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Avis car hire in Detroit Metropolitan Wayne County Airport

Find and compare great deals on Avis car hire in Detroit Metropolitan Wayne County Airport

Driver's age: 26-65
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Avis car hire deals near Detroit Metropolitan Wayne County Airport

Below you will find information for every Avis car hire location in Detroit Metropolitan Wayne County Airport, including address, phone number, and reviews
View Avis Locations near Detroit Metropolitan Wayne County Airport

Avis reviews

5.6
FairBased on 35 verified guest reviews
5.8Pick-up/Drop-off
5.8Value for money
6.7Cleanliness
7.0Comfort

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2.0 Poor
KAYAK
We were overcharged and almost missed our flight because they took so long to correct the error.
10.0 Wonderful
KAYAK
Great service
2.0 Poor
KAYAK
2 hours to pick up the rental.... and the people that work at AVIS at the DET airport DO NOT care that they made 30 plus people wait for their cars.... and neither does their coperate customer service
2.0 Poor
KAYAK
The customer service representative was extremely unpleasant and combative. From the moment we walked in, there was an attitude of hostility. Simple questions were answered with abrupt and unhelpful responses. I was not expecting for the red carpet to be rolled out for me and I understand that the night shift may come with a bit less of a cheerful attitude but her abrasive attitude was completely unnecessary. What was particularly disheartening was the fact the woman behind us in line was greeted warmly and helped promptly. It was clear the service representative decided she did not like us from the moment we walked up. We nearly cancelled our reservation and left for another rental car company but luckily the manager Zachariah came to the rescue to assist with our reservation when the woman “helping” us decided to disappear while we waited. If this Russian roulette of service representatives is what I can expect from Avis, I don’t plan on using their service in the future.
5.9 Fair
KAYAK
Staff was incredibly kind and patient but Avis corporate is failing their people. The line was out the door when I arrived from my flight because Avis has not employed enough people to work the desk. This location shares a facility with Avis's other labels (Payless and Budget). The layout for which line reached which label was unclear but the shuttle drivers were able to help direct confused customers. Once it was your turn to work with the staff, they were kind, helpful, and positive (despite being overworked themselves). The car was also not very clean. It was clear that someone had smoked in the car at some point recently (presumably an earlier customer). Hard to stomach paying the daily rate with this company, despite the great in-person staff.

FAQs about hiring a car from Avis at Detroit Metropolitan Wayne County Airport

What is the most popular car hire type from Avis at Detroit Metropolitan Wayne County airport?

Mini cars are the preferred type of car to hire from Avis at Detroit Metropolitan Wayne County airport. This is a popular car type among drivers thanks to its value at an average hire price of $206 per day. While 45% of momondo users settled on this type of car, you can always choose a different one based on your needs.

Where can I find Avis car hire at Detroit Metropolitan Wayne County airport?

The closest Avis car hire location to Detroit Metropolitan Wayne County airport is located at Building 295 Lucas Drive, and you can reach them on +1 734 942 3450.

Does Avis offer shuttle or airport pick-up services from Detroit Metropolitan Wayne County airport (DTW)?

No, Avis does not currently offer pickup services from Detroit Metropolitan Wayne County airport (DTW). However, their nearest location is Building 295 Lucas Drive which is approx. 1.482mi away from Detroit Metropolitan Wayne County airport and accessible by public transport.


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