Heaven at Hard Rock Hotel Riviera Maya - Adults Only
5-star Hotel with Private beach
Km. 72 Carretera Cancun-Tulum, 77710 Puerto Aventuras, Quintana Roo
+52 984 875 1130based on 243 reviews
per night
About Heaven at Hard Rock Hotel Riviera Maya - Adults Only, Puerto Aventuras
Heaven at Hard Rock Hotel Riviera Maya - Adults Only photos
Rooms
Hotel Amenities & Facilities
- Private beach
- Adults only
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key card access
- 24-hour front desk
- Safety deposit box
- Bottle of water
Things to do
- Gift shop
- Bicycle hire
- Game room
- Golf
- Cycling
- Scuba diving
- Diving
- Evening entertainment
- Beauty salon
- Water park
- Pool table
- Night club
- Basketball court
Accessibility and suitability
- Entire unit located on ground floor
- Hypoallergenic
- Hypoallergenic pillow
- Non-feather pillow
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Disabled access
- Adults only
- Lift
- Accessible by lift
- Upper floors accessible by lift
- Upper floors accessible by stairs
Basics
- Wi-Fi available in all areas
- Internet
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Pool with a view
- Spa and wellness centre
- Saltwater pool
- Massage
- Pool bar
- Sauna
General
- Garden view
- Interconnected room(s) available
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Soundproofing
- Telephone
Dining
- Fruits
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Dining table
Outdoor
- Outdoor dining area
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Kitchen
- Kitchen
- Dishwasher
- Tea/coffee maker
- Coffee machine
- Dining area
Media and entertainment
- Flat-screen TV
- Gaming console
- Cable or satellite TV
- TV
- Smartphone dock
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Valet parking
Bedroom
- Socket near the bed
- Alarm clock
- Cleaning products
- Wardrobe or closet
Family friendly
- Babysitting or child care
- Cribs available
- Complimentary breakfast
- Playground
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Reviews
Pros +
- Very nice rooms and staff. (in 1 review)
- "Eduardo ,the bar tender, prepares amazing cocktails." (in 3 reviews)
- "Well kept, outstanding service and great restaurants" (in 9 reviews)
Cons -
- "However the rooms and fixtures showed heavy wear and many things just looked ""tired""." (in 2 reviews)
- The room we did get was not properly cleaned. (in 3 reviews)
- Some of the bar staff I found quite rude! (in 1 review)
Heaven at Hard Rock Hotel Riviera Maya - Adults Only room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How far is Heaven at Hard Rock Hotel Riviera Maya - Adults Only from Cozumel?
The drive from Cozumel to Heaven at Hard Rock Hotel Riviera Maya - Adults Only will take you about 54min depending on traffic, with a distance of 29.1 km. Hotels located in more populated areas may see vastly more traffic which will add to your travel time.
What is the best way to get to Heaven at Hard Rock Hotel Riviera Maya - Adults Only from Cozumel?
If you’re looking for a simple travel option from Cozumel to Heaven at Hard Rock Hotel Riviera Maya - Adults Only, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.
Is Heaven at Hard Rock Hotel Riviera Maya - Adults Only pet-friendly?
Pets are allowed at Heaven at Hard Rock Hotel Riviera Maya - Adults Only.
Are there food options at Heaven at Hard Rock Hotel Riviera Maya - Adults Only?
There is a restaurant at Heaven at Hard Rock Hotel Riviera Maya - Adults Only that can be used by visitors of the hotel. You can sit down or order food to take away. Call the front desk at +52 984 875 1130 for kitchen hours. One of the easiest dining options for Puerto Aventuras guests staying in Heaven at Hard Rock Hotel Riviera Maya - Adults Only is to order room service, which is available to all hotel guests.
Does Heaven at Hard Rock Hotel Riviera Maya - Adults Only have a pool?
Yes. Many momondo users travelling to Puerto Aventuras specifically look for hotels with a pool. Heaven at Hard Rock Hotel Riviera Maya - Adults Only may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.
What is the phone number for Heaven at Hard Rock Hotel Riviera Maya - Adults Only?
If you have questions about Heaven at Hard Rock Hotel Riviera Maya - Adults Only or your reservation, please call the front desk directly at +52 984 875 1130.
Does Heaven at Hard Rock Hotel Riviera Maya - Adults Only have Wi-Fi available?
Yes, Heaven at Hard Rock Hotel Riviera Maya - Adults Only has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Heaven at Hard Rock Hotel Riviera Maya - Adults Only?
Heaven at Hard Rock Hotel Riviera Maya - Adults Only does have a gym on site that is available to hotel guests. Some hotel gyms may not have 24-hour access, so it is best to ask a front desk clerk for fitness centre hours.
What time is check-out for Heaven at Hard Rock Hotel Riviera Maya - Adults Only?
Heaven at Hard Rock Hotel Riviera Maya - Adults Only check-out time is 12:00. Late check-out may be available upon request at the reception desk.
How much is a room at Heaven at Hard Rock Hotel Riviera Maya - Adults Only?
The average price for a night at Heaven at Hard Rock Hotel Riviera Maya - Adults Only found recently is $804 and can go as low as $603/night. Please note that rates may be impacted by travel dates, room type, and availability. To see current deals, enter your dates in the form above.
Is there laundry service in Heaven at Hard Rock Hotel Riviera Maya - Adults Only?
Yes, laundry services are accessible for guests staying at Heaven at Hard Rock Hotel Riviera Maya - Adults Only, Puerto Aventuras. Need to straighten out your clothes? The accommodation features an ironing board and an iron.
How many operators does momondo search for hotels in Puerto Aventuras?
There are 410 operators available for hotels in Puerto Aventuras as of April 2025.
When did momondo last update prices for hotels in Puerto Aventuras?
Prices for hotels in Puerto Aventuras are updated daily.
Places of interest near Heaven at Hard Rock Hotel Riviera Maya - Adults Only
Attractions in Puerto Aventuras, Mexico curated by momondo
Heaven at Hard Rock Hotel Riviera Maya - Adults Only location: Km. 72 Carretera Cancun-Tulum, 77710 Puerto Aventuras, Quintana Roo