Car Hire at Saint George Airport

St.George Alamo staff are fabulous— made the car rental process easy and personal.

Service was excellent

In the end, they didn’t even rent me the car

The hertz representative was professional, helpful and kind. I requested a large SUV for 7 adults, bags and strollers. The only vehicle available was a Yukon STX? The SUV had enough room for 3 suitcases. A worthless rental car when I rented the SUV to carry 7 people and strollers/bags.

They were friendly, fast and efficient. On the road with the car very quickly.

Jackwagons wouldn't take my visa debit card never use these asshats in St George totally unprofessional arrogant just to name a few things I'm not impressed and I've rented a few cars in my day Do not use as I will never again

I didn’t realize that I was renting the car in “downtown” St George! I thought I was picking it up at the airport as I had on my previous trip. This caused me to search for an Uber which cost me an additional $50 from the airport and then another $50 from downtown where I dropped off the car to get me back to the airport. I may have missed something on the site? But maybe that is something that you could make a little more clear during the online rental process. I did try to get a car at the other rental companies at the airport and none of them had anything available

Quick and easy to pick up and return. But, no SatNav!

They charged me more then I had to pay and I won’t ever use them again there excuse was I came 20 minutes early which I walked away to the restroom and brang truck back in 15 min late and they said they couldn’t fix anything and I told them I won’t ever use there service again

It was a reliable vehicle, but the clerk was extremely rude. "You guys just won't stop coming in here." He was very bitter about working the desk at night. Also, the vehicle had trash in the door and a broken button.

We arrived to pickup the car that we had made a RESERVATION for 6 months prior and were told in a rude tone by the employee that we would need to wait, he didn’t know how long and they didn’t have a car we could use because we were a one way rental. After an hour and a half of waiting patiently as he continued to be extremely unprofessional to each and every person that arrived (he spoke poorly of management and put his fingers to his head pretending to pull the trigger once) he miraculously gave us the keys to a car and left us on our own to find where it might be parked at the airport. Upon return, we found that the office we were returning it to closed at 2pm, called because we weren’t going to be in town that early and were transferred to a call center where the person on the other end of the line was nearly impossible to understand (he spoke extremely quickly with a thick Indian accent and wouldn’t repeat himself when I asked) and he ended up hanging up on me. I then called the number to reservation extension/changes and was told they couldn’t help me. FINALLY I reached the office we were returning the car to and had no issues but dealing with every employee up to that point was infuriating. The car itself though, was clean and comfortable. Will avoid renting from Budget again due to their inability to serve the customer with kindness and respect (or be of any help).