
About Hyatt Ziva Cancun, Cancún
Hyatt Ziva Cancun photos
Property safety measures
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Rooms
Hotel Amenities & Facilities
- Private beach
- Snorkelling
- Outdoor pool
- Beachfront
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- 24-hour front desk
- Safety deposit box
Things to do
- Gift shop
- Bicycle hire
- Snorkelling
- Evening entertainment
- Beauty salon
- Table tennis
- Pool table
- Water sport facilities (on site)
- Basketball court
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Pool with a view
- Spa and wellness centre
- Massage
- Pool bar
- Sauna
Family friendly
- Babysitting or child care
- Child pool
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Playground
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Adapter
Accessibility and suitability
- Hypoallergenic
- No smoking
- Designated smoking area
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Tea/coffee maker
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- Shared lounge/TV area
- TV
- DVD player
General
- Family rooms
- Privacy curtain
- Storage available
- Beachfront
- Seating area
- Telephone
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Shuttle service (additional charge)
- Valet parking
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Toilet
Outdoor
- Private beach
- Garden
- Terrace/Patio
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Reviews
Pros +
- Dress code in Italian Nd French restaurants says elegant. (in 1 review)
- View from king Ziva room are beautiful (in 11 reviews)
- The staff was amazing! (in 127 reviews)
Cons -
- I also didn't like that they have dress code for some restaurants. (in 1 review)
- Absolutely nothing to complain about (in 11 reviews)
- Red Bull it’s with extra charge (in 5 reviews)
Hyatt Ziva Cancun room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How far is Hyatt Ziva Cancun from Cancun?
There are 17.8 km between Cancun and Hyatt Ziva Cancun. The drive to and from the airport should be about 33min, depending on traffic. Take into account high traffic times, especially near more metropolitan areas.
What is the best way to get to Hyatt Ziva Cancun from Cancun?
If you intend to hire a car to travel from Cancun to the hotel, you will have peace of mind knowing that Hyatt Ziva Cancun offers parking on site. Car hire in the area typically go for $8/day for a base model hire. If you’re looking for a simple travel option from Cancun to Hyatt Ziva Cancun, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.
Is Hyatt Ziva Cancun pet-friendly?
Pets are allowed at Hyatt Ziva Cancun.
Are there food options at Hyatt Ziva Cancun?
Hyatt Ziva Cancun does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Hyatt Ziva Cancun at +52 998 848 7000. If you are staying at Hyatt Ziva Cancun, you are more than welcome to order food through the hotel’s room service menu.
Does Hyatt Ziva Cancun have a pool?
Yes, Hyatt Ziva Cancun has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.
How close is Hyatt Ziva Cancun to Cancún city centre?
Getting to Cancún city centre should be easy enough, as it is just 9.2 km away from Hyatt Ziva Cancun. In Cancún city centre you will find Playa Delfines, along with many other popular sights and things to do.
What is the phone number for Hyatt Ziva Cancun?
For questions regarding the hotel or your stay at Hyatt Ziva Cancun, call +52 998 848 7000.
Does Hyatt Ziva Cancun have Wi-Fi available?
Yes, Hyatt Ziva Cancun has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Hyatt Ziva Cancun?
Yes. If you are looking for a hotel with a fitness centre on-site, Hyatt Ziva Cancun is a great place to stay.
What time is check-out for Hyatt Ziva Cancun?
For Hyatt Ziva Cancun, the required check-out time is 12:00. Check-in may be available from 15:00. Any special requests should be made with the concierge.
How much is a room at Hyatt Ziva Cancun?
Guests can currently expect to pay $1,213 on average for a night at Hyatt Ziva Cancun, Cancún. Enter your desired travel dates in the form above to find deals starting at $804 per night.
Is there laundry service in Hyatt Ziva Cancun?
Yes, you can do your laundry at Hyatt Ziva Cancun. You can leave your travel iron at home and use the irons provided at the accommodation.
How many operators does momondo search for hotels in Cancún?
The number of operators available for hotels in Cancún is 4,213 as of April 2025.
When did momondo last update prices for hotels in Cancún?
Prices for hotels in Cancún are refreshed on a daily basis.
Places of interest near Hyatt Ziva Cancun
Attractions in Cancún, Mexico curated by momondo
Hyatt Ziva Cancun location: Blvd. Kukulcan, Manzana 51, Lote 7, 77500 Cancún, Quintana Roo