The Alana Surabaya
4-star Hotel with Indoor pool
Jl. Ketintang Baru I No. 10 - 12, Surabaya 60231
+62 623 18286818based on 563 reviews
per night
About The Alana Surabaya, Surabaya
The Alana Surabaya photos
Hotel Amenities & Facilities
- Indoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Valet parking
- Free parking
- Business centre
- Wi-Fi available in all areas
Services and conveniences
- Business centre
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key card access
- Bottle of water
- Private check-in/check-out
- 24-hour front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Air-conditioned
- Dustbins
Bathroom
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
General
- Seating area
- Hardwood or parquet floors
- Slippers
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- City view
Dining
- Electric kettle
- Minibar
- Restaurant
- Bar/Lounge
- Refrigerator
- Dining area
- Dining table
Pool and spa
- Massage
- Pool bar
- Indoor pool
- Sauna
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Valet parking
- Private parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Family friendly
- Cribs available
- Books, DVDs, music for children
- Kids' club
Accessibility and suitability
- Non-smoking rooms available
- Lift
Outdoor
- Terrace/Patio
- Garden
Bedroom
- Sofa bed
- Cleaning products
Workspace
- Fax/photocopying
- Desk
Health and safety
- Safe
Fitness
- Fitness centre
Reviews
Pros +
- "Comfortable room, great indoor pool, nice afternoon tea, and nicely served breakfast" (in 2 reviews)
- "Clean rooms, two free water, good buffet." (in 3 reviews)
- The service is good. (in 6 reviews)
Cons -
- Parkir space is limited (in 1 review)
- Almost all of the things in Alana Hotel. (in 1 review)
- The parking area is so tight and dangerous. (in 5 reviews)
The Alana Surabaya room booking info
Check in/Check out
Check in anytime after 14:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How does The Alana Surabaya compare to other 4-star hotels in Surabaya?
The Alana Surabaya is $10 cheaper than the average 4 star hotel in Surabaya. You can usually find a nightly rate of $70 when staying at The Alana Surabaya.
How far is The Alana Surabaya from Surabaya Juanda?
If you're looking to go directly from Surabaya Juanda to The Alana Surabaya, expect a 16min drive as they are around 9.0 km apart.
What is the best way to get to The Alana Surabaya from Surabaya Juanda?
Another more common option is to just take a taxi or rideshare service from the airport to The Alana Surabaya. The nearest airport to the hotel is Surabaya Juanda.
Are there food options at The Alana Surabaya?
Yes, The Alana Surabaya does have a restaurant where you can sit down to eat or order something to take away. There are also many other quality food options in Surabaya for those looking for something different. Guests staying at The Alana Surabaya are welcomed by hotel staff to order room service directly from the kitchen to their room.
Does The Alana Surabaya have a pool?
The Alana Surabaya does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.
What is the phone number for The Alana Surabaya?
You can reach the main line at +62 623 18286818.
Does The Alana Surabaya have Wi-Fi available?
Yes, The Alana Surabaya has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at The Alana Surabaya?
The Alana Surabaya does have a gym on site that is available to hotel guests. Some hotel gyms may not have 24-hour access, so it is best to ask a front desk clerk for fitness centre hours.
What time is check-out for The Alana Surabaya?
12:00 is the check-out time at The Alana Surabaya. Late check-out may be available at the hotel's discretion.
How much is a room at The Alana Surabaya?
The cheapest deals found start from only $57 per night. The average rate for rooms at The Alana Surabaya is currently around $82/night. Enter your dates in the form above to see more.
Is there laundry service in The Alana Surabaya?
Laundry services are available at The Alana Surabaya. Contact the property reception for additional information. An iron and an ironing board will also be provided. You can ask for them at the front desk if they are not available in the room.
How many operators does momondo search for hotels in Surabaya?
There are 1,798 operators available for hotels in Surabaya as of April 2025.
When did momondo last update prices for hotels in Surabaya?
Prices for hotels in Surabaya were last updated today.
Places of interest near The Alana Surabaya
Attractions in Surabaya, Indonesia curated by momondo
The Alana Surabaya location: Jl. Ketintang Baru I No. 10 - 12, Surabaya 60231