Situated in Gatlinburg, this hotel is within a five-minute walk of Great Smoky Mountains, and a short drive from Pigeon Forge. Those staying at the property also have access to free Wi-Fi and on-site parking. SureStay Plus Hotel by Best Western Gatlinburg has recently undergone refurbishment and features a 24-hour business centre, an express check-in and check-out feature and an outdoor pool. Welcoming and helpful staff are available 24 hours a day. The hotel also provides a lift, a vending machine and laundry facilities. Rooms at SureStay Plus Hotel by Best Western Gatlinburg are well-appointed and include a refrigerator, a flat-screen TV and a private balcony. They all have a desk, an alarm clock and a sofa bed. The area around SureStay Plus Hotel by Best Western Gatlinburg has a variety of restaurants and cafés. Ober Gatlinburg Ski Resort and Gatlinburg Convention Center are also only a quick walk away.