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Hotel The Palm

4-star Hotel with Private beach

4 stars

8th Street Between 5th And 10th Avenue, 77710 Playa del Carmen, Quintana Roo

+52 984 128 0191
7.7
Good

1,094 verified ratings

$67
Rate

rate per night

Room type
Provider
Nightly total
Standard Room
$67
Double room
$84
King room
$88
40 more Hotel The Palm deals
40 more Hotel The Palm deals

About Hotel The Palm, Playa del Carmen

Cleanliness
8.0
Comfort
8.0
Location
9.2
Services
7.7
Staff
8.1
Value for money
8.0
Boasting a private beach, free Wi-Fi and a rooftop pool, The Palm at Playa is situated in Playa del Carmen and provides contemporary accommodation. It is surrounded by a variety of clubs and bars and is minutes on foot from Terminal Foranea de Autobuses Station. There are a range of amenities available to guests of The Palm at Playa, including a Jacuzzi, a rooftop terrace and meeting facilities. Multilingual staff are available to assist with booking tours and sightseeing trips, and an express check-in/check-out facility is provided for convenience. The hotel offers 69 rooms, each with a bathroom that is equipped with a shower. They are air conditioned and have a ceiling fan. A mini bar, a flat-screen TV and an iPod docking station are also available to guests. On-site dining options include Grill, which is a convenient spot to enjoy a meal. A wide selection of dining options can also be found close by. The Palm at Playa is located in the City's well-known shopping area. Guests can also visit Xcaret Eco Theme Park.

Hotel The Palm photos

Rooms

Fri 19/12
Sat 20/12
King room
1 king bed
$88
nightly with fees
bed type unknown
$160
nightly with fees
Double room
bed type unknown
$84
nightly with fees
1 king bed
$89
nightly with fees
bed type unknown
$92
nightly with fees
Deluxe room
bed type unknown
$111
nightly with fees
bed type unknown
$112
nightly with fees
bed type unknown
$118
nightly with fees
Standard Room
bed type unknown
$67
nightly with fees
bed type unknown
$70
nightly with fees
bed type unknown
$90
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Hotel Amenities & Facilities

  • Private beach
  • Outdoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Free parking
  • Wi-Fi available in all areas
  • Flat-screen TV

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Body soap
  • Air-conditioned
  • Dustbins
  • Free Internet
  • Conditioner

Services and conveniences

  • Wake-up service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Bottle of water
  • 24-hour front desk

Outdoor

  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony
  • Outdoor furniture
  • Private beach
  • Garden

General

  • Window
  • Quiet street view
  • Seating area
  • Garden view
  • Inner courtyard view
  • Sofa
  • City view

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • Mosquito net
  • 24-hour security
  • Safe

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Pool with a view

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Disabled access
  • Accessible by lift
  • Upper floors accessible by lift
  • Designated smoking area

Bathroom

  • Shower
  • Toilet
  • Toilet paper
  • Public bath
  • Private bathroom

Kitchen

  • Microwave
  • Kitchenware
  • Coffee machine
  • Kitchen

Dining

  • Minibar
  • Snack bar
  • Restaurant
  • Bar/Lounge

Things to do

  • Eco tourism
  • Beach access
  • Bicycle hire
  • Scuba diving

Parking and transportation

  • Airport shuttle (surcharge)
  • Airport shuttle
  • Free parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Bedroom

  • Socket near the bed
  • Sofa bed
  • Wardrobe or closet

Workspace

  • Desk

Family friendly

  • Babysitting or child care

Reviews

7.7
Good1,094 verified ratings
Pros +
  • Location - close to the Main Street with all the shops and restaurants. (in 5 reviews)
  • I will definitely consider this Hotel for my next trip to Playa del Carmen! (in 2 reviews)
  • Staff very nice and helpful. (in 63 reviews)
Cons -
  • There is no escape from the loud music. (in 7 reviews)
  • "Also, not the hotels problem." (in 14 reviews)
  • Horrible experience. (in 2 reviews)

Hotel The Palm room booking info

Value for money

8.0

Location rating

9.2

Distance to city centre

0.5 km

Nearest airport

Cozumel

Distance to airport

19.1 km

Check in/Check out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

License number: 008-007-004904/2025

Frequently asked questions

  • How does Hotel The Palm compare to other 4-star hotels in Playa del Carmen?

    4-star hotels in Playa del Carmen typically cost $515/night, but Hotel The Palm is typically available for $83/night, and is rated equally to its competitors.

  • How far is Hotel The Palm from Cozumel?

    If there is no traffic, the 19.1 km drive between Cozumel and Hotel The Palm should only take about 35 mins. If your hotel is in a more metropolitan area, you may see the driving time increase due to traffic.

  • What is the best way to get to Hotel The Palm from Cozumel?

    Hotel The Palm has parking available on site for customers of the hotel. With that in mind, the most efficient way not only to get from Cozumel to the hotel, but also to get around Playa del Carmen during your stay may be to hire a car. Car hire in Hotel The Palm are on average $23/day. If you’re looking for a simple travel option from Cozumel to Hotel The Palm, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.

  • Are there food options at Hotel The Palm?

    Hotel The Palm does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Hotel The Palm at +52 984 128 0191. If you are staying at Hotel The Palm, you are more than welcome to order food through the hotel’s room service menu.

  • Does Hotel The Palm have a pool?

    Hotel The Palm does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.

  • How close is Hotel The Palm to Playa del Carmen city centre?

    When staying at Hotel The Palm you are only 0.5 km from the Playa del Carmen city centre. While making your way to the centre of Playa del Carmen, you should plan to visit Xcaret Park, along with all the shops and restaurants.

  • What is the phone number for Hotel The Palm?

    If you have questions or concerns about your stay at Hotel The Palm, call +52 984 128 0191 to speak with a front desk representative.

  • Does Hotel The Palm have Wi-Fi available?

    Yes, Hotel The Palm has Wi-Fi available to hotel guests.

  • What time is check-out for Hotel The Palm?

    Standard check-out time at Hotel The Palm is 12:00. Guests can check in after 15:00.

  • How much is a room at Hotel The Palm?

    The average price for a night at Hotel The Palm found recently is $162 and can go as low as $71/night. Please note that rates may be impacted by travel dates, room type, and availability. To see current deals, enter your dates in the form above.

  • Is there laundry service in Hotel The Palm?

    Yes, you can take care of all your laundry needs with the on-premise services at Hotel The Palm, Playa del Carmen. Guests can also take advantage of irons and ironing boards at the property either in the room or at the laundry facility.

  • How many operators does momondo search for hotels in Playa del Carmen?

    The number of operators available for hotels in Playa del Carmen is 6,967 as of December 2025.

  • When did momondo last update prices for hotels in Playa del Carmen?

    Prices for hotels in Playa del Carmen are updated daily.

Places of interest near Hotel The Palm

Attractions in Playa del Carmen, Mexico curated by momondo

Hotel The Palm location: 8th Street Between 5th And 10th Avenue, 77710 Playa del Carmen, Quintana Roo

Top landmarks

La Fe0.8 km
Aviario Xaman Ha1.2 km

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