Moon Palace The Grand Cancun
Hire with Private beach
Carretera Cancun-Chetumal Km. 36.5, 77500 Cancún, Quintana Roo
+52 998 881 6000based on 164 reviews
per night
About Moon Palace The Grand Cancun, Cancún
Moon Palace The Grand Cancun photos
Rooms
Resort Amenities & Facilities
- Private beach
- Water sport facilities (on site)
- Snorkelling
- Outdoor pool
- Water slide
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
Things to do
- Gift shop
- Eco tourism
- Bicycle hire
- Fishing
- Board games/puzzles
- Game room
- Golf
- Cycling
- Scuba diving
- Diving
- Snorkelling
- Evening entertainment
- Beauty salon
- Horse riding
- Mini-golf
- Bowling
- Table tennis
- Water park
- Pool table
- Water sport facilities (on site)
- Night club
- Basketball court
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Conference rooms
- Safety deposit box
- Bottle of water
- Chapel/shrine
Basics
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
Pool and spa
- Heated pool
- Hot tub
- Outdoor pool
- Pool with a view
- Private pool
- Spa and wellness centre
- Rooftop pool
- Massage
- Pool bar
- Sauna
- Water slide
General
- Family rooms
- Garden view
- Lockers
- Pool view
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproofing
- Telephone
- Tile/marble floor
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
Family friendly
- Babysitting or child care
- Child pool
- Kids meals
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Complimentary breakfast
- Playground
- Swimming pool toys
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Dining table
Kitchen
- Wine glasses
- Kitchen
- Kitchenette
- Tea/coffee maker
- Coffee machine
- Dining area
Accessibility and suitability
- Hypoallergenic pillow
- No smoking
- Pets not allowed
- Designated smoking area
- Disabled access
- Lift
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
- Valet parking
Outdoor
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Fitness
- Fitness centre
- Tennis
Health and safety
- Daily housekeeping
Reviews
Pros +
- The staff was friendly and Provide incredible service I'm definitely coming back (in 4 reviews)
Cons -
- Bars ran out of certain alcohols. (in 1 review)
- Some of the managers are jerks. (in 1 review)
- They had shuttle buses to get you to your room. (in 1 review)
Moon Palace The Grand Cancun room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How far is Moon Palace The Grand Cancun from Cancun?
If there is no traffic, the 7.8 km drive between Cancun and Moon Palace The Grand Cancun should only take about 14min. If your hotel is in a more metropolitan area, you may see the driving time increase due to traffic.
What is the best way to get to Moon Palace The Grand Cancun from Cancun?
Another more common option is to just take a taxi or rideshare service from the airport to Moon Palace The Grand Cancun. The nearest airport to the hotel is Cancun.
Are there food options at Moon Palace The Grand Cancun?
Yes, Moon Palace The Grand Cancun does have a restaurant where you can sit down to eat or order something to take away. There are also many other quality food options in Cancún for those looking for something different. One of the easiest dining options for Cancún guests staying in Moon Palace The Grand Cancun is to order room service, which is available to all hotel guests.
Does Moon Palace The Grand Cancun have a pool?
Yes. Many momondo users travelling to Cancún specifically look for hotels with a pool. Moon Palace The Grand Cancun may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.
How close is Moon Palace The Grand Cancun to Cancún city centre?
Moon Palace The Grand Cancun is just 19.8 km away from Cancún city centre. The closest landmark to the centre of Cancún is Playa Delfines, which is very accessible to Moon Palace The Grand Cancun guests.
What is the phone number for Moon Palace The Grand Cancun?
For questions regarding the hotel or your stay at Moon Palace The Grand Cancun, call +52 998 881 6000.
Does Moon Palace The Grand Cancun have Wi-Fi available?
Yes, Moon Palace The Grand Cancun has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Moon Palace The Grand Cancun?
There is a fitness centre available to Moon Palace The Grand Cancun guests.
What time is check-out for Moon Palace The Grand Cancun?
12:00 is the check-out time at Moon Palace The Grand Cancun. Late check-out may be available at the hotel's discretion.
How much is a room at Moon Palace The Grand Cancun?
The cheapest deals found start from only $969 per night. The average rate for rooms at Moon Palace The Grand Cancun is currently around $1,445/night. Enter your dates in the form above to see more.
Is there laundry service in Moon Palace The Grand Cancun?
Yes, laundry services are accessible for guests staying at Moon Palace The Grand Cancun, Cancún. Irons and ironing boards are included as featured amenities.
How many operators does momondo search for hotels in Cancún?
The number of operators available for hotels in Cancún is 4,213 as of April 2025.
When did momondo last update prices for hotels in Cancún?
Prices for hotels in Cancún are refreshed on a daily basis.
Places of interest near Moon Palace The Grand Cancun
Attractions in Cancún, Mexico curated by momondo
Moon Palace The Grand Cancun location: Carretera Cancun-Chetumal Km. 36.5, 77500 Cancún, Quintana Roo