Mercure Serpong Alam Sutera
4-star Hotel, Adults only
Jl Alam Sutera Boulevard Kav23, Tangerang City 15325
+62 212 966 8668based on 828 reviews
per night
About Mercure Serpong Alam Sutera, Tangerang City
Mercure Serpong Alam Sutera photos
Hotel Amenities & Facilities
- Adults only
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- 24-hour front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Dustbins
Accessibility and suitability
- Entire unit wheelchair accessible
- No smoking
- Designated smoking area
- Disabled access
- Roll-in shower
- Adults only
- Lift
- Accessible by lift
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by lift
Dining
- Electric kettle
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
General
- Garden view
- Interconnected room(s) available
- Pool view
- Storage available
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
- City view
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Toilet
- Toilet paper
- Toothbrush
Pool and spa
- Outdoor pool
- Pool with a view
- Spa and wellness centre
- Rooftop pool
- Massage
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Drying rack for clothing
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Bedroom
- Feather pillow
- Socket near the bed
- Cleaning products
- Wardrobe or closet
Outdoor
- Garden
- Terrace/Patio
- Grill
Family friendly
- Cribs available
- Child pool
- Kids meals
Workspace
- Fax/photocopying
- Desk
Things to do
- Bicycle hire
- Cycling
Health and safety
- Daily housekeeping
Fitness
- Fitness centre
Reviews
Pros +
- The reservation team is bit annoying. (in 4 reviews)
- Near with mall n food center. (in 20 reviews)
- The bed was so comfortable. (in 14 reviews)
Cons -
- Staff looked clueless Overall experience was terrible and disappointing as first time guests. (in 3 reviews)
- Maybe it was just the wrong time to check in. (in 1 review)
- "Clean room, sound isolated windows." (in 22 reviews)
Mercure Serpong Alam Sutera room booking info
Check in/Check out
Check in anytime after 14:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How does Mercure Serpong Alam Sutera compare to other 4-star hotels in Tangerang City?
In Tangerang City, 4-star hotels have average nightly rates of $113. Mercure Serpong Alam Sutera is $14 cheaper than the city average at just $100/night.
How far is Mercure Serpong Alam Sutera from Jakarta Soekarno-Hatta Intl?
There are 13.2 km between Jakarta Soekarno-Hatta Intl and Mercure Serpong Alam Sutera. The drive to and from the airport should be about 24min, depending on traffic. Take into account high traffic times, especially near more metropolitan areas.
What is the best way to get to Mercure Serpong Alam Sutera from Jakarta Soekarno-Hatta Intl?
A very popular option for travellers staying at Mercure Serpong Alam Sutera would be to take a taxi or ridesharing service from Jakarta Soekarno-Hatta Intl directly to the hotel.
Are there food options at Mercure Serpong Alam Sutera?
Mercure Serpong Alam Sutera does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Mercure Serpong Alam Sutera at +62 212 966 8668. If you are staying at Mercure Serpong Alam Sutera, you are more than welcome to order food through the hotel’s room service menu.
Does Mercure Serpong Alam Sutera have a pool?
Yes. Many momondo users travelling to Tangerang City specifically look for hotels with a pool. Mercure Serpong Alam Sutera may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.
What is the phone number for Mercure Serpong Alam Sutera?
For questions regarding the hotel or your stay at Mercure Serpong Alam Sutera, call +62 212 966 8668.
Does Mercure Serpong Alam Sutera have Wi-Fi available?
Yes, Mercure Serpong Alam Sutera has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Mercure Serpong Alam Sutera?
Yes, there is a gym available to guests of Mercure Serpong Alam Sutera. For gym hours, it is best to ask the front desk clerk during check-in.
What time is check-out for Mercure Serpong Alam Sutera?
Standard check-out time at Mercure Serpong Alam Sutera is 12:00. Guests can check in after 14:00.
How much is a room at Mercure Serpong Alam Sutera?
Prices may fluctuate based on room type, dates, and availability. You can find great room deals for Mercure Serpong Alam Sutera at the moment between $95 and $110 a night. Enter preferred dates in the form above to see the best-matched deals for you.
Is there laundry service in Mercure Serpong Alam Sutera?
Laundry services are available at Mercure Serpong Alam Sutera. Contact the property reception for additional information.
How many operators does momondo search for hotels in Tangerang City?
The number of operators available for hotels in Tangerang City is 2,505 as of April 2025.
When did momondo last update prices for hotels in Tangerang City?
Prices for hotels in Tangerang City are updated daily.
Places of interest near Mercure Serpong Alam Sutera
Attractions in Tangerang City, Indonesia curated by momondo
Mercure Serpong Alam Sutera location: Jl Alam Sutera Boulevard Kav23, Tangerang City 15325