Playacar Palace
5-star Hotel with Outdoor pool
Fraccionamiento Playacar Km 62.5 Bahia Del Espiritu, 77710 Playa del Carmen, Quintana Roo
+52 984 873 4960based on 85 reviews
per night
About Playacar Palace, Playa del Carmen
Playacar Palace photos
Rooms
Hotel Amenities & Facilities
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- 24-hour front desk
- Safety deposit box
- Bottle of water
Bathroom
- Hairdryer
- Open-air bath
- Public bath
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Toilet
- Toilet paper
- Toothbrush
Dining
- Wine glasses
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
Things to do
- Gift shop
- Bicycle hire
- Board games/puzzles
- Scuba diving
- Diving
- Beauty salon
- Pool table
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Spa and wellness centre
- Massage
- Sauna
General
- Family rooms
- Storage available
- Sea view
- Slippers
- Solarium
- Telephone
Family friendly
- Babysitting or child care
- Child pool
- Kids meals
- Kids' club
- Complimentary breakfast
- Playground
Accessibility and suitability
- Non-feather pillow
- Designated smoking area
- Non-smoking rooms available
- Disabled access
- Lift
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Drying rack for clothing
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Valet parking
Outdoor
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Reviews
Pros +
- "Very educated, polite and client oriented" (in 1 review)
- "The Staff was super friendly, and location was great,." (in 2 reviews)
- "Entertainment staff, food and service is a top notch" (in 3 reviews)
Cons -
- Sometimes we got wash cloths sometime not. (in 1 review)
- Only double beds not queen size beds. (in 1 review)
- Some days they were out of beach towels. (in 1 review)
Playacar Palace room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How does Playacar Palace compare to other 5-star hotels in Playa del Carmen?
Playacar Palace is typically below the average price of 5 star hotels in Playa del Carmen. On average, you can expect to pay $954 per night in Playa del Carmen. Playacar Palace typically costs $588 per night, which is $367 cheaper than the Playa del Carmen average.
How far is Playacar Palace from Cozumel?
There are 19.0 km between Cozumel and Playacar Palace. The drive to and from the airport should be about 35min, depending on traffic. Take into account high traffic times, especially near more metropolitan areas.
What is the best way to get to Playacar Palace from Cozumel?
Another more common option is to just take a taxi or rideshare service from the airport to Playacar Palace. The nearest airport to the hotel is Cozumel.
Are there food options at Playacar Palace?
Yes, Playacar Palace does have a restaurant where you can sit down to eat or order something to take away. There are also many other quality food options in Playa del Carmen for those looking for something different. If you are staying at Playacar Palace, you are more than welcome to order food through the hotel’s room service menu.
Does Playacar Palace have a pool?
Yes, Playacar Palace has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.
How close is Playacar Palace to Playa del Carmen city centre?
0.7 km separate the front steps of Playacar Palace and the city centre of Playa del Carmen, where you can keep busy with restaurants, shopping and of course Xcaret Park, a very popular landmark in Playa del Carmen.
What is the phone number for Playacar Palace?
Is Playacar Palace pet-friendly?
Does Playacar Palace have Wi-Fi available?
Yes, Playacar Palace has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Playacar Palace?
Playacar Palace has a fitness centre available for guests who would like to use it throughout their stay.
What time is check-out for Playacar Palace?
Playacar Palace check-out time is 12:00. Late check-out may be available upon request at the reception desk.
How much is a room at Playacar Palace?
$691/night is a good average price right now, and some users have even reported deals that start from only $539/night. However, prices can change based on the time of year you’re booking, the type of room you prefer, etc. Fill in the form above to get deals for your trip.
Is there laundry service in Playacar Palace?
Yes, laundry services are accessible for guests staying at Playacar Palace, Playa del Carmen. An iron and an ironing board will also be provided. You can ask for them at the front desk if they are not available in the room.
How many operators does momondo search for hotels in Playa del Carmen?
The number of operators available for hotels in Playa del Carmen is 9,029 as of April 2025.
When did momondo last update prices for hotels in Playa del Carmen?
Prices for hotels in Playa del Carmen are updated daily.
Places of interest near Playacar Palace
Attractions in Playa del Carmen, Mexico curated by momondo
Playacar Palace location: Fraccionamiento Playacar Km 62.5 Bahia Del Espiritu, 77710 Playa del Carmen, Quintana Roo