Kempinski Hotel Cancún
5-star Hotel with Private beach
Retorno del Rey #36, 77500 Cancún, Quintana Roo
+52 998 881 0808based on 676 reviews
per night
About Kempinski Hotel Cancún, Cancún
Kempinski Hotel Cancún photos
Rooms
Hotel Amenities & Facilities
- Private beach
- Outdoor pool
- Beachfront
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Express check-out
- Private check-in/check-out
- 24-hour front desk
Things to do
- Gift shop
- Eco tourism
- Bicycle hire
- Casino
- Fishing
- Golf
- Canoeing
- Cooking classes
- Beauty salon
Pool and spa
- Spa and wellness centre
- Massage
- Heated pool
- Spa
- Hot tub
- Outdoor pool
- Sauna
- Pool with a view
Dining
- Minibar
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Food can be delivered to guest accommodation
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
General
- Beachfront
- Slippers
- Solarium
- Lockers
- Telephone
- Storage available
Parking and transportation
- Parking
- Airport shuttle
- Valet parking
- Private parking
- Shuttle service (additional charge)
Accessibility and suitability
- Disabled access
- Lift
- Hypoallergenic
- No smoking
- Designated smoking area
Outdoor
- Terrace/Patio
- Beach towels
- Balcony
- Private beach
- Garden
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Trouser press
Family friendly
- Babysitting or child care
- Kids meals
- Kid-friendly buffet
- Kids' club
- Playground
Bathroom
- Bathtub
- Hairdryer
- Bathrobe
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Media and entertainment
- Cable or satellite TV
Reviews
Pros +
- "Excellent hotel, everything was very good." (in 13 reviews)
- Clean and very service oriented! (in 31 reviews)
- Amazing and friendly staff (in 48 reviews)
Cons -
- Expensive not worth the money. (in 3 reviews)
- There are 25 other properties at half the price up and down the beach. (in 2 reviews)
- I never saw such bad quality of ritz carlton. (in 2 reviews)
Kempinski Hotel Cancún room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How does Kempinski Hotel Cancún compare to other 5-star hotels in Cancún?
Kempinski Hotel Cancún is typically below the average price of 5 star hotels in Cancún. On average, you can expect to pay $950 per night in Cancún. Kempinski Hotel Cancún typically costs $501 per night, which is $449 cheaper than the Cancún average.
How far is Kempinski Hotel Cancún from Cancun?
If there is no traffic, the 12.9 km drive between Cancun and Kempinski Hotel Cancún should only take about 24min. If your hotel is in a more metropolitan area, you may see the driving time increase due to traffic.
What is the best way to get to Kempinski Hotel Cancún from Cancun?
If you intend to hire a car to travel from Cancun to the hotel, you will have peace of mind knowing that Kempinski Hotel Cancún offers parking on site. Car hire in the area typically go for $11/day for a base model hire. A very popular option for travellers staying at Kempinski Hotel Cancún would be to take a taxi or ridesharing service from Cancun directly to the hotel.
Are there food options at Kempinski Hotel Cancún?
Kempinski Hotel Cancún does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Kempinski Hotel Cancún at +52 998 881 0808. Guests staying at Kempinski Hotel Cancún are welcomed by hotel staff to order room service directly from the kitchen to their room.
Does Kempinski Hotel Cancún have a pool?
Yes, Kempinski Hotel Cancún has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.
How close is Kempinski Hotel Cancún to Cancún city centre?
Kempinski Hotel Cancún is 9.3 km away from the city centre of Cancún, where you can find interesting sights such as Playa Delfines.
What is the phone number for Kempinski Hotel Cancún?
For assistance from an employee at Kempinski Hotel Cancún please call +52 998 881 0808.
Does Kempinski Hotel Cancún have Wi-Fi available?
Yes, Kempinski Hotel Cancún has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Kempinski Hotel Cancún?
Yes. If you are looking for a hotel with a fitness centre on-site, Kempinski Hotel Cancún is a great place to stay.
What time is check-out for Kempinski Hotel Cancún?
You can plan to arrive after 15:00 for checking in. Check-out time is 12:00. We advise notifying the front desk of any requests as early as possible.
How much is a room at Kempinski Hotel Cancún?
Depending on the room type you prefer and your travel dates, the cost will differ. Average price per night at Kempinski Hotel Cancún, Cancún is $662, but you may find great deals as low as $346. You can find rates for your trip in the form above.
Is there laundry service in Kempinski Hotel Cancún?
Yes, there is. Reach out to Kempinski Hotel Cancún, Cancún for more details on all available laundry services. An iron and an ironing board will also be provided. You can ask for them at the front desk if they are not available in the room.
How many operators does momondo search for hotels in Cancún?
The number of operators available for hotels in Cancún is 4,213 as of April 2025.
When did momondo last update prices for hotels in Cancún?
Prices for hotels in Cancún are refreshed on a daily basis.
Places of interest near Kempinski Hotel Cancún
Attractions in Cancún, Mexico curated by momondo
Kempinski Hotel Cancún location: Retorno del Rey #36, 77500 Cancún, Quintana Roo