
About Grand Hyatt Playa Del Carmen Resort, Playa del Carmen
Grand Hyatt Playa Del Carmen Resort photos
Property safety measures
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Rooms
Resort Amenities & Facilities
- Private beach
- Water sport facilities (on site)
- Snorkelling
- Outdoor pool
- Infinity pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Concierge service
- Entertainment staff
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Safety deposit box
Things to do
- Eco tourism
- Bicycle hire
- Board games/puzzles
- Game room
- Cycling
- Scuba diving
- Diving
- Snorkelling
- Beauty salon
- Table tennis
- Water sport facilities (on site)
Dining
- Electric kettle
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
Pool and spa
- Infinity pool
- Spa
- Hot tub
- Outdoor pool
- Pool with a view
- Private pool
- Spa and wellness centre
- Massage
- Sauna
General
- Family rooms
- Garden view
- Inner courtyard view
- Privacy curtain
- Storage available
- Sea view
- Seating area
- Soundproof rooms
- Telephone
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Adapter
Bathroom
- Hairdryer
- Public bath
- Bathrobe
- Private bathroom
- Shower
- Bathtub
- Toilet
Accessibility and suitability
- Hypoallergenic
- No smoking
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
Family friendly
- Babysitting or child care
- Child pool
- Kids meals
- Indoor play area
- Kids' club
- Playground
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Private parking
- Shuttle service (additional charge)
- Valet parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
Outdoor
- Private beach
- Garden
- Terrace/Patio
- Balcony
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Bedroom
- Alarm clock
- Wardrobe or closet
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
Reviews
Pros +
- The staff is very friendly. (in 85 reviews)
- Great food! (in 30 reviews)
- The room was comfortable and well equipped (in 48 reviews)
Cons -
- The room service food is disappointing. (in 10 reviews)
- Loud music from beach club. (in 3 reviews)
- I could clearly hear what was happening in the room next door. (in 5 reviews)
Grand Hyatt Playa Del Carmen Resort room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How does Grand Hyatt Playa Del Carmen Resort compare to other 5-star hotels in Playa del Carmen?
In Playa del Carmen, 5-star hotels have average nightly rates of $954. Grand Hyatt Playa Del Carmen Resort is $640 cheaper than the city average at just $314/night.
How far is Grand Hyatt Playa Del Carmen Resort from Cozumel?
Driving distance from Cozumel to Grand Hyatt Playa Del Carmen Resort and vice versa is 19.1 km and the overall drive time is about 35min. Driving time can vary based on the time of day and traffic.
What is the best way to get to Grand Hyatt Playa Del Carmen Resort from Cozumel?
Another more common option is to just take a taxi or rideshare service from the airport to Grand Hyatt Playa Del Carmen Resort. The nearest airport to the hotel is Cozumel.
Is Grand Hyatt Playa Del Carmen Resort pet-friendly?
Yes, you’re free to bring your dog with you while staying at Grand Hyatt Playa Del Carmen Resort.
Are there food options at Grand Hyatt Playa Del Carmen Resort?
Grand Hyatt Playa Del Carmen Resort does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Grand Hyatt Playa Del Carmen Resort at +52 984 875 1234. Guests staying at Grand Hyatt Playa Del Carmen Resort are welcomed by hotel staff to order room service directly from the kitchen to their room.
Does Grand Hyatt Playa Del Carmen Resort have a pool?
Grand Hyatt Playa Del Carmen Resort does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.
How close is Grand Hyatt Playa Del Carmen Resort to Playa del Carmen city centre?
The city centre nearest to Grand Hyatt Playa Del Carmen Resort is Playa del Carmen, which is 1.2 km away from the hotel’s front door. There, you can find Xcaret Park, which is a popular sight in the area.
What is the phone number for Grand Hyatt Playa Del Carmen Resort?
You can reach the main line at +52 984 875 1234.
Does Grand Hyatt Playa Del Carmen Resort have Wi-Fi available?
Yes, Grand Hyatt Playa Del Carmen Resort has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Grand Hyatt Playa Del Carmen Resort?
There is a fitness centre available to Grand Hyatt Playa Del Carmen Resort guests.
What time is check-out for Grand Hyatt Playa Del Carmen Resort?
Standard check-out time at Grand Hyatt Playa Del Carmen Resort is 12:00. Guests can check in after 15:00.
How much is a room at Grand Hyatt Playa Del Carmen Resort?
$488/night is a good average price right now, and some users have even reported deals that start from only $245/night. However, prices can change based on the time of year you’re booking, the type of room you prefer, etc. Fill in the form above to get deals for your trip.
Is there laundry service in Grand Hyatt Playa Del Carmen Resort?
Yes, there is. Reach out to Grand Hyatt Playa Del Carmen Resort, Playa del Carmen for more details on all available laundry services. Need to straighten out your clothes? The accommodation features an ironing board and an iron.
How many operators does momondo search for hotels in Playa del Carmen?
The number of operators available for hotels in Playa del Carmen is 9,029 as of April 2025.
When did momondo last update prices for hotels in Playa del Carmen?
Prices for hotels in Playa del Carmen are updated daily.
Places of interest near Grand Hyatt Playa Del Carmen Resort
Attractions in Playa del Carmen, Mexico curated by momondo
Grand Hyatt Playa Del Carmen Resort location: 1a Avenida Esquina Calle 26, 77710 Playa del Carmen, Quintana Roo