Rooms Stay in one of 12 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and Egyptian cotton sheets. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks. Amenities Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. This bed & breakfast also features a communal living room and tour/ticket assistance. Business}, Other Amenities Featured amenities include luggage storage and a library. Motorcycle parking is available onsite. Property Location With a stay at B&B Relais il Casato, you'll be centrally located in Siena, steps from Sant'Agostino Monastery and Fisiocritici Onlus Academy Natural History Museum. This historic bed & breakfast is 0.1 mi (0.1 km) from Orto Botanico dell'Universita di Siena and 2.6 mi (4.2 km) from Pinacoteca Nazionale. Dining Local cuisine breakfasts are available daily from 8:00 AM to 9:30 AM for a fee. Renovations This property will be closed from January 1 2024 to December 31 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change). Mandatory Charges You'll be asked to pay the following charges at the property: A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. A tax is imposed by the city: From 1 November - 29 February, EUR 2.00 per person, per night, up to 4 nights A tax is imposed by the city: From 1 March - 31 October, EUR 2.00 per person, per night, up to 4 nights We have included all charges provided to us by the property. Optional Charges Fee for local cuisine breakfast: approximately EUR 10 per person Nearby parking fee: EUR 25 per day (984 ft away) Pet fee: EUR 5.00 per pet, per night Service animals are exempt from fees Rollaway bed fee: EUR 29.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 11:00 AM Checkin end at 6:30 PM The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available. There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:30 AM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. The host will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property’s breakfast service is available only by reservation and must be requested in advance of arrival. Breakfast is served in guestrooms. This hotel’s reception is open daily from 11 AM to 1 PM, and from 3:30 PM to 7:30 PM. Guests planning to arrive outside these hours must contact this property in advance to arrange check-in. Check-Out Checkout is done at 10:00 AM Pets Pets allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions General instructions No elevators Staff wears personal protective equipment Protective clothing is available to guests Masks are available to guests Gloves are available to guests Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Social distancing measures are in place Contactless check-in is available Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy) Property confirms they are implementing enhanced cleaning measures Gap period enforced between guest stays - 24 hours Bed sheets and towels are washed at a temperature of at least 60°C/140°F Property confirms they are implementing guest safety measures Contactless check-out is available Cashless transactions are available Property follows sanitization practices of COVID-19 Guidelines (CDC)