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Shangri-la Surabaya

5-star Hotel with Outdoor pool

5 stars

JL. May. Jend. Sungkono 120, Surabaya 60256

+62 316 003 8888
8.8
Very Good

based on 275 reviews

Wed 8/5
Thu 9/5

About Shangri-la Surabaya, Surabaya

Cleanliness
9.2
Comfort
9.2
Location
8.9
Services
8.9
Staff
9.3
Value for money
8.7
Strategically situated near Ciputra World, Pakuwon Mall and Surabaya Town Square, the 5-star Shangri-la Surabaya provides a free-form outdoor pool, a spa centre with a sauna and tropical landscapes. Free WiFi and free wired internet are provided throughout the property. The property also offers free scheduled shuttle service to nearby shopping malls. Blending Asian and Javanese elements, the air-conditioned rooms at Shangri-la Surabaya are equipped with a flat-screen TV, DVD player and a personal safe. En suite bathrooms have a bathtub, as well as bathrobes and slippers. Other facilities at Shangri-la Surabaya include spacious parking space and 6 meeting rooms. Guests can enjoy a game of tennis at the 3 on-site courts, or relax by the pool under the surrounding palm trees. Golf outings at one of the nearby championship courses can be arranged with the hotel staff. Shangri-la Surabaya has direct access to the airport highway and is a 20-minute drive from Juanda International Airport. Airport transfers and car rentals are available at an extra charge.

Shangri-la Surabaya photos


Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.


Rooms

Fri 3/5
Tue 7/5
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Deluxe rooms - Ocean view
1 king bed

1 king bed

KAYAK BTX

$139/night

$139 totalKAYAK BTX
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Standard rooms - Harbour view
Agoda.com

$120/night

$120 totalAgoda.com
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Executive rooms - City view
Agoda.com

$476/night

$476 totalAgoda.com
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King rooms - POOL view
Expedia

$175/night

$175 totalExpedia
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Other Rooms - POOL view
Agoda.com

$112/night

$112 totalAgoda.com
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Hotel Amenities & Facilities

  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking

Dining

  • Wine glasses
  • Electric kettle
  • Packed lunches
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Coffee machine
  • Dining area
  • Dining table

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • 24-hour front desk
  • Smoking rooms available
  • Safety deposit box
  • Bottle of water

Bathroom

  • Yukata (Japanese bathrobe)
  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Raised toilet
  • Shower
  • Shower cap
  • Additional bathroom
  • Additional toilet
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Towels/sheets (extra fee)
  • Dustbins
  • Conditioner

General

  • Executive lounge access
  • Garden view
  • Hardwood or parquet floors
  • Interconnected room(s) available
  • Landmark view
  • Pool view
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted
  • City view

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Hypoallergenic
  • Hypoallergenic pillow
  • Non-feather pillow
  • Designated smoking area
  • Non-smoking rooms available
  • Disabled access
  • Lift
  • Accessible by lift
  • Adapted bath
  • Allergy-free room
  • Upper floors accessible by lift

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Spa and wellness centre
  • Massage
  • Pool bar
  • Sauna
  • Water slide

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board
  • Tumble dryer

Family friendly

  • Babysitting or child care
  • Child pool
  • Kid-friendly buffet
  • Kids' club
  • Kids' outdoor play equipment
  • Playground

Things to do

  • Gift shop
  • Game room
  • Golf
  • Beauty salon
  • Night club

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Shuttle service
  • Valet parking

Bedroom

  • Socket near the bed
  • Alarm clock
  • Cleaning products
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Outdoor

  • Garden
  • Terrace/Patio

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness centre
  • Tennis

Reviews

8.8
Very GoodBased on 275 verified guest reviews
8.1Friends
8.5Solo
9.1Couples
8.8Families


Shangri-la Surabaya room booking info

Check in/Check out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.


Frequently asked questions

  • How does Shangri-la Surabaya compare to other 5-star hotels in Surabaya?

    There is a $9/night difference in the average price of 5-star hotels in Surabaya ($119/night) and the average nightly rate at Shangri-la Surabaya ($111/night).

  • How far is Shangri-la Surabaya from Surabaya Juanda?

    If there is no traffic, the 12.5 km drive between Surabaya Juanda and Shangri-la Surabaya should only take about 23min. If your hotel is in a more metropolitan area, you may see the driving time increase due to traffic.

  • What is the best way to get to Shangri-la Surabaya from Surabaya Juanda?

    Another more common option is to just take a taxi or rideshare service from the airport to Shangri-la Surabaya. The nearest airport to the hotel is Surabaya Juanda.

  • Are there food options at Shangri-la Surabaya?

    Shangri-la Surabaya does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Shangri-la Surabaya at +62 316 003 8888. If you are staying at Shangri-la Surabaya, you are more than welcome to order food through the hotel’s room service menu.

  • Does Shangri-la Surabaya have a pool?

    Yes, Shangri-la Surabaya has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.

  • What is the phone number for Shangri-la Surabaya?

    Is Shangri-la Surabaya pet-friendly?

  • Does Shangri-la Surabaya have Wi-Fi available?

    Yes, Shangri-la Surabaya has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre available to guests at Shangri-la Surabaya?

    Shangri-la Surabaya has a fitness centre available for guests who would like to use it throughout their stay.

  • What time is check-out for Shangri-la Surabaya?

    You can plan to arrive after 14:00 for checking in. Check-out time is 12:00. We advise notifying the front desk of any requests as early as possible.

  • How much is a room at Shangri-la Surabaya?

    Prices may fluctuate based on room type, dates, and availability. You can find great room deals for Shangri-la Surabaya at the moment between $96 and $134 a night. Enter preferred dates in the form above to see the best-matched deals for you.

  • Is there laundry service in Shangri-la Surabaya?

    Laundry services are available at Shangri-la Surabaya. Contact the property reception for additional information. Ironing equipment e.g. ironing boards and irons are available as well.

  • How many operators does momondo search for hotels in Surabaya?

  • When did momondo last update prices for hotels in Surabaya?

    Prices for hotels in Surabaya were last updated today.


Places of interest near Shangri-la Surabaya

Attractions in Surabaya, Indonesia curated by momondo

Shangri-la Surabaya location: JL. May. Jend. Sungkono 120, Surabaya 60256

Top landmarks

Surabaya Town Square1.7 km
Surabaya Zoo2.4 km
Mpu Tantular Museum2.5 km
Royal Plaza Surabaya3.0 km
Sharp Bamboo Monument4.0 km
Tunjungan Plaza4.1 km
Joko Dolog Statue4.1 km
BG Junction4.3 km

Restaurants and Cafés

Kava Restaurant - Fairfield by Marriott Surabaya0.8 km
Lime - Four Points by Sheraton Surabaya3.9 km
Kafe Bromo - Sheraton Surabaya Hotel & Towers3.9 km
Imari Japanese Restaurant at JW Marriott Surabaya4.0 km
Pavilion at the JW Marriott Surabaya Indonesia4.0 km
Uppercut Steakhouse4.0 km
Magnolia - The Westin Surabaya4.4 km
Sky Lounge - The Westin Surabaya4.4 km
Djaman Doeloe Resto & Bar4.4 km

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