here is not with the existence of a deposit, but with the fact that the rental company demanded an unreasonably high deposit that was never disclosed transparently during the booking process. The estimated deposit mentioned in the terms and conditions (USD 350) was not what I was asked to pay upon arrival. The actual deposit was far higher, making it impossible for me to proceed with the rental. Since the service I paid for was not provided, this situation falls under “service not rendered,” and I should not be charged for it. As you indicated that this booking is serviced by Expedia, I kindly request that you: Escalate this case directly to Expedia on my behalf. Provide me with written confirmation that my dispute and refund request have been forwarded for resolution. Please understand that I am not disputing the policy itself, but the fact that I did not receive the service I paid for due to misleading or incomplete disclosure of the required deposit. I trust you will assist me in ensuring that my case is handled fairly and promptly. Thank you, Abdullah Alresheid