Budget car hire in Tucson Airport
Find and compare great deals on Budget car hire in Tucson Airport
Tucson, AZ, United States - Tucson (TUS)
11 Dec — 18 Dec
Same drop-off
Tucson, AZ, United States - Tucson (TUS)
Mon 11/12
Noon
Mon 18/12
Noon
Driver's age:
Budget reviews
6.4
Based on 86 verified guest reviews
7.0Comfort
6.4Pick-up/Drop-off
6.6Value for money
7.2Cleanliness
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After flying into Tucson I went to the counter at the rental agency in the airport. I gave the representative my ID and credit card and told her I was here to pick up my reserved rental to travel two hours to the next airport for a flight. She typed on her computer, then without saying anything left and went through a door with my items. When she returned she told me she was sorry but could not honor my reservation. I was baffled and showed her where it was confined from the precious day. She said her manager put out a policy that any reservation within 48hrs will not be honored, and there were no rentals at this time. Immediately I asked to speak with this manager. After explaining how I reserved and later called to confirm my reservation he held firm stating there were no rentals to give me. To say I was irate would be an understatement. After several mins of explaining this is not how a business should operate he said he would try to find me something. 5 mins later he returned with not the SUV I reserved but a 15 passenger van. I didn’t care and gladly took the rental offered to reach my destination. I’m glad he “found” something for me to drive, but the practice of not honoring rentals within 48hrs is nowhere on the reservation sites and should not be practiced. Especially not without contacting whoever made the reservation.
My flight was cancelled and customer service was easy to get a hold of to talk to an actual person. This person was friendly and helped make sure I still had a reservation when I had to arrive late. They did not have the model of the car I actually reserved but if you are flexible, it’s not a problem. I booked a midsize SUV because that was what was available online, but in reality, I got a VW Jetta which is more like what I wanted in the first place so it worked out great. Easy check in, easy drop off, all at the airport a quick walk from baggage claim.
There was a large line when we arrived but not sure how they could change that- they had the best customer service and value! The team who helped us when we returned the vehicle were great too- father/son team who were incredibly nice.
Insurance could have been cheaper !!!!
No cars available. What’s the point of a reservation?
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Budget car hire deals near Tucson Airport
Below you will find information for every Budget car hire location in Tucson Airport, including address, phone number, and reviews
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FAQs about hiring a car from Budget at Tucson Airport
What is the most popular car hire type from Budget at Tucson airport?
38% of users prefer to hire Intermediate vehicles from Budget at Tucson airport, making it the most popular car hire type. If you are also interested in hiring one from Budget at Tucson airport, then you can expect to pay around $148 per day.
Where can I find Budget car hire at Tucson airport?
7275 South Tucson Boulevard is the closest Budget hire car location to Tucson airport. The telephone number for this location is +1 520 573 2025
Does Budget offer shuttle or airport pick-up services from Tucson airport (TUS)?
Yes, Budget offers pick-up services from Tucson airport (TUS).