Car Hire in North Hills. Search for Rental Cars on momondo

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North Hills - Raleigh, NC, United States

10 May — 17 May

Driver's age:

26-65Other

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North Hills car hire directory

All major car hire suppliers in North Hills, Raleigh

Hertz

6.4

Okay

68 reviews•1 location

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Overview

Recent reviews

4.0

Mediocre|Feb 2023

The counter has one employee so each contract takes 10 minutes. We stood in line for over an hour. The employee was efficient, but should have had help. There were 4 cars to choose from and we took a semi cleaned one because it's a car I'm considering purchasing in the future and want to see how it drives. The car is mechanically questionable and Hertz needs to stay on top of their fleet servicing. It caused unnecessary anxiety on the trip and even thought I should turn it in early. The car and the long wait left me never wanting to rent from Hertz again. The really bright spot is the airport shuttle driver, he is personable, engaging, kind, high spirits and enjoyed that part of the experience.

4.0

Mediocre|Sept 2022

Booked my rental through Kayak and clearly labeled that I wanted pick up to be at the airport. Through the point of booking, it even asked for my flight information so I though I was good. When I got to the Hertz at the airport though, they said my car was at a different Hertz on the other side of town. So I had to Uber to that Hertz to get my car. Then had to drop off the car at that Hertz and Uber to the airport.

8.0

Very Good|Sept 2022

Customer service

2.0

Poor|July 2022

They didn’t have a car available for my reservation so they gave me a giant cargo van

2.0

Poor|July 2022

Added facility charges that were not on agreed price.

2.0

Poor|July 2022

This was a horrible experience. When reserving this car, I was asked what time I would like to pick up the car. I selected 6:00 pm the night before my work trip, thinking only times ACTUALLY available to pick up cars were shown. Imagine my surprise when I pulled up to Hertz only to find the location closed. I happened upon a Hertz employee leaving in his car and flagged him down. When I asked where after hours pick-up was -- he said they didn't have that service and that they were closed for the day. Oh...really? ME: "But -- I have to pick up a car for my work trip tomorrow" HIM: "Oh well, that's okay. We don't have any cars to rent anyway. Try again tomorrow." ME: ::Watches in the distance as he drives off:: This is ridiculous. I understand there is a car shortage, but if you SEE you have reservations on a day where you run out of cars, the reasonable thing to do is call and alert those people so they can plan accordingly. That's the most basic level of customer service I can imagine. I was able to track down a rental car, thankfully. But I won't use Kayak ever again and I most certainly won't use Hertz -- both have proven unreliable.

1 out of 23

Budget

5.4

Fair

46 reviews•2 locations

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Overview

Recent reviews

2.0

Poor|Sept 2023

It was awful

10.0

Wonderful|Feb 2023

They were very polite and quick

10.0

Wonderful|Feb 2023

The representative at budget was professional and very kind during our interaction. Thank you

2.0

Poor|Feb 2023

I got to the pickup location only to be greeted by an extremely rude employee. I was rudely told we don’t have a car for you even if you have a reservation. Very poor experience to say the very least.

2.0

Poor|Aug 2022

Horrible experience at this location. I realize that this is not representative of Budget as a whole but this location was terrible. I would never go there again and I would highly recommend that everyone else stay away as well.

4.0

Mediocre|July 2022

My car reservation was unfulfilled by Budget despite receiving multiple notifications my car was reserved. I went to pick up my car and they didn’t have a car for me or help me find another car in the area. However, I was able to use a different car rental service and Budget awarded me a 3 day voucher for a free rental . All the Budget staff were friendly and professional.

1 out of 16

Enterprise Rent-A-Car

7.9

Good

17 reviews•5 locations

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Overview

Recent reviews

10.0

Wonderful|Aug 2023

Everything was good, great customer service.

10.0

Wonderful|Aug 2023

It was easy and agent was very nice. I hate that a second driver is so expensive and that they hold money with a debit card

10.0

Wonderful|Mar 2023

Overall experience was very good. However, I asked for rentals at RDU airport, but the rental given to me was off site over 20 minutes away. We had to use Uber to get to and from the rental location.

2.0

Poor|Oct 2022

Car was dirty and wreaked up marijuana. Good shook like it was going to blow off. No other cars available when I attempted to return it. Told I have to drive 40 mins to the next Enterprise. Received a whopping $30 discount

10.0

Wonderful|Sept 2022

Everything was perfect. We were in and out super quick and customer service was phenomenal. I would definitely reserve a vehicle with them again.

1 out of 6

Avis

4.2

Mediocre

29 reviews•2 locations

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Overview

Recent reviews

2.0

Poor|May 2023

My problem was booking through kayak. It was not clear rental location was not at airport. I went to airport location and waited in line to find out I was at wrong location. We waited an hour only to find out the location I needed had already closed for the night. Lady was very helpful at Avis. Archaic computer crashed 3 times and my dot matrix paper printout had to be hand initialed. Wow Avis is it 1989? No thanks kayak.

4.0

Mediocre|Apr 2023

It is a sad state of affairs that I EXPECT that going to the RDU Avis location means that I will have to endure people who are angry, disinterested in making my day better or at least how well, and people who BRAG about being mean to customers because they can get away with it. On several occasions, the tone has been one of apathy, anger, job hatred, people hatred, and overall angst and woe, and I’m SICK and TIRED of no one forcing the people who are hired that location to suck it up and be kind or find another source of income. They argue, yell at, or demean and belittle customers REGULARLY, and this is the THIRD time in a row that the most extreme curse words have been used by either a customer or an agent there because of an argument. That’s insane, but they are never friendly. THE ONLY PROFESSIONAL AND COURTEOUS PEOPLE ARE THE SHUTTLE DRIVERS, and that’s sad. They are the saving Grace for this location, but they deserve better continuity of kindness once their role is done. Just yesterday when I dropped off the vehicle, the cold agent who approached me said very aggressively, “LEAVE THE KEYS IN THE CAR” I asked, “Do you have to start with that and not a ‘Good Morning’ or a ‘Hello’?” He replied “I’m not the kind of person to be saying no hello” I have asked these people where they think the money comes from in a CUSTOMER SERVICE business. They actually said, “Oh they’ll find a way to pay us either way”. Does it need to made any more obvious that the RDU Avis location’s workers need retraining or need to be replaced with people who actually don’t hate the job? I’m fed up and wish that there were more convenient options that fit my company discount. The Crabtree location is too inconvenient to drop off when my trip is over, and catching a ride in a ride share to and from defeats the purpose.

8.0

Very Good|Aug 2022

Pickup took way too long. They needed more people, but I guess that's an issue everywhere now. The building was too hot since it was packed with people waiting. The car we got had an issue. It was impossible to get anyone on the phone. I tried the local number, no answer. I tried corporate number, can't get passed the automated system. We wound up driving back. The exchange went very smoothly and the man who helped us (wish I got his name) was very nice. It sure would be nice if there was a hard copy of the manual. Those of us that haven't had a new car in many years don't always know what words to use to 'search' for info on the screen. The return went very quick and smoothly.

2.0

Poor|Aug 2022

1.) The vehicle was very dirty. It had not been cleaned, vacuumed or anything. There were cigarette ashes all over and a cigarette butt on the driver's floor mat. Soda was spilled in the rear cargo area, etc. etc. 2.) There was only 1 employee working at the time of pick-up, so he could not inspect the vehicle with us. I had to take pictures and finally went back inside and insisted that he come outside, which he did. (I do not remember his name, but he was very good. In fact, he was the only good experience we had with this rental.) 3.) Florida license plates expired in June (06/22), I suffer from severe anxiety and had to drive an illegal vehicle on what was supposed to be a relaxing vacation. 4.) Vehicle needs front and rear brake pads and rotors. It nearly vibrated us out of the van when applying the brakes going down the mountain. I was actually afraid it was not going to stop a couple of times. 5.) This was my first rental with Avis and it was not a good one. 6.) I called Customer Service about the dirtiness and the expired tags, before I knew the brakes were shot. The customer Service representative agreed to refund me $100 from the Total. This refund has not yet hit my credit card account. 7.) In summary, I paid $404 to rent a dirty minivan with bad brakes that was illegal to drive on NC roads with expired tags. I fulfilled my contractual obligations, but Avis did not.

2.0

Poor|July 2022

nothing The Avis rep from the location I reserved a car at 3 weeks prior called me at 6:05 pm the night before I was to pick up my car to tell em the location "had no cars". She said I would have to modify my reservation to pick up at another location. I tried the number she gave me and when i selected Modify Reservation from the menu I got an error message and then the call disconnected. I did this 3 times and then tried to call the original rep back and got no answer. Extremely frustrated, I called the customer service number back and chose make a reservation in hopes to speak to a human being. The agent and supervisor i spoke to connected me to a customer service rep named Juan in California who modified my reservation but couldn't 100% confirm a car was available because the location was already closed for the night. This meant I would be flying in to Raleigh North Carolina needing a car to complete the last 2 hours of my trip to another town without even knowing that I had a car available. I wound up canceling my reservation and my girlfriend had to take a day off work and change her schedule around so that she could come and pick me up and know that I was not stuck at the airport 2 hours away. Avis has incredibly poor customer service. It is unbelievable that a reservation can be made for a car and every single attempt to make sure that a car is available for a person is not made. Wiith multiple locations in a city, that agency should have done whatever it took to get a car to the location my reservation was scheduled. This experience was just awful.

2.0

Poor|June 2022

One hour and ten min wait time to pick up the car.

1 out of 10

Driving with a car hire in North Hills - FAQs

Learn everything there is to know about hiring a car in North Hills so you can be properly prepared for your next trip

What is the best rental car company in North Hills?

The best car rental company in North Hills is Enterprise Rent-A-Car, which has a rating of 5.0/10 from 3 momondo users.

When did momondo last update prices for cars in North Hills?

Prices for cars in North Hills refresh daily.

How many operators does momondo search for cars in North Hills?

The number of operators available for cars in North Hills is 11 as of May 2024.

How old do you have to be to hire a car in North Hills?

The minimum age for drivers varies by country, including North Hills. In many EU countries drivers must be 18 years old. As a rule, you’ll need to be 21 to hire a car abroad, and a young driver surcharge may be applied if you are under 25. We recommend reading through the policy of your chosen hire company before booking.

What documentation or ID do you need to hire a car in North Hills?

To hire a car in North Hills, all drivers must have a valid full driving license. If the license is written in a language other than the language of the country of hire, an International Driving Permit may be required to avoid the risk of potential fines. If you're hiring a car abroad, you may also need to provide proof of return travel and accommodation information during your stay. We recommend that you verify with the specific hire company you're booking with.

Why use momondo?

Why should I use momondo to book a car hire in North Hills?

You should book a car hire in North Hills using momondo because it is quick, free and easy to use and could save you money. momondo does the hard work of finding the car hire prices and policies, all you need to do is compare and choose what works best for your trip.

How does momondo help me find the best car hire deal in North Hills?

Filtering is how momondo helps you find a great car hire in North Hills. Narrow your search using price and map features as well as filtering by fuel or mileage policies amongst many other filters available.

Does momondo show car hire deals in North Hills with free cancellation?

Yes momondo does have a filter to only highlight car hire deals which offer free cancellation. This filter is available for all car hire searches on momondo including those for cars in North Hills.