
About JW Marriott Cancun Resort & Spa, Cancún
JW Marriott Cancun Resort & Spa photos
Property safety measures
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Rooms
Resort Amenities & Facilities
- Private beach
- Water sport facilities (on site)
- Snorkelling
- Outdoor pool
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Express check-out
- 24-hour front desk
- Conference rooms
- Safety deposit box
- Chapel/shrine
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Additional bathroom
- Additional toilet
- Bathtub
- Spa bath
- Toilet
- Toilet paper
Basics
- Internet
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
General
- Executive lounge access
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
- Tile/marble floor
Dining
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Breakfast in the room
- Dining table
Pool and spa
- Spa
- Hot tub
- Indoor pool
- Outdoor pool
- Spa and wellness centre
- Massage
- Sauna
Accessibility and suitability
- Hypoallergenic
- No smoking
- Pets not allowed
- Designated smoking area
- Disabled access
- Lift
- Upper floors accessible by lift
Things to do
- Gift shop
- Game room
- Scuba diving
- Diving
- Snorkelling
- Beauty salon
- Water sport facilities (on site)
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
- Valet parking
Kitchen
- Kitchen
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Radio
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Tumble dryer
Outdoor
- Private beach
- Garden
- Terrace/Patio
- Balcony
Bedroom
- Alarm clock
- Sofa bed
- Cleaning products
- Wardrobe or closet
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Reviews
Pros +
- I loved everything ! (in 23 reviews)
- World-class staff and service! (in 73 reviews)
- Amazing View (in 9 reviews)
Cons -
- Very extensive but not worth the price. (in 3 reviews)
- Every time I spoke to them they told me to ask the front desk. (in 3 reviews)
- I was disappointed in the about of construction happening at the hotel. (in 10 reviews)
JW Marriott Cancun Resort & Spa room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How does JW Marriott Cancun Resort & Spa compare to other 5-star hotels in Cancún?
In Cancún, 5-star hotels have average nightly rates of $927. JW Marriott Cancun Resort & Spa is $446 cheaper than the city average at just $481/night.
How far is JW Marriott Cancun Resort & Spa from Cancun?
JW Marriott Cancun Resort & Spa is 12.4 km away from Cancun. You can typically expect your drive time from JW Marriott Cancun Resort & Spa to Cancun to be 23min. It might be worth looking up traffic trends near your hotel if you are worried about saving time.
What is the best way to get to JW Marriott Cancun Resort & Spa from Cancun?
Another more common option is to just take a taxi or rideshare service from the airport to JW Marriott Cancun Resort & Spa. The nearest airport to the hotel is Cancun.
Are there food options at JW Marriott Cancun Resort & Spa?
There is a restaurant at JW Marriott Cancun Resort & Spa that can be used by visitors of the hotel. You can sit down or order food to take away. Call the front desk at +52 998 848 9600 for kitchen hours. One of the easiest dining options for Cancún guests staying in JW Marriott Cancun Resort & Spa is to order room service, which is available to all hotel guests.
Does JW Marriott Cancun Resort & Spa have a pool?
Yes. Many momondo users travelling to Cancún specifically look for hotels with a pool. JW Marriott Cancun Resort & Spa may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.
How close is JW Marriott Cancun Resort & Spa to Cancún city centre?
When staying at JW Marriott Cancun Resort & Spa you are only 9.6 km from the Cancún city centre. While making your way to the centre of Cancún, you should plan to visit Playa Delfines, along with all the shops and restaurants.
What is the phone number for JW Marriott Cancun Resort & Spa?
You can reach the main line at +52 998 848 9600.
Does JW Marriott Cancun Resort & Spa have Wi-Fi available?
Yes, JW Marriott Cancun Resort & Spa has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at JW Marriott Cancun Resort & Spa?
JW Marriott Cancun Resort & Spa does have a gym on site that is available to hotel guests. Some hotel gyms may not have 24-hour access, so it is best to ask a front desk clerk for fitness centre hours.
What time is check-out for JW Marriott Cancun Resort & Spa?
Standard check-out time at JW Marriott Cancun Resort & Spa is 12:00. Guests can check in after 15:00.
How much is a room at JW Marriott Cancun Resort & Spa?
The average price for a night at JW Marriott Cancun Resort & Spa found recently is $614 and can go as low as $343/night. Please note that rates may be impacted by travel dates, room type, and availability. To see current deals, enter your dates in the form above.
Is there laundry service in JW Marriott Cancun Resort & Spa?
Yes, laundry services are accessible for guests staying at JW Marriott Cancun Resort & Spa, Cancún. Need to straighten out your clothes? The accommodation features an ironing board and an iron.
What is the distance from JW Marriott Cancun Resort & Spa, Cancún to Playa Delfines?
The distance from JW Marriott Cancun Resort & Spa to Playa Delfines, Cancún is about 3.2 km.
How many operators does momondo search for hotels in Cancún?
The number of operators available for hotels in Cancún is 4,213 as of April 2025.
When did momondo last update prices for hotels in Cancún?
Prices for hotels in Cancún are refreshed on a daily basis.
Places of interest near JW Marriott Cancun Resort & Spa
Attractions in Cancún, Mexico curated by momondo
JW Marriott Cancun Resort & Spa location: Blvd. Kukulcan, Km 14.5, Lote 40-A, 77500 Cancún, Quintana Roo