JEN Hong Kong by Shangri-La

4-star Hotel with Outdoor pool

4 stars
8.4
Very good
based on 1804 reviews
1,804 verified ratings
508 Queen's Road West, Hong Kong
508 Queen's Road West, Hong Kong
+852 2974 1234
Sun 8/11
-
Mon 9/11
2 guests, 1 room
Deals from
$108
/Cheapest rate per night
Room type
Provider
Nightly total
King room
$108
Superior room
$121
Queen room
$223
45 more JEN Hong Kong by Shangri-La deals
45 more JEN Hong Kong by Shangri-La deals
Bedroom
Bedroom
Gym
Restaurant
Gym
Outdoor view
Bedroom
Other
Bedroom
Other
Pool
Bathroom
Other
Other
Bedroom
Other
Other
Restaurant
Bar
Conference room
Other
Bedroom
Other
Other
Conference room
Restaurant
Bedroom
Pool
Bedroom
Restaurant
Conference room
Other
Pool
Bedroom
Other
Other
Other
Bedroom
Business centre
Other
Other
Bedroom
Other
Conference room
Building
Room amenity
Bathroom
Other
About
Rooms
Amenities
Reviews
Location

About JEN Hong Kong by Shangri-La, Hong Kong

Cleanliness
8.7
Comfort
8.6
Location
9.0
Services
8.2
Staff
9.1
Value for money
8.2
Commanding views of Victoria Harbour, JEN Hong Kong by Shangri-La provides a swimming pool and free Wi-Fi. It also offers private parking on site and is a 10-minute drive from Victoria Harbour. A wide range of personalised services are available for guests of JEN Hong Kong by Shangri-La, like 24-hour security, a concierge and an express check-in and check-out feature. Welcoming and professional staff are available 24 hours a day. An executive floor, a free shuttle service and a currency exchange are also on offer at the hotel. The hotel has 102 rooms, all of which are equipped with a refrigerator, a flat-screen TV and cable/satellite channels. Each has a bathroom that offers slippers and a hair dryer. Unwind with a coffee or enjoy an appetising lunch or dinner at JEN Hong Kong by Shangri-La's in-house café. In the evening, guests are welcome to enjoy a drink in the comfortable lounge bar. The hotel is within a short walk of The University of Hong Kong, St. Paul's College and Lo Pan Temple. Tsing Yi is an easy car ride away.

Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

JEN Hong Kong by Shangri-La room price & deals

Sun 8/11
-
Mon 9/11
Queen room
bed type unknown
$223
nightly with fees
Deluxe room
bed type unknown
$247
nightly with fees
bed type unknown
$428
nightly with fees
Superior room
bed type unknown
$121
nightly with fees
bed type unknown
$174
nightly with fees
bed type unknown
$179
nightly with fees
Standard Room
bed type unknown
$275
nightly with fees
bed type unknown
$327
nightly with fees
King room
bed type unknown
$108
nightly with fees
bed type unknown
$213
nightly with fees
bed type unknown
$218
nightly with fees
Double room
1 king bed
$414
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Hotel Amenities & Facilities

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Coffee shop
  • Business centre
  • Flat-screen TV

Services and conveniences

  • Business centre
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • 24-hour front desk
  • Conference rooms
  • Wedding services
  • Safety deposit box
  • Flexible event space

Basics

  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Pyjamas
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Dustbins
  • Conditioner

General

  • Executive lounge access
  • Family rooms
  • Hardwood or parquet floors
  • Interconnected room(s) available
  • Mountain view
  • Newspapers
  • Storage available
  • Sea view
  • Slippers
  • Sofa
  • Telephone
  • City view

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Rain showers
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Accessibility and suitability

  • Multi-lingual staff
  • No smoking
  • Disabled access
  • Lift
  • Accessible by lift
  • Toilet with grab rails
  • Upper floors accessible by lift

Dining

  • Electric kettle
  • Restaurant
  • Bar/Lounge
  • Coffee shop
  • Mini-fridge
  • Refrigerator
  • Coffee machine

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit
  • Safe

Pool

  • Infinity pool
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Rooftop pool

Parking and transportation

  • Chauffeur
  • Parking
  • Private parking
  • Airport shuttle

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV

Laundry

  • Laundry service
  • Iron and ironing board
  • Tumble dryer
  • Washing machine

Bedroom

  • Socket near the bed
  • Sofa bed
  • Cleaning products
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Family friendly

  • Babysitting or child care
  • Cribs available

Fitness

  • Fitness centre

JEN Hong Kong by Shangri-La Reviews

8.4
Very Good1,804 verified ratings
Pros +
  • "Nice hotel, friendly and accommodating staff Easy access to city and also to airport" (in 7 reviews)
  • Super comfortable bed and well-appointed room. (in 35 reviews)
  • The staff is really nice! (in 123 reviews)
Cons -
  • A little bit outdated bathroom. (in 12 reviews)
  • They provide paid airport shuttle to hotel (in 8 reviews)

JEN Hong Kong by Shangri-La room booking info

Value for money

8.2

Location rating

9.0

Distance to city centre

5.8 km

Nearest airport

Hong Kong Intl

Distance to airport

22.4 km

Check in/Check out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Frequently asked questions

  • How does JEN Hong Kong by Shangri-La compare to other 4-star hotels in Hong Kong?

    4-star hotels in Hong Kong typically cost $360/night, but JEN Hong Kong by Shangri-La is typically available for $240/night, and is rated equally to its competitors.

  • How far is JEN Hong Kong by Shangri-La from Hong Kong Intl?

    JEN Hong Kong by Shangri-La is 22.4 km away from Hong Kong Intl. You can typically expect your drive time from JEN Hong Kong by Shangri-La to Hong Kong Intl to be 41 mins. It might be worth looking up traffic trends near your hotel if you are worried about saving time.

  • What is the best way to get to JEN Hong Kong by Shangri-La from Hong Kong Intl?

    JEN Hong Kong by Shangri-La has parking available on site for customers of the hotel. With that in mind, the most efficient way not only to get from Hong Kong Intl to the hotel, but also to get around Hong Kong during your stay may be to hire a car. Car hire in JEN Hong Kong by Shangri-La are on average $60/day. A very popular option for travellers staying at JEN Hong Kong by Shangri-La would be to take a taxi or ridesharing service from Hong Kong Intl directly to the hotel.

  • Are there food options at JEN Hong Kong by Shangri-La?

    Yes, JEN Hong Kong by Shangri-La does have a restaurant where you can sit down to eat or order something to take away. There are also many other quality food options in Hong Kong for those looking for something different. If you are staying at JEN Hong Kong by Shangri-La, you are more than welcome to order food through the hotel’s room service menu.

  • Does JEN Hong Kong by Shangri-La have a pool?

    JEN Hong Kong by Shangri-La does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.

  • How close is JEN Hong Kong by Shangri-La to Hong Kong city centre?

    The city centre nearest to JEN Hong Kong by Shangri-La is Hong Kong, which is 5.8 km away from the hotel’s front door. There, you can find Mid-levels Escalators, which is a popular sight in the area.

  • What is the phone number for JEN Hong Kong by Shangri-La?

    For assistance from an employee at JEN Hong Kong by Shangri-La please call +852 2974 1234.

  • Does JEN Hong Kong by Shangri-La have Wi-Fi available?

    Yes, JEN Hong Kong by Shangri-La has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre available to guests at JEN Hong Kong by Shangri-La?

    JEN Hong Kong by Shangri-La has a fitness centre available for guests who would like to use it throughout their stay.

  • What time is check-out for JEN Hong Kong by Shangri-La?

    Standard check-out time at JEN Hong Kong by Shangri-La is 12:00. Guests can check in after 15:00.

  • How much is a room at JEN Hong Kong by Shangri-La?

    $377/night is a good average price right now, and some users have even reported deals that start from only $190/night. However, prices can change based on the time of year you’re booking, the type of room you prefer, etc. Fill in the form above to get deals for your trip.

  • Is there laundry service in JEN Hong Kong by Shangri-La?

    The accommodation features laundry services for all guests. Guests can also take advantage of irons and ironing boards at the property either in the room or at the laundry facility.

  • What is the distance from JEN Hong Kong by Shangri-La, Hong Kong to Mid-levels Escalators?

    2.1 km is the distance between JEN Hong Kong by Shangri-La and Mid-levels Escalators.

  • How many operators does momondo search for hotels in Hong Kong?

    As of November 2026, there are 1,608 operators available to choose from for hotels in Hong Kong.

  • When did momondo last update prices for hotels in Hong Kong?

    Prices for hotels in Hong Kong refresh daily.

Places of interest near JEN Hong Kong by Shangri-La

Attractions in Hong Kong, Hong Kong curated by momondo

JEN Hong Kong by Shangri-La location: 508 Queen's Road West, Hong Kong

Top landmarks

International Finance Centre2.3 km
Victoria Harbour2.7 km
Nathan Road4.0 km

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