Mercure Charlestown
4-star Hotel with Outdoor pool
109 Madison Drive, Charlestown, NSW 2290
+61 249 438 899based on 1,563 reviews
per night
About Mercure Charlestown, Charlestown
Mercure Charlestown photos
Rooms
Hotel Amenities & Facilities
- Outdoor pool
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Dining
- Wine glasses
- Electric kettle
- Minibar
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Dining table
General
- Family rooms
- Seating area
- Garden view
- Slippers
- Interconnected room(s) available
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Storage available
Bathroom
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Services and conveniences
- Conference rooms
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- 24-hour front desk
Accessibility and suitability
- Entire unit located on ground floor
- No smoking
- Non-feather pillow
- Upper floors accessible by stairs
- Designated smoking area
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Socket near the bed
- Sofa bed
- Cleaning products
- Wardrobe or closet
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
Parking and transportation
- Airport shuttle
- Free parking
- Private parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Outdoor
- Terrace/Patio
- Balcony
- Garden
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Pool
- Outdoor pool
Reviews
Pros +
- "Comfy beds, parking outside rooms!" (in 41 reviews)
- Great staff Easy access Overall excellent. (in 17 reviews)
- "The comfy king bed, helpful staff, the bath." (in 16 reviews)
Cons -
- Bed was uncomfortable. (in 3 reviews)
- Not like other Mercure hotels we previously stated (in 4 reviews)
- "This complex is quite outdated, the pool area was extremely uninviting." (in 16 reviews)
Mercure Charlestown room booking info
Check in/Check out
Check in anytime after 14:00, check out anytime before 10:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How does Mercure Charlestown compare to other 4-star hotels in Charlestown?
Mercure Charlestown is $11 cheaper than the average 4 star hotel in Charlestown. You can usually find a nightly rate of $177 when staying at Mercure Charlestown.
How far is Mercure Charlestown from Newcastle Williamtown?
If you're looking to go directly from Newcastle Williamtown to Mercure Charlestown, expect a 39min drive as they are around 21.5 km apart.
What is the best way to get to Mercure Charlestown from Newcastle Williamtown?
With parking available at Mercure Charlestown, you could always hire a car for as low as $78/day and park it at the hotel. This would give you freedom while visiting Charlestown. Another more common option is to just take a taxi or rideshare service from the airport to Mercure Charlestown. The nearest airport to the hotel is Newcastle Williamtown.
Are there food options at Mercure Charlestown?
Yes, Mercure Charlestown does have a restaurant where you can sit down to eat or order something to take away. There are also many other quality food options in Charlestown for those looking for something different. Guests staying at Mercure Charlestown are welcomed by hotel staff to order room service directly from the kitchen to their room.
Does Mercure Charlestown have a pool?
Yes, Mercure Charlestown has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.
What is the phone number for Mercure Charlestown?
For assistance from an employee at Mercure Charlestown please call +61 249 438 899.
Does Mercure Charlestown have Wi-Fi available?
Yes, Mercure Charlestown has Wi-Fi available to hotel guests.
What time is check-out for Mercure Charlestown?
You can plan to arrive after 14:00 for checking in. Check-out time is 10:00. We advise notifying the front desk of any requests as early as possible.
How much is a room at Mercure Charlestown?
Depending on the room type you prefer and your travel dates, the cost will differ. Average price per night at Mercure Charlestown, Charlestown is $202, but you may find great deals as low as $157. You can find rates for your trip in the form above.
Is there laundry service in Mercure Charlestown?
Yes, there is. Reach out to Mercure Charlestown, Charlestown for more details on all available laundry services. Irons and ironing boards are included as featured amenities.
How many operators does momondo search for hotels in Charlestown?
There are 13 operators available for hotels in Charlestown as of April 2025.
When did momondo last update prices for hotels in Charlestown?
Prices for hotels in Charlestown refresh daily.