Ford car hires in Dublin

Nothing

I liked the helpful staff

Worst experience ever. Called in the am to tell me they did not have a car but would have one later that day. I called two hours to verify they would have a car before close. They told me they were waiting on the truck to arrive with the SUV’s and were given permission to stay after close until all customers received their rental. Needless to say it’s been a week after my reservation and never received my rental. The company did not make any type of follow up call about my rental. I was forced to find another vehicle during my kids spring break. This reservation was made a month in advance AND they called me a couple days prior of the reservation to confirm. I will never rent from Budget again.

After 2 calls to the Cancun Airport Budget office being advised I could decline insurance with my Chase card coverage and a $2k deposit on my credit card. They wanted $700 I said NO, then $500? I said NO my husband stepped in he negotiated it to $365. What! It was a SCAM by SCAMMERS

I never got a car. I got a "courtesy" call to say my rental I had reserved for over two weeks in advance was not available the day before I left. And that they weren't responsible for my refund

I paid for my reservation through kayak but they charged me the same amount again

Everything was smooth, a quick experience.

In the end, comparatively speaking, I guess it was still one of the best deals available, but it still cost me $56 more than I expected, because they wouldn’t allow me to rent the car without accepting their unneeded insurance coverage, and that I did not appreciate. I must compliment however the counter guy and the shuttle drivers for their excellent service. Ok to try unless you are afraid to go into a low rent commercial zone just outside the airport. Very frugal operation. The location reminds me of a car wash located behind a gas station.

Easy pickup, car was clean & perfect, would recommend

Great staff.

The process was fine. Felt blindsided by insurance when I got there tho

Everyone was very friendly. However – I did not know that I would have to pay more for an automatic. Nothing in my reservation ever said that.

I have rented a car and prepaid all taxes and service fees before travelling to Ireland with a fully paid and non refundable reservation number from Kayak. My husband was the driver of this vehicle and presented to the airport for pick up on August 19, 2023. He travels extensively for work and has a credit card that covers Collision Damages Waiver and Theft Protection. He explained this clearly to the agent Michael, who insisted that he would be required and it was MANDATORY (the words exactly used) to purchase these. He upsold him the Supercover insurance and told my husband that this is mandatory. I examined the contract when he returned and told me the nature of this conversation. Having lived and studied in Ireland myself for 5 years, I did my due diligence and inquired from other car rental agencies and examined the legislation within Ireland to determine the validity of these claims. My clear understanding is that Third Party Liability insurance is a legal requirement in the prepaid price of all car rentals in Ireland, protecting from property damage, injury and death. Fire insurance is also included in this prepaid price. If the CDW and TP is declined or that written proof is required and the customer declines this, a credit card authorization of a larger amount can be applied to the rental. These options were not presented and in fact, miscommunicated at the time of rental by your agent Michael. This should be investigated and the insurance reimbursed, or at the very least the supercollision insurance that was in fact, not required.

Pickup and drop off were dreadful. Not open at published business hours. Car not available at time requested.

Very friendly service and extremely easy processing

It was a great experience with Enterprise rent a car in Dublin Airport Ireland. Easy pickup and drop off. Malik was especially helpful. He told us where to go and the best way to get to departure. Overall the experience was excellent! We highly recommend it!

Car was not ready for rental, it had failing battery on the key fob, tire kept losing air throughout the trip and the GPS was inaccurate one out of four times.

Friendly service

When I rented the car they said they checked it over and everything is ok. I asked about a couple of dents and they said don't worry about those because we aren't too picky here in Ireland. I said take a picture anyways. When I returned the car the female manager wanted to charge me for those same dents but I don't her about the picture. She looked it up and said don't worry. She then looked at the tires and found a slight bump on one of the tires but I couldn't see it. She said rub my finger on it and I felt a little bump. I didn't see it then or when I rented the car so I must have been driving on a bad tire throughout the trip. They just withdrew 271.73 Euros from my credit card. I have used Enterprise before but it looks like Alamo isn't as good. Everyone in Ireland was very nice and honest except this night woman manager at Dublin Airport.

Good customer service. Emmett on drop-off was very helpful

The counter rep with whom we dealt with when we picked up the car, Grace, was very competent but friendly and helpful as well. The rep who went over the car with us was equally competent and friendly. Lastly, the rep we dealt with when we turned in the car, Dan, was also friendly and helpful. Your staff at Dublin were excellent and you should be proud of them.

Absolutely terrible. First they give you a nice price online. Once you get here the price goes up dramatically (more than 5 times in our case). Don't book here!

I was very unhappy with been forced to pay 420 euro for car insurance. In the past I always opted to provide a deposit on my credit card. On this occasion I was told it was illegal to rent a car without paying the insurance. I even showed that my car insurance provider covers me for car rental up to 100000 dollars but the guy at the desk refused to accept. I though the whole process was very shady. Iv rented cars for up to ten years before covid and this experience I won't forget in a hurry.

Lack of info about drop off, bit confusing.