
About Paradisus Cancun, Cancún
Paradisus Cancun photos
Rooms
Resort Amenities & Facilities
- Private beach
- Water sport facilities (on site)
- Snorkelling
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Tennis
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key card access
- Express check-out
- 24-hour front desk
- Safety deposit box
- Bottle of water
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
Things to do
- Gift shop
- Eco tourism
- Game room
- Golf
- Scuba diving
- Diving
- Snorkelling
- Evening entertainment
- Beauty salon
- Water sport facilities (on site)
- Night club
Dining
- Grocery deliveries
- Restaurant
- Bar/Lounge
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
Family friendly
- Babysitting or child care
- Child pool
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Complimentary breakfast
- Playground
Pool and spa
- Spa
- Outdoor pool
- Pool towels
- Spa and wellness centre
- Massage
- Sauna
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Bathtub
- Toilet paper
General
- Family rooms
- Lake view
- Storage available
- Sea view
- Seating area
- Telephone
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
Parking and transportation
- Free parking
- Private parking
- Shuttle service (additional charge)
- Airport shuttle
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Books
- TV
Accessibility and suitability
- No smoking
- Designated smoking area
- Disabled access
- Lift
Outdoor
- Private beach
- Garden
- Terrace/Patio
- Beach towels
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Workspace
- Desk
Reviews
Pros +
- The pool area and entertainment were excellent. (in 7 reviews)
- "Some good food, drinks & tv channels." (in 32 reviews)
- The choice of restaurants in that hotel was just amazing. (in 21 reviews)
Cons -
- No ice machines due to covid restrictions. (in 2 reviews)
- Room was HOT at night. (in 9 reviews)
- Waiting for long time (about 1 hour) when checkin. (in 8 reviews)
Paradisus Cancun room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How does Paradisus Cancun compare to other 5-star hotels in Cancún?
In Cancún, 5-star hotels have average nightly rates of $748. Paradisus Cancun is $142 cheaper than the city average at just $606/night.
How far is Paradisus Cancun from Cancun?
If there is no traffic, the 12.1 km drive between Cancun and Paradisus Cancun should only take about 22min. If your hotel is in a more metropolitan area, you may see the driving time increase due to traffic.
What is the best way to get to Paradisus Cancun from Cancun?
If you intend to hire a car to travel from Cancun to the hotel, you will have peace of mind knowing that Paradisus Cancun offers parking on site. Car hire in the area typically go for $10/day for a base model hire. A very popular option for travellers staying at Paradisus Cancun would be to take a taxi or ridesharing service from Cancun directly to the hotel.
Are there food options at Paradisus Cancun?
There is a restaurant at Paradisus Cancun that can be used by visitors of the hotel. You can sit down or order food to take away. Call the front desk at +52 998 881 1100 for kitchen hours. Guests staying at Paradisus Cancun are welcomed by hotel staff to order room service directly from the kitchen to their room.
Does Paradisus Cancun have a pool?
Paradisus Cancun does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.
What is the phone number for Paradisus Cancun?
If you have questions about Paradisus Cancun or your reservation, please call the front desk directly at +52 998 881 1100.
Does Paradisus Cancun have Wi-Fi available?
Yes, Paradisus Cancun has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Paradisus Cancun?
Yes. If you are looking for a hotel with a fitness centre on-site, Paradisus Cancun is a great place to stay.
What time is check-out for Paradisus Cancun?
Paradisus Cancun check-out time is 12:00. Late check-out may be available upon request at the reception desk.
Is there laundry service in Paradisus Cancun?
Yes, laundry services are accessible for guests staying at Paradisus Cancun, Cancún. An iron and an ironing board will also be provided. You can ask for them at the front desk if they are not available in the room.
How many operators does momondo search for hotels in Cancún?
The number of operators available for hotels in Cancún is 4,178 as of July 2025.
When did momondo last update prices for hotels in Cancún?
Prices for hotels in Cancún are refreshed on a daily basis.
Places of interest near Paradisus Cancun
Attractions in Cancún, Mexico curated by momondo
Paradisus Cancun location: Boulevard Kukulkan Km 16.5, 77500 Cancún, Quintana Roo