.


Frequently asked questions

  • How does Grand Hyatt Playa Del Carmen Resort compare to other 5-star hotels in Playa del Carmen?

    In Playa del Carmen, 5-star hotels have average nightly rates of $954. Grand Hyatt Playa Del Carmen Resort is $640 cheaper than the city average at just $314/night.

  • How far is Grand Hyatt Playa Del Carmen Resort from Cozumel?

    Driving distance from Cozumel to Grand Hyatt Playa Del Carmen Resort and vice versa is 19.1 km and the overall drive time is about 35min. Driving time can vary based on the time of day and traffic.

  • What is the best way to get to Grand Hyatt Playa Del Carmen Resort from Cozumel?

    Another more common option is to just take a taxi or rideshare service from the airport to Grand Hyatt Playa Del Carmen Resort. The nearest airport to the hotel is Cozumel.

  • Is Grand Hyatt Playa Del Carmen Resort pet-friendly?

    Yes, you’re free to bring your dog with you while staying at Grand Hyatt Playa Del Carmen Resort.

  • Are there food options at Grand Hyatt Playa Del Carmen Resort?

    Grand Hyatt Playa Del Carmen Resort does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Grand Hyatt Playa Del Carmen Resort at +52 984 875 1234. Guests staying at Grand Hyatt Playa Del Carmen Resort are welcomed by hotel staff to order room service directly from the kitchen to their room.

  • Does Grand Hyatt Playa Del Carmen Resort have a pool?

    Grand Hyatt Playa Del Carmen Resort does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.

  • How close is Grand Hyatt Playa Del Carmen Resort to Playa del Carmen city centre?

    The city centre nearest to Grand Hyatt Playa Del Carmen Resort is Playa del Carmen, which is 1.2 km away from the hotel’s front door. There, you can find Xcaret Park, which is a popular sight in the area.

  • What is the phone number for Grand Hyatt Playa Del Carmen Resort?

    You can reach the main line at +52 984 875 1234.

  • Does Grand Hyatt Playa Del Carmen Resort have Wi-Fi available?

    Yes, Grand Hyatt Playa Del Carmen Resort has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre available to guests at Grand Hyatt Playa Del Carmen Resort?

    There is a fitness centre available to Grand Hyatt Playa Del Carmen Resort guests.

  • What time is check-out for Grand Hyatt Playa Del Carmen Resort?

    Standard check-out time at Grand Hyatt Playa Del Carmen Resort is 12:00. Guests can check in after 15:00.

  • How much is a room at Grand Hyatt Playa Del Carmen Resort?

    $488/night is a good average price right now, and some users have even reported deals that start from only $245/night. However, prices can change based on the time of year you’re booking, the type of room you prefer, etc. Fill in the form above to get deals for your trip.

  • Is there laundry service in Grand Hyatt Playa Del Carmen Resort?

    Yes, there is. Reach out to Grand Hyatt Playa Del Carmen Resort, Playa del Carmen for more details on all available laundry services. Need to straighten out your clothes? The accommodation features an ironing board and an iron.

  • How many operators does momondo search for hotels in Playa del Carmen?

  • When did momondo last update prices for hotels in Playa del Carmen?

    Prices for hotels in Playa del Carmen are updated daily.


Places of interest near Grand Hyatt Playa Del Carmen Resort

Attractions in Playa del Carmen, Mexico curated by momondo

Grand Hyatt Playa Del Carmen Resort location: 1a Avenida Esquina Calle 26, 77710 Playa del Carmen, Quintana Roo

Top landmarks

La Fe0.1 km
Guadalupe Church1.7 km

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