Audi car hires in Denver

The guy at the counter at DEN was amazing. Great service, very helpful and good jokes!!

Everything was super smooth and worth every penny. Crystal and Josh were both especially helpful and super quick with my pickup process. I unfortunately didn’t get the mama name when I dropped off be the drop off process was also super quick and efficient! 10 out of 10. Will definitely rent from Alamo again!

Staff was professional, helpful, and friendly. Pricing was reasonable. Best experience I’ve ever had with a rental car company.

Why does BMW let you lock your key in the car? It didn’t happen to us .. but

They were wonderful. Really nice cars , quick and friendly. I’ll use them in the future

Prompt at pick up. Anna was very friendly and helpful at drop off.

Our car reservation was 30 miles from the airport. Enterprise wound up canceling our reservation and we had to get a last minute car from Dollar. The price difference was doubled. We made the original reservation weeks ahead of time in good faith. We flew half way across the country and almost had our vacation derailed because of some online miscommunication. Between third party bookings and Enterprise’s horrible customer service I will definitely be making my vacation plans differently next time.

Entered Denver Airport for our pickup and return location and it immediately popped up the variety of car options to reserve. We selected our small SUV and completed our reservation. Upon arrival at the airport following the rental car location we took the shuttle to the Enterprise location at which we were told the reservation want at the airport location and was actually downtown. We then had to spend $60 to Uber downtown to a dirty lot with two cars on site. The agent told us he could see our original reservation was as for the airport location but that it put us at their downtown location as cars were booked out at the other. The car smelled absolutely horrible- like a dirty diaper pale. We had to keep all the windows down to drive it. We returned the car and the manager said he could waive $100 for the odor but nothing else as it was an issue with Kayak’s reservation system and not Enterprise. I won’t rent through Kayak again….

Jenyfer was very helpful. Very professional and made me feel at ease. The van was very clean.

They didn't have cars, wait was over two hours. Gave us a much smler vehicle then we had rented but still charged us for the larger one. Refuse to answer any of our emails about fixing the charge. I will be filing a complaint with the BBB when I get home.

Drop-off location not marked.

Line for pick up was nearly an hour. Drop off was chaos: no attendants at all.

The woman who helped me at the desk was very knowledgeable and friendly. She was fun to work with.

Simple pick up. Clean vehicle. Vehicle was in good shape without concerns. Upgraded to midsize pickup. Everything was great. Friendly staff. Overall great experience!

The pick up was fine. They gave me an old and worn Chevy Tahoe after telling me there were no other options on the lot. When I went outside to find it, it was literally sitting next to a brand new model. I went back and said I preferred the new model and they let me switch, worked out in the end but very annoying.

Staff were generally nice. The car was very dirty at pickup and I never received a receipt at drop off.

No windshield washer fluid, cruise control didn’t work.

The customer service was horrible .. no one wanted to help me I asked two people to help me .. both of them told me they were busy and to go find some one else .. I stood there and waited for 15 min .. when the next shuttle came around .. the lady said I can help who’s next. I immediately said something to her and she said , I was busy at the time is there no one there to help you I said no . Still no one helped me .. eventually some one showed up to help me… i told him what happened he just looked at me. So I said ok im going to just let it go. Then they gave me my car , the Car gas tank wasn’t on full and it smelled like smoke , cigarettes . I pulled up to the exit and I told the employee hey this gas tank isn’t on full and the car smells like smoke . He said I will note it that the car smells like smoke and the gas tank you can bring it back on this . i bring the car back , the clerk tells me to leave the keys in the car shuttle would be over there . I get in the shuttle and I goto board my plane . As I’m boarding I checked my email. And i got my receipt . They CHARGED ME A SMOKING FEE FOR $400! … Messing up my credit card and I’m pretty sure it’s going to mess with my credit score . This place is a nightmare . It’s poorly ran and it looks like they hire any one to work there .. the rate was $35 a day and it def shows why

The staff was excellent! The price, as with all rentals, was excessive.

I had to wait 2.5 hours to get a car despite having a reservation.

Great car, customer service, and driving experience. I loved the Tesla. Thanks!

The people were quick, friendly and helpful.

I hated every moment dealing with National. Upon arrival, the employees at the counter didn’t bother asking us for our reservation information they just turned us and the other clients away. Not only did they sell our reservation, which we had done with more than two months in advance, but they offered no type of solution or assistance to the problem THEY CREATED. Their cavalier responses were “try booking with another company” or “Uber to your destination”. No one in the counter really made an effort to deal with myself or the other clients who were also left screwed over by their poor management and decision making skills. Each and every single one of the employees just dumped the issue to the next until finally they pulled a lame excuse out of their asses as to why they wouldn’t even try to help us. They wanted to hold on to the fact that “it was late at night and they couldn’t do much.” I did take their advice and took my business elsewhere, and the lady at Avis went above and beyond to help me and my group of 17+ get a car to get to our destination. She did not care that it was past 3am and her shift had ended. She did everything she possibly could as a simple customer service associate to help me and my family. Something that EVERY SINGLE ONE of the National employees claimed they could not do because “it wasn’t in their power” I wouldn’t make a reservation with National or it’s affiliates even if my life depended on it. Definitely will tell every single person I know that National is by far the worst company to rent with and the customer service offered at the Denver International Airport location is so poor, that Satan himself would feel offended.

Our flight was delayed and when we got to National to pick up our vehicles (we had 2 different reservations), THEY HAD NONE! It was past 1am and the only thing we were told was "I'm sorry", "there is nothing we can do about it", "go to another rental car place and see if they have anything available". THIS IS UNACCEPTABLE AND UNPROFESSIONAL; CUSTOMERS DEPEND ON THESE RESERVATIONS WHICH ARE DONE MONTHS IN ADVANCE, TRUSTING THAT NATIONAL WILL HONOR THEM. IT WAS A PARTY OF 17 PEOPLE AND WE WERE STRANDED, IN THE COLD, AT 1AM, WITH NOWHERE TO GO AND NO REAL HELP FROM YOU. WE WILL NEVER DO BUSINESS WITH YOU AND WILL NEVER RECOMMEND YOU TO FRIENDS AND FAMILIES. DO BETTER!!!!!