The Reef 28
4-star Hotel, Adults only
1 Ave. Norte y Calle 28 Norte, 77720 Playa del Carmen, Quintana Roo
+52 984 873 4120based on 2,227 reviews
per night
About The Reef 28, Playa del Carmen
The Reef 28 photos
Rooms
Hotel Amenities & Facilities
- Adults only
- Snorkelling
- Outdoor pool
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Coffee machine
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
Pool and spa
- Heated pool
- Infinity pool
- Hot tub
- Indoor pool
- Outdoor pool
- Private pool
- Spa and wellness centre
- Rooftop pool
- Massage
- Pool bar
- Sauna
Bathroom
- Hairdryer
- Open-air bath
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Toilet
- Toilet paper
Things to do
- Gift shop
- Beach access
- Board games/puzzles
- Game room
- Scuba diving
- Diving
- Snorkelling
- Table tennis
- Pool table
- Night club
Services and conveniences
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Tour desk
- Key card access
- 24-hour front desk
- Safety deposit box
- Bottle of water
Accessibility and suitability
- No smoking
- Private entrance
- Disabled access
- Adults only
- Lift
- Accessible by lift
- Upper floors accessible by lift
General
- Storage available
- Quiet street view
- Sea view
- Seating area
- Sofa
- Telephone
- City view
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Minibar
- Snack bar
- Dining table
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- Radio
- TV
Parking and transportation
- Free parking
- Private parking
- Shuttle service (additional charge)
- Valet parking
Kitchen
- Kitchen
- Microwave
- Stovetop
- Coffee machine
Outdoor
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Laundry
- Laundry facilities
- Iron and ironing board
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Fitness room
Workspace
- Desk
Reviews
Pros +
- Paty in the Mexican restaurant was amazing! (in 23 reviews)
- We had such a great stay here and definitely recommend the all inclusive package (in 4 reviews)
- "Beautiful,well kept and spacious room" (in 25 reviews)
Cons -
- One block away from the beach. (in 2 reviews)
- Loud music and bad staff service. (in 4 reviews)
- From the front desk to the servers! (in 6 reviews)
The Reef 28 room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How does The Reef 28 compare to other 4-star hotels in Playa del Carmen?
On average, The Reef 28 is less than the Playa del Carmen average rate for 4-star hotels. The nightly rate at The Reef 28 is typically $209, whereas the nightly rate in Playa del Carmen is $99 more.
How far is The Reef 28 from Cozumel?
There are 19.1 km between Cozumel and The Reef 28. The drive to and from the airport should be about 35min, depending on traffic. Take into account high traffic times, especially near more metropolitan areas.
What is the best way to get to The Reef 28 from Cozumel?
Another more common option is to just take a taxi or rideshare service from the airport to The Reef 28. The nearest airport to the hotel is Cozumel.
Are there food options at The Reef 28?
There is a restaurant at The Reef 28 that can be used by visitors of the hotel. You can sit down or order food to take away. Call the front desk at +52 984 873 4120 for kitchen hours.
Does The Reef 28 have a pool?
Yes, The Reef 28 has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.
How close is The Reef 28 to Playa del Carmen city centre?
When staying at The Reef 28 you are only 1.3 km from the Playa del Carmen city centre. While making your way to the centre of Playa del Carmen, you should plan to visit Xcaret Park, along with all the shops and restaurants.
What is the phone number for The Reef 28?
Is The Reef 28 pet-friendly?
Does The Reef 28 have Wi-Fi available?
Yes, The Reef 28 has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at The Reef 28?
There is a fitness centre available to The Reef 28 guests.
What time is check-out for The Reef 28?
For The Reef 28, the required check-out time is 12:00. Check-in may be available from 15:00. Any special requests should be made with the concierge.
How much is a room at The Reef 28?
Guests can currently expect to pay $303 on average for a night at The Reef 28, Playa del Carmen. Enter your desired travel dates in the form above to find deals starting at $163 per night.
How many operators does momondo search for hotels in Playa del Carmen?
The number of operators available for hotels in Playa del Carmen is 9,029 as of April 2025.
When did momondo last update prices for hotels in Playa del Carmen?
Prices for hotels in Playa del Carmen are updated daily.
Places of interest near The Reef 28
Attractions in Playa del Carmen, Mexico curated by momondo
The Reef 28 location: 1 Ave. Norte y Calle 28 Norte, 77720 Playa del Carmen, Quintana Roo