Hyatt Ziva Riviera Cancun
4-star Hotel with Private beach
Carretera Cancun-Puerto Morelos KM 27.5, 77580 Puerto Morelos, Quintana Roo
+52 998 881 4001based on 275 reviews
per night
About Hyatt Ziva Riviera Cancun, Puerto Morelos
Hyatt Ziva Riviera Cancun photos
Property safety measures
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Rooms
Hotel Amenities & Facilities
- Private beach
- Snorkelling
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Dustbins
- Conditioner
Dining
- Wine glasses
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining table
General
- Executive lounge access
- Family rooms
- Garden view
- Interconnected room(s) available
- Pool view
- Privacy curtain
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Telephone
- Tile/marble floor
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Pool and spa
- Heated pool
- Spa
- Hot tub
- Outdoor pool
- Pool towels
- Pool with a view
- Spa and wellness centre
- Massage
- Sauna
- Water slide
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- Designated smoking area
- Private entrance
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Accessible by lift
- Upper floors accessible by lift
Things to do
- Gift shop
- Eco tourism
- Board games/puzzles
- Game room
- Snorkelling
- Evening entertainment
- Beauty salon
- Karaoke
- Table tennis
- Water park
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Playground
Outdoor
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Grill
- Balcony
Parking and transportation
- Free parking
- Private parking
- Shuttle service (additional charge)
- Airport shuttle
- Valet parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
Workspace
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Aerobics
- Fitness centre
Reviews
Pros +
- Staff were amazing service excellent food fabulous. (in 10 reviews)
- The rooms were clean and the service awesome. (in 4 reviews)
- This is a beautiful property with 7 nice pools including an infinity pool. (in 4 reviews)
Cons -
- The room and hotel rules were the real downside of this resort. (in 5 reviews)
- Some of the restaurants were not great. (in 1 review)
- The rooms are very dated. (in 4 reviews)
Hyatt Ziva Riviera Cancun room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How far is Hyatt Ziva Riviera Cancun from Cancun?
If you're looking to go directly from Cancun to Hyatt Ziva Riviera Cancun, expect a 29min drive as they are around 15.8 km apart.
What is the best way to get to Hyatt Ziva Riviera Cancun from Cancun?
A very popular option for travellers staying at Hyatt Ziva Riviera Cancun would be to take a taxi or ridesharing service from Cancun directly to the hotel.
Is Hyatt Ziva Riviera Cancun pet-friendly?
Pets are allowed at Hyatt Ziva Riviera Cancun.
Are there food options at Hyatt Ziva Riviera Cancun?
There is a restaurant at Hyatt Ziva Riviera Cancun that can be used by visitors of the hotel. You can sit down or order food to take away. Call the front desk at +52 998 881 4001 for kitchen hours. One of the easiest dining options for Puerto Morelos guests staying in Hyatt Ziva Riviera Cancun is to order room service, which is available to all hotel guests.
Does Hyatt Ziva Riviera Cancun have a pool?
Hyatt Ziva Riviera Cancun does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.
How close is Hyatt Ziva Riviera Cancun to Puerto Morelos city centre?
Hyatt Ziva Riviera Cancun is just 5.5 km away from Puerto Morelos city centre. The closest landmark to the centre of Puerto Morelos is Puerto Morelos Lighthouse, which is very accessible to Hyatt Ziva Riviera Cancun guests.
What is the phone number for Hyatt Ziva Riviera Cancun?
For assistance from an employee at Hyatt Ziva Riviera Cancun please call +52 998 881 4001.
Does Hyatt Ziva Riviera Cancun have Wi-Fi available?
Yes, Hyatt Ziva Riviera Cancun has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Hyatt Ziva Riviera Cancun?
Yes. If you are looking for a hotel with a fitness centre on-site, Hyatt Ziva Riviera Cancun is a great place to stay.
What time is check-out for Hyatt Ziva Riviera Cancun?
For Hyatt Ziva Riviera Cancun, the required check-out time is 12:00. Check-in may be available from 15:00. Any special requests should be made with the concierge.
How much is a room at Hyatt Ziva Riviera Cancun?
Guests can currently expect to pay $574 on average for a night at Hyatt Ziva Riviera Cancun, Puerto Morelos. Enter your desired travel dates in the form above to find deals starting at $304 per night.
Is there laundry service in Hyatt Ziva Riviera Cancun?
Yes, you can take care of all your laundry needs with the on-premise services at Hyatt Ziva Riviera Cancun, Puerto Morelos. An iron and an ironing board will also be provided. You can ask for them at the front desk if they are not available in the room.
How many operators does momondo search for hotels in Puerto Morelos?
There are 967 operators available for hotels in Puerto Morelos as of April 2025.
When did momondo last update prices for hotels in Puerto Morelos?
Prices for hotels in Puerto Morelos are updated daily.
Places of interest near Hyatt Ziva Riviera Cancun
Attractions in Puerto Morelos, Mexico curated by momondo
Hyatt Ziva Riviera Cancun location: Carretera Cancun-Puerto Morelos KM 27.5, 77580 Puerto Morelos, Quintana Roo