Shangri-La Suzhou
5-star Hotel with Indoor pool
168 Ta Yuan Road, Suzhou 215000
+86 512 6808 0168based on 188 reviews
per night
About Shangri-La Suzhou, Suzhou
Shangri-La Suzhou photos
Property safety measures
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Hotel Amenities & Facilities
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
General
- Executive lounge access
- Hardwood or parquet floors
- Interconnected room(s) available
- Landmark view
- Mountain view
- Storage available
- Quiet street view
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
- City view
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Pyjamas
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Towels/sheets (extra fee)
- Dustbins
- Conditioner
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Safety deposit box
- Bottle of water
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Dining
- Wine glasses
- Electric kettle
- Restaurant
- Bar/Lounge
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Coffee machine
- Dining area
- Dining table
Pool and spa
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Plunge pool
- Pool towels
- Spa and wellness centre
- Massage
- Sauna
Accessibility and suitability
- No smoking
- Non-feather pillow
- Designated smoking area
- Disabled access
- Lift
- Accessible by lift
- Adapted bath
- Upper floors accessible by lift
- Upper floors accessible by stairs
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Kids' outdoor play equipment
- Playground
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
- Drying rack for clothing
Bedroom
- Extra-long beds (> 2 metres)
- Feather pillow
- Socket near the bed
- Alarm clock
- Cleaning products
- Wardrobe or closet
Parking and transportation
- Free parking
- Shuttle service (additional charge)
- EV charging station
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Gift shop
- Game room
- Pool table
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Outdoor
- Garden
Reviews
Pros +
- Staff is very caring especially Colin Zhang is very helpful. (in 1 review)
- I love Suzhou and my hotel. (in 2 reviews)
- EXCELLENT breakfast! (in 6 reviews)
Cons -
- There was a very cold and dreary play area. (in 1 review)
- Typical for a Chinese property. (in 1 review)
- Only tens years old and already worn out. (in 1 review)
Shangri-La Suzhou room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How far is Shangri-La Suzhou from Wuxi?
If you're looking to go directly from Wuxi to Shangri-La Suzhou, expect a 47min drive as they are around 25.6 km apart.
What is the best way to get to Shangri-La Suzhou from Wuxi?
Another more common option is to just take a taxi or rideshare service from the airport to Shangri-La Suzhou. The nearest airport to the hotel is Wuxi.
Are there food options at Shangri-La Suzhou?
Shangri-La Suzhou does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Shangri-La Suzhou at +86 512 6808 0168. Guests staying at Shangri-La Suzhou are welcomed by hotel staff to order room service directly from the kitchen to their room.
Does Shangri-La Suzhou have a pool?
Shangri-La Suzhou does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.
What is the phone number for Shangri-La Suzhou?
If you have questions about Shangri-La Suzhou or your reservation, please call the front desk directly at +86 512 6808 0168.
Does Shangri-La Suzhou have Wi-Fi available?
Yes, Shangri-La Suzhou has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Shangri-La Suzhou?
Shangri-La Suzhou has a fitness centre available for guests who would like to use it throughout their stay.
What time is check-out for Shangri-La Suzhou?
For Shangri-La Suzhou, the required check-out time is 12:00. Check-in may be available from 15:00. Any special requests should be made with the concierge.
How much is a room at Shangri-La Suzhou?
Depending on the room type you prefer and your travel dates, the cost will differ. Average price per night at Shangri-La Suzhou, Suzhou is $178, but you may find great deals as low as $114. You can find rates for your trip in the form above.
Is there laundry service in Shangri-La Suzhou?
Yes, there is. Reach out to Shangri-La Suzhou, Suzhou for more details on all available laundry services. You can leave your travel iron at home and use the irons provided at the accommodation.
How many operators does momondo search for hotels in Suzhou?
There are 3,318 operators available for hotels in Suzhou as of April 2025.
When did momondo last update prices for hotels in Suzhou?
Prices for hotels in Suzhou are updated daily.
Places of interest near Shangri-La Suzhou
Attractions in Suzhou, China curated by momondo
Shangri-La Suzhou location: 168 Ta Yuan Road, Suzhou 215000