Hard Rock Hotel Cancun room price & deals
Hotel Amenities & Facilities
- Private beach
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
Services and conveniences
- ATM on-site
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key card access
- Express check-out
- 24-hour front desk
- Flexible event space
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
Pool and spa
- Infinity pool
- Spa
- Hot tub
- Outdoor pool
- Pool with a view
- Private pool
- Massage
- Pool bar
- Sauna
- Water slide
Things to do
- Gift shop
- Game room
- Golf
- Evening entertainment
- Beauty salon
- Karaoke
- Table tennis
- Pool table
- Basketball court
- Shopping
Family friendly
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Babysitting/child care services (surcharge)
- Complimentary breakfast
- Playground
Dining
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
Accessibility and suitability
- Designated smoking area
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Accessible by lift
- Accessible parking
- Toilet with grab rails
General
- Family rooms
- Interconnected room(s) available
- Lockers
- Storage available
- Sea view
- Slippers
- Sofa
- Telephone
Bathroom
- Higher-level toilet
- Hairdryer
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet paper
Outdoor
- Private beach
- Garden
- Terrace/Patio
- Beach chairs
- Beach towels
- Balcony
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
- Valet parking
Health and safety
- Daily housekeeping
- CCTV in common areas
- CCTV outside property
- 24-hour security
- First-aid kit
Laundry
- Ironing service
- Trouser press
- Iron and ironing board
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
Bedroom
- Fold-up bed
- Wardrobe or closet
Fitness
- Fitness centre
- Tennis
Workspace
- Laptop safe
Hard Rock Hotel Cancun Reviews
Pros +
- Excellent service throughout the hotel. (in 23 reviews)
- "very clean, friendly staff, great pool and amenities." (in 52 reviews)
- The room I've stayed was amazing (in 22 reviews)
Cons -
- The worst hotel ever. (in 1 review)
- The Italian restaurant was a disappointment and the room service was worse. (in 5 reviews)
- "Kept the balcony doors closed 100% of the time, but it didn't help." (in 1 review)
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Hard Rock Hotel Cancun room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How far is Hard Rock Hotel Cancun from Cancun?
Hard Rock Hotel Cancun is 12.5 km away from Cancun. You can typically expect your drive time from Hard Rock Hotel Cancun to Cancun to be 23 mins. It might be worth looking up traffic trends near your hotel if you are worried about saving time.
What is the best way to get to Hard Rock Hotel Cancun from Cancun?
With parking available at Hard Rock Hotel Cancun, you could always hire a car for as low as $8/day and park it at the hotel. This would give you freedom while visiting Cancún. Another more common option is to just take a taxi or rideshare service from the airport to Hard Rock Hotel Cancun. The nearest airport to the hotel is Cancun.
Is Hard Rock Hotel Cancun pet-friendly?
Pets are allowed at Hard Rock Hotel Cancun.
Are there food options at Hard Rock Hotel Cancun?
There is a restaurant at Hard Rock Hotel Cancun that can be used by visitors of the hotel. You can sit down or order food to take away. Call the front desk at +52 998 881 3600 for kitchen hours. One of the easiest dining options for Cancún guests staying in Hard Rock Hotel Cancun is to order room service, which is available to all hotel guests.
Does Hard Rock Hotel Cancun have a pool?
Yes. Many momondo users travelling to Cancún specifically look for hotels with a pool. Hard Rock Hotel Cancun may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.
What is the phone number for Hard Rock Hotel Cancun?
If you have questions about Hard Rock Hotel Cancun or your reservation, please call the front desk directly at +52 998 881 3600.
Does Hard Rock Hotel Cancun have Wi-Fi available?
Yes, Hard Rock Hotel Cancun has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Hard Rock Hotel Cancun?
Hard Rock Hotel Cancun does have a gym on site that is available to hotel guests. Some hotel gyms may not have 24-hour access, so it is best to ask a front desk clerk for fitness centre hours.
What time is check-out for Hard Rock Hotel Cancun?
The required check-out time is 12:00. Please plan accordingly before your departure to avoid any penalties or fees.
How much is a room at Hard Rock Hotel Cancun?
Guests can currently expect to pay $1,595 on average for a night at Hard Rock Hotel Cancun, Cancún. Enter your desired travel dates in the form above to find deals starting at $555 per night.
How many operators does momondo search for hotels in Cancún?
The number of operators available for hotels in Cancún is 3,266 as of October 2026.
When did momondo last update prices for hotels in Cancún?
Prices for hotels in Cancún are refreshed on a daily basis.
Places of interest near Hard Rock Hotel Cancun
Attractions in Cancún, Mexico curated by momondo
Hard Rock Hotel Cancun location: Blvd Kukulcan KM 14.5, Hotel Zone, 77500 Cancún, Quintana Roo