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JEN Hong Kong by Shangri-La

4-star Hotel with Outdoor pool

4 stars

508 Queen's Road West, Hong Kong

+852 2974 1234
8.4
Very Good

based on 1,649 reviews

$168
Rate

per night

Room type
Provider
Nightly total
Superior room
$168
Queen room
$194
Standard Room
$210
59 more JEN Hong Kong by Shangri-La deals
59 more JEN Hong Kong by Shangri-La deals

About JEN Hong Kong by Shangri-La, Hong Kong

Cleanliness
8.7
Comfort
8.7
Location
9.0
Services
8.3
Staff
9.1
Value for money
8.2
Commanding views of Victoria Harbour, JEN Hong Kong by Shangri-La provides a swimming pool and free Wi-Fi. It also offers private parking on site and is a 10-minute drive from Victoria Harbour. A wide range of personalised services are available for guests of JEN Hong Kong by Shangri-La, like 24-hour security, a concierge and an express check-in and check-out feature. Welcoming and professional staff are available 24 hours a day. An executive floor, a free shuttle service and a currency exchange are also on offer at the hotel. The hotel has 102 rooms, all of which are equipped with a refrigerator, a flat-screen TV and cable/satellite channels. Each has a bathroom that offers slippers and a hair dryer. Unwind with a coffee or enjoy an appetising lunch or dinner at JEN Hong Kong by Shangri-La's in-house café. In the evening, guests are welcome to enjoy a drink in the comfortable lounge bar. The hotel is within a short walk of The University of Hong Kong, St. Paul's College and Lo Pan Temple. Tsing Yi is an easy car ride away.

JEN Hong Kong by Shangri-La photos

Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Rooms

Sat 19/7
Sun 20/7
Queen room
Queen room
No inclusions
bed type unknown
$194
nightly with VAT
Queen room
No inclusions
bed type unknown
$238
nightly with VAT
Queen room
No inclusions
bed type unknown
$311
nightly with VAT
Queen room
No inclusions
bed type unknown
$424
nightly with VAT
Superior room
Superior room
No inclusions
bed type unknown
$168
nightly with VAT
Superior room
No inclusions
bed type unknown
$174
nightly with VAT
Superior room
No inclusions
bed type unknown
$182
nightly with VAT
Superior room
No inclusions
bed type unknown
$183
nightly with VAT
Standard Room
Standard Room
No inclusions
bed type unknown
$210
nightly with VAT
Standard Room
No inclusions
bed type unknown
$244
nightly with VAT
King room
King room
No inclusions
1 king bed
$669
nightly with VAT
Deluxe room
Deluxe room
No inclusions
bed type unknown
$231
nightly with VAT
Deluxe room
No inclusions
bed type unknown
$232
nightly with VAT
Deluxe room
No inclusions
1 double bed
$234
nightly with VAT
Deluxe room
No inclusions
bed type unknown
$240
nightly with VAT
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.

Hotel Amenities & Facilities

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Coffee shop
  • Business centre
  • Flat-screen TV

General

  • Quiet street view
  • Executive lounge access
  • Family rooms
  • Sea view
  • Seating area
  • Hardwood or parquet floors
  • Slippers
  • Interconnected room(s) available
  • Telephone
  • Carpeted
  • Mountain view
  • City view
  • Storage available

Services and conveniences

  • Conference rooms
  • Business centre
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • 24-hour front desk

Basics

  • Free Wi-Fi
  • Internet
  • Towels
  • Fire extinguisher
  • Shampoo
  • Smoke alarms
  • Adapter
  • Body soap
  • Air-conditioned
  • Conditioner

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Toothbrush
  • Private bathroom
  • Walk-in shower

Dining

  • Electric kettle
  • Restaurant
  • Bar/Lounge
  • Refrigerator
  • Coffee machine
  • Coffee shop

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV
  • DVD player

Accessibility and suitability

  • Disabled access
  • Lift
  • No smoking
  • Upper floors accessible by lift

Parking and transportation

  • Parking
  • Airport shuttle
  • Private parking

Laundry

  • Laundry service
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Family friendly

  • Babysitting or child care
  • Cribs available

Pool

  • Outdoor pool
  • Pool with a view

Bedroom

  • Alarm clock

Fitness

  • Fitness centre

Reviews

8.4
Very GoodBased on 1,649 verified guest reviews
Pros +
  • "Nice hotel, friendly and accommodating staff Easy access to city and also to airport" (in 7 reviews)
  • Super comfortable bed and well-appointed room. (in 35 reviews)
  • The staff is really nice! (in 123 reviews)
Cons -
  • A little bit outdated bathroom. (in 12 reviews)
  • They provide paid airport shuttle to hotel (in 8 reviews)

JEN Hong Kong by Shangri-La room booking info

Value for money

8.2

Location rating

9.0

Distance to city centre

5.8 km

Nearest airport

Hong Kong Intl

Distance to airport

22.4 km

Check in/Check out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Frequently asked questions

  • How does JEN Hong Kong by Shangri-La compare to other 4-star hotels in Hong Kong?

    4-star hotels in Hong Kong typically cost $219/night, but JEN Hong Kong by Shangri-La is typically available for $192/night, and is rated equally to its competitors.

  • How far is JEN Hong Kong by Shangri-La from Hong Kong Intl?

    JEN Hong Kong by Shangri-La is 22.4 km away from Hong Kong Intl. You can typically expect your drive time from JEN Hong Kong by Shangri-La to Hong Kong Intl to be 41min. It might be worth looking up traffic trends near your hotel if you are worried about saving time.

  • What is the best way to get to JEN Hong Kong by Shangri-La from Hong Kong Intl?

    A very popular option for travellers staying at JEN Hong Kong by Shangri-La would be to take a taxi or ridesharing service from Hong Kong Intl directly to the hotel.

  • Are there food options at JEN Hong Kong by Shangri-La?

    Yes, JEN Hong Kong by Shangri-La does have a restaurant where you can sit down to eat or order something to take away. There are also many other quality food options in Hong Kong for those looking for something different. If you are staying at JEN Hong Kong by Shangri-La, you are more than welcome to order food through the hotel’s room service menu.

  • Does JEN Hong Kong by Shangri-La have a pool?

    JEN Hong Kong by Shangri-La does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.

  • How close is JEN Hong Kong by Shangri-La to Hong Kong city centre?

    The city centre nearest to JEN Hong Kong by Shangri-La is Hong Kong, which is 5.8 km away from the hotel’s front door. There, you can find Hong Kong Heritage Discovery Centre, which is a popular sight in the area.

  • What is the phone number for JEN Hong Kong by Shangri-La?

    For assistance from an employee at JEN Hong Kong by Shangri-La please call +852 2974 1234.

  • Does JEN Hong Kong by Shangri-La have Wi-Fi available?

    Yes, JEN Hong Kong by Shangri-La has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre available to guests at JEN Hong Kong by Shangri-La?

    JEN Hong Kong by Shangri-La has a fitness centre available for guests who would like to use it throughout their stay.

  • What time is check-out for JEN Hong Kong by Shangri-La?

    Standard check-out time at JEN Hong Kong by Shangri-La is 12:00. Guests can check in after 15:00.

  • How much is a room at JEN Hong Kong by Shangri-La?

    $258/night is a good average price right now, and some users have even reported deals that start from only $169/night. However, prices can change based on the time of year you’re booking, the type of room you prefer, etc. Fill in the form above to get deals for your trip.

  • Is there laundry service in JEN Hong Kong by Shangri-La?

    The accommodation features laundry services for all guests. Guests can also take advantage of irons and ironing boards at the property either in the room or at the laundry facility.

  • What is the distance from JEN Hong Kong by Shangri-La, Hong Kong to Mid-levels Escalators?

    2.1 km is the distance between JEN Hong Kong by Shangri-La and Mid-levels Escalators.

  • How many operators does momondo search for hotels in Hong Kong?

    As of July 2025, there are 1,538 operators available to choose from for hotels in Hong Kong.

  • When did momondo last update prices for hotels in Hong Kong?

    Prices for hotels in Hong Kong refresh daily.

Places of interest near JEN Hong Kong by Shangri-La

Attractions in Hong Kong, Hong Kong curated by momondo

JEN Hong Kong by Shangri-La location: 508 Queen's Road West, Hong Kong

Top landmarks

International Finance Centre2.3 km
Victoria Harbour2.7 km
Nathan Road4.0 km

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