Iberostar Heritage Grand Mencey
5-star Hotel with Outdoor pool
Calle Doctor Jose Naveiras, 38, 38004 Santa Cruz de Tenerife, Tenerife
+34 922 609 900based on 3,485 reviews
per night
About Iberostar Heritage Grand Mencey, Santa Cruz de Tenerife
Iberostar Heritage Grand Mencey photos
Property safety measures
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Rooms
Hotel Amenities & Facilities
- Outdoor pool
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Bottle of water
- Private check-in/check-out
- 24-hour front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
General
- Seating area
- Garden view
- Hardwood or parquet floors
- Slippers
- Sofa
- Solarium
- Soundproof rooms
- Soundproofing
- Telephone
- City view
- Storage available
Dining
- Minibar
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
Pool and spa
- Spa and wellness centre
- Massage
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Outdoor pool
- Sauna
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Open-air bath
- Bathrobe
- Private bathroom
Accessibility and suitability
- Disabled access
- Lift
- Accessible by lift
- No smoking
- Designated smoking area
Outdoor
- Terrace/Patio
- Balcony
- Outdoor furniture
- Garden
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Things to do
- Hot spring bath
- Bicycle hire
- Casino
Parking and transportation
- EV charging station
- Parking
Bedroom
- Socket near the bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Fitness
- Aerobics
- Fitness centre
Health and safety
- Daily housekeeping
Family friendly
- Cribs available
Reviews
Pros +
- Hotel classically beautiful in the colonial style. (in 8 reviews)
- "Beautiful hotel, beautiful garden!" (in 17 reviews)
- Amazing pool and gardens. (in 89 reviews)
Cons -
- Not the standards of a 5 star hotel. (in 15 reviews)
- Pool sun beds not available (in 7 reviews)
- You have to pay extra for the spa - 18 euro's for 2 hrs. (in 7 reviews)
Iberostar Heritage Grand Mencey room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 11:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How does Iberostar Heritage Grand Mencey compare to other 5-star hotels in Santa Cruz de Tenerife?
On average, Iberostar Heritage Grand Mencey is less than the Santa Cruz de Tenerife average rate for 5-star hotels. The nightly rate at Iberostar Heritage Grand Mencey is typically $207, whereas the nightly rate in Santa Cruz de Tenerife is $48 more.
How far is Iberostar Heritage Grand Mencey from Santa Cruz de Tenerife Tenerife-Norte?
The drive from Santa Cruz de Tenerife Tenerife-Norte to Iberostar Heritage Grand Mencey will take you about 16min depending on traffic, with a distance of 8.7 km. Hotels located in more populated areas may see vastly more traffic which will add to your travel time.
What is the best way to get to Iberostar Heritage Grand Mencey from Santa Cruz de Tenerife Tenerife-Norte?
A very popular option for travellers staying at Iberostar Heritage Grand Mencey would be to take a taxi or ridesharing service from Santa Cruz de Tenerife Tenerife-Norte directly to the hotel.
Are there food options at Iberostar Heritage Grand Mencey?
Yes, Iberostar Heritage Grand Mencey does have a restaurant where you can sit down to eat or order something to take away. There are also many other quality food options in Santa Cruz de Tenerife for those looking for something different. Guests staying at Iberostar Heritage Grand Mencey are welcomed by hotel staff to order room service directly from the kitchen to their room.
Does Iberostar Heritage Grand Mencey have a pool?
Yes. Many momondo users travelling to Santa Cruz de Tenerife specifically look for hotels with a pool. Iberostar Heritage Grand Mencey may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.
What is the phone number for Iberostar Heritage Grand Mencey?
For assistance from an employee at Iberostar Heritage Grand Mencey please call +34 922 609 900.
Does Iberostar Heritage Grand Mencey have Wi-Fi available?
Yes, Iberostar Heritage Grand Mencey has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Iberostar Heritage Grand Mencey?
Iberostar Heritage Grand Mencey has a fitness centre available for guests who would like to use it throughout their stay.
What time is check-out for Iberostar Heritage Grand Mencey?
The required check-out time is 11:00. Please plan accordingly before your departure to avoid any penalties or fees.
How much is a room at Iberostar Heritage Grand Mencey?
Prices may fluctuate based on room type, dates, and availability. You can find great room deals for Iberostar Heritage Grand Mencey at the moment between $187 and $245 a night. Enter preferred dates in the form above to see the best-matched deals for you.
Is there laundry service in Iberostar Heritage Grand Mencey?
Yes, you can do your laundry at Iberostar Heritage Grand Mencey.
How many operators does momondo search for hotels in Santa Cruz de Tenerife?
The number of operators available for hotels in Santa Cruz de Tenerife is 1,121 as of April 2025.
When did momondo last update prices for hotels in Santa Cruz de Tenerife?
Prices for hotels in Santa Cruz de Tenerife are updated daily.
Places of interest near Iberostar Heritage Grand Mencey
Attractions in Santa Cruz de Tenerife, Spain curated by momondo
Iberostar Heritage Grand Mencey location: Calle Doctor Jose Naveiras, 38, 38004 Santa Cruz de Tenerife, Tenerife