Hertz car hire in Phoenix-Mesa Gateway Airport

Find and compare great deals on Hertz car hire in Phoenix-Mesa Gateway Airport

Phoenix, AZ, United States - Phoenix-Mesa Gateway (AZA)
15 Dec — 22 Dec
Phoenix, AZ, United States - Phoenix-Mesa Gateway (AZA)
Fri 15/12
Fri 22/12
Driver's age:

Hertz reviews

FairBased on 174 verified guest reviews
5.6Value for money

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1.9 Poor
We had problems with our car the first day. My husband called Hertz numerous times to get another car, and although an agent responded to ask what the issue was, no help was offered. We finally limped to three Hertz locations the next morning of our vacation, and on the third an agent agreed to exchange our car for another. We were thankful the first car was driveable (but not safe) and we could go to another location ourselves. It took time from our vacation, Hertz did NOTHING to come and help us, and had it been an emergency where we needed a ride immediately, I don't know that HERTZ would have been there for us. Very disappointing.
1.9 Poor
Car rented at Hertz Mesa Gateway Airport in Mesa, Arizona. When car picked up tire had a leak, spent money to fill tire at air pump. Spent 2.5 hours on phone trying to reach a person at Roadside Assistance who then told me to take car to tire repair shot for repair. I refused because I did not want to spend 2.5 hours at tire shop and lose more vacation time. Strong armed Roadside Assistance into sending mobile tire repair to my Air BnB. Sat at Air BnB for 1.5 hours for repair. Next day tire PSI down to 7 -- repair did not work. Spent more money at air pump to fill tire so it was driveable. Spent another 2 hours on phone trying to speak to someone at Roadside Assistance. Once reached the representative was not able to help. Told to drive to Sky Harbor Airport (closest airport) to exchange vehicle for new rental. Upon arrival was told I would be given FREE upgrade, no charges. No charges for gas used on old rental . New rental would go out with full tank but marked as going out empty so could return empty. NO FUEL charges I was told. No charge to drop off at Sky Harbor instead of Mesa Gateway -- due to my troubles. Vehicle returned on time to Sky Harbor Have since received two additional charges on my credit card in amounts of $30 and $53. NO EXPLANATIONS AS TO WHY THOSE ADDITIONAL CHARGES AFTER I WAS TOLD NO ADDITIONAL FEES -- ALL WOULD BE WAIVED AS A RESULT OF MY TROUBLES. Will never trust Hertz or Kayak to provide me a quality product.
2.0 Poor
Was not accomodating in changing drop off location, and they had no cars available at the location I booked the rental.
6.0 Okay
Pros:The staff was really nice when we picked up the car, and drop-off was easy even though no one was in the office at the time we dropped off.
Cons:It's impossible to reach anyone in the actual office-when you call you just get a main number and the person you eventually reach after navigating a phone tree designed to keep you from talking to an actual person is completely unhelpful. The trunk latch broke during our trip, and I tried to call to ask what to do, but was unable to reach anyone. We ended up just holding it closed with a bungee cord and returning it that way.
10.0 Wonderful
Our flight got delayed and we got into the airport after 11:30 p.m. The Hertz office was still open and we got our car. Easy drop-off process too. We did the "managers special" deal and they gave us a Mustang convertable - perfect for driving around Phoenix. The rental car was one of the best parts about our trip.

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Hertz car hire deals near Phoenix-Mesa Gateway Airport

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FAQs about hiring a car from Hertz at Phoenix-Mesa Gateway Airport

What is the most popular car hire type from Hertz at Phoenix-Mesa Gateway airport?

Economy cars are the preferred type of car to hire from Hertz at Phoenix-Mesa Gateway airport. This is a popular car type among drivers thanks to its value at an average hire price of $98 per day. While 54% of momondo users settled on this type of car, you can always choose a different one based on your needs.

Where can I find Hertz car hire at Phoenix-Mesa Gateway airport?

The closest Hertz car hire location to Phoenix-Mesa Gateway airport is located at 6033 S Sossaman Road, and you can reach them on +1 480 988 2763.

Does Hertz offer shuttle or airport pick-up services from Phoenix-Mesa Gateway airport (AZA)?

Yes, Hertz has pick-up services available from Phoenix-Mesa Gateway airport (AZA).

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