Toyota car hires in Bangkok

They cancelled my reservation at last minute notice. Very upsetting.

They refused to provide the car I rented and stole my money.

I have a MAJOR COMPLAINT. I booked a car through Kayak. I was given an INCORRECT PICKUP ADDRESS on both the website AND in a confirmation email. The incorrect address I was given was: St Peters Street Maidstone, ENG, United Kingdom ME16 0SN This is conveniently located near a train station, and that is a major reason I booked. But there is NO EUROPCAR at that address! Instead, upon turning up, and calling Europcar for help, I found out that the real address is: Units 4, 8 Union Park, Maidstone ME15 9XT This is MILES AWAY, and it required a half-hour taxi ride for me to get there. --- Now, there was a separate issue, that I accidentally made my booking for the wrong date! I intended Tue 12 Nov, but accidentally booked Tue 19 Nov. I did not notice this mistake until after I had made the inconvenient, expensive journey from the incorrect address I was given to the correct address. Europcar there were able to help me with a new booking, and I cancelled the old. Notwithstanding the above, I would like to know how you will remedy the problem of the incorrect address shown on Kayak and in confirmation emails, and compensate me for inconvenience that caused.

It was great we rented the car and took the bus from HL to Yesaway pickup it would have been easier if we would have picked up the car from airport. Yrsaway was fantastic and deverything went smooth

Very friendly staff and great car.

A great local business. Excellent customer service.

Pick up and drop off was fast and easy.

Quick and friendly service, but there should be clear instructions given on how to return the car as this location has little to no signage for car return.

First they denied I had reserved a car then refused to rent it to me without a passport, even though I have a valid driver's license.

GREAT !

I paid the booking for Yaris but when pick up the car, i been given an almera. When i checking google review, europcar don meung airport always soing in this way. The condition of that almera is worse. Car alignment and balance is poor which driver cant even drive the car properly. It is like driving a boat. The car is difficult to ride up a small hills or car park ramp, When return back the car, the staff even blamed the scratches is caused by me. Luckily i have taken photos during pick up the car.

Excellent service