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Hard Rock Hotel Cancun

5-star Hotel with Private beach

5 stars

Blvd Kukulcan KM 14.5, Hotel Zone, 77500 Cancún, Quintana Roo

+52 998 881 3600
7.9
Good

1,349 verified ratings

$457
Rate

rate per night

Room type
Provider
Nightly total
Deluxe room
$457
Standard Room
$486
Double room
$604
70 more Hard Rock Hotel Cancun deals
70 more Hard Rock Hotel Cancun deals

About Hard Rock Hotel Cancun, Cancún

Cleanliness
8.6
Comfort
8.8
Location
9.0
Services
8.2
Staff
8.4
Value for money
7.6
This cosy resort is located in Hotel Zone, and offers a Jacuzzi, an all-inclusive meal plan and an outdoor pool. It also provides a spa that is equipped with a sauna and a beauty centre. Hard Rock Hotel Cancun All Inclusive has been recently refurbished and features facial treatments, body treatments and a kids club. In fine weather, an outdoor terrace provides a nice spot to relax. Those staying at the property can also enjoy kayaking, miniature golf and snorkeling. The rooms are air conditioned and offer a mini bar. Guests can unwind with a drink at Hard Rock Hotel Cancun All Inclusive's bar and dine on Asian and international cuisine in restaurant. For those preferring to eat out, the local area offers several bars and restaurants with a selection of varied cuisines. The resort is within walking distance of Spa at The Royal Sands. Hard Rock Cafe Cancun, Petempich Bay and Iberostar Cancun Golf Course are a short drive away.

Hard Rock Hotel Cancun photos

Rooms

Mon 24/11
Tue 25/11
Luxury Room
bed type unknown
$1,226
nightly with fees
Deluxe room
bed type unknown
$457
nightly with fees
bed type unknown
$457
nightly with fees
bed type unknown
$467
nightly with fees
Double room
bed type unknown
$604
nightly with fees
bed type unknown
$628
nightly with fees
bed type unknown
$634
nightly with fees
King room
bed type unknown
$613
nightly with fees
bed type unknown
$629
nightly with fees
bed type unknown
$692
nightly with fees
Standard Room
bed type unknown
$486
nightly with fees
bed type unknown
$552
nightly with fees
bed type unknown
$564
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Hotel Amenities & Facilities

  • Private beach
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Valet parking
  • Free parking

Services and conveniences

  • ATM on-site
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Pool and spa

  • Infinity pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Pool with a view
  • Massage
  • Pool bar
  • Sauna
  • Water slide

Things to do

  • Gift shop
  • Game room
  • Golf
  • Evening entertainment
  • Beauty salon
  • Karaoke
  • Table tennis
  • Pool table
  • Basketball court

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Playground

Accessibility and suitability

  • Designated smoking area
  • Non-smoking rooms available
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Accessible by lift
  • Accessible parking
  • Toilet with grab rails

Dining

  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker

General

  • Family rooms
  • Interconnected room(s) available
  • Lake view
  • Lockers
  • Storage available
  • Sea view
  • Telephone

Health and safety

  • Daily housekeeping
  • Access to health care professionals
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • First-aid kit

Outdoor

  • Private beach
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board
  • Tumble dryer

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Bathroom

  • Higher-level toilet
  • Hairdryer
  • Private bathroom
  • Bathtub
  • Toilet paper

Fitness

  • Fitness centre
  • Tennis
  • Gym

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV

Bedroom

  • Wardrobe or closet

Workspace

  • Laptop safe

Reviews

7.9
Good1,349 verified ratings
Pros +
  • Excellent service throughout the hotel. (in 23 reviews)
  • "very clean, friendly staff, great pool and amenities." (in 52 reviews)
  • The room I've stayed was amazing (in 22 reviews)
Cons -
  • The worst hotel ever. (in 1 review)
  • The Italian restaurant was a disappointment and the room service was worse. (in 5 reviews)
  • "Kept the balcony doors closed 100% of the time, but it didn't help." (in 1 review)
Traveller type:
Sort by:
8.0 Very Good
KAYAK
The hotel is very nice and the pools are great. The food is average but the same as most all-inclusive hotels. The drinks always seem watered down so bring your own alcohol is you like the way your drinks taste at home.

Hard Rock Hotel Cancun room booking info

Value for money

7.6

Location rating

9.0

Distance to city centre

9.5 km

Nearest airport

Cancun

Distance to airport

12.5 km

Check in/Check out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Frequently asked questions

  • How does Hard Rock Hotel Cancun compare to other 5-star hotels in Cancún?

    5-star hotels in Cancún typically cost $945/night, but Hard Rock Hotel Cancun is typically available for $612/night, and is rated equally to its competitors.

  • How far is Hard Rock Hotel Cancun from Cancun?

    Hard Rock Hotel Cancun is 12.5 km away from Cancun. You can typically expect your drive time from Hard Rock Hotel Cancun to Cancun to be 23 mins. It might be worth looking up traffic trends near your hotel if you are worried about saving time.

  • What is the best way to get to Hard Rock Hotel Cancun from Cancun?

    With parking available at Hard Rock Hotel Cancun, you could always hire a car for as low as $8/day and park it at the hotel. This would give you freedom while visiting Cancún. Another more common option is to just take a taxi or rideshare service from the airport to Hard Rock Hotel Cancun. The nearest airport to the hotel is Cancun.

  • Is Hard Rock Hotel Cancun pet-friendly?

    Pets are allowed at Hard Rock Hotel Cancun.

  • Are there food options at Hard Rock Hotel Cancun?

    There is a restaurant at Hard Rock Hotel Cancun that can be used by visitors of the hotel. You can sit down or order food to take away. Call the front desk at +52 998 881 3600 for kitchen hours. One of the easiest dining options for Cancún guests staying in Hard Rock Hotel Cancun is to order room service, which is available to all hotel guests.

  • Does Hard Rock Hotel Cancun have a pool?

    Yes. Many momondo users travelling to Cancún specifically look for hotels with a pool. Hard Rock Hotel Cancun may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.

  • What is the phone number for Hard Rock Hotel Cancun?

    If you have questions about Hard Rock Hotel Cancun or your reservation, please call the front desk directly at +52 998 881 3600.

  • Does Hard Rock Hotel Cancun have Wi-Fi available?

    Yes, Hard Rock Hotel Cancun has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre available to guests at Hard Rock Hotel Cancun?

    Hard Rock Hotel Cancun does have a gym on site that is available to hotel guests. Some hotel gyms may not have 24-hour access, so it is best to ask a front desk clerk for fitness centre hours.

  • What time is check-out for Hard Rock Hotel Cancun?

    The required check-out time is 12:00. Please plan accordingly before your departure to avoid any penalties or fees.

  • How much is a room at Hard Rock Hotel Cancun?

    Guests can currently expect to pay $996 on average for a night at Hard Rock Hotel Cancun, Cancún. Enter your desired travel dates in the form above to find deals starting at $532 per night.

  • Is there laundry service in Hard Rock Hotel Cancun?

    Yes, you can do your laundry at Hard Rock Hotel Cancun. Need to straighten out your clothes? The accommodation features an ironing board and an iron.

  • How many operators does momondo search for hotels in Cancún?

    The number of operators available for hotels in Cancún is 3,260 as of November 2025.

  • When did momondo last update prices for hotels in Cancún?

    Prices for hotels in Cancún are refreshed on a daily basis.

Places of interest near Hard Rock Hotel Cancun

Attractions in Cancún, Mexico curated by momondo

Hard Rock Hotel Cancun location: Blvd Kukulcan KM 14.5, Hotel Zone, 77500 Cancún, Quintana Roo

Top landmarks

Kukulcan Plaza1.5 km
La Isla Shopping Mall2.4 km
Iberostar Golf Club Cancun2.9 km
Playa Delfines3.3 km
El Rey Ruins3.5 km
Cancun Golf Club at Pok Ta Pok5.1 km
Hard Rock Cafe Cancun5.4 km

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