Nairobi Serena Hotel
5-star Hotel with Outdoor pool
Kenyatta Avenue, Po Box 46302, Nairobi
+254 202 822 000based on 317 reviews
per night
About Nairobi Serena Hotel, Nairobi
Nairobi Serena Hotel photos
Hotel Amenities & Facilities
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
General
- Executive lounge access
- Garden view
- Interconnected room(s) available
- Landmark view
- Lockers
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
- City view
Services and conveniences
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- 24-hour front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Dining
- Wine glasses
- Electric kettle
- Packed lunches
- Fruits
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
- Dining area
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Pool towels
- Spa and wellness centre
- Massage
- Sauna
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
- Drying rack for clothing
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Playground
Accessibility and suitability
- No smoking
- Designated smoking area
- Disabled access
- Lift
- Upper floors accessible by lift
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Bedroom
- Extra-long beds (> 2 metres)
- Socket near the bed
- Cleaning products
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Outdoor
- Garden
- Terrace/Patio
- Balcony
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Gift shop
- Beauty salon
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
Reviews
Pros +
- The rooms has been renovated. (in 1 review)
- The renovated Nairobi Serena is amazing! (in 4 reviews)
- Staff was so friendly but a little bit too much hovering (in 1 review)
Cons -
- It was raining and water was pouring through the roof (in 1 review)
- Aircon did not work properly. (in 1 review)
- The Serena Hotel is like being at home. (in 2 reviews)
Nairobi Serena Hotel room booking info
Check in/Check out
Check in anytime after 12:00, check out anytime before 10:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How does Nairobi Serena Hotel compare to other 5-star hotels in Nairobi?
5-star hotels in Nairobi typically cost $334/night, but Nairobi Serena Hotel is typically available for $325/night, and is rated equally to its competitors.
How far is Nairobi Serena Hotel from Nairobi Wilson?
If there is no traffic, the 3.8 km drive between Nairobi Wilson and Nairobi Serena Hotel should only take about 7min. If your hotel is in a more metropolitan area, you may see the driving time increase due to traffic.
What is the best way to get to Nairobi Serena Hotel from Nairobi Wilson?
If you intend to hire a car to travel from Nairobi Wilson to the hotel, you will have peace of mind knowing that Nairobi Serena Hotel offers parking on site. Car hire in the area typically go for $62/day for a base model hire. Another more common option is to just take a taxi or rideshare service from the airport to Nairobi Serena Hotel. The nearest airport to the hotel is Nairobi Wilson.
Are there food options at Nairobi Serena Hotel?
Yes, Nairobi Serena Hotel does have a restaurant where you can sit down to eat or order something to take away. There are also many other quality food options in Nairobi for those looking for something different. One of the easiest dining options for Nairobi guests staying in Nairobi Serena Hotel is to order room service, which is available to all hotel guests.
Does Nairobi Serena Hotel have a pool?
Nairobi Serena Hotel does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.
What is the phone number for Nairobi Serena Hotel?
For assistance from an employee at Nairobi Serena Hotel please call +254 202 822 000.
Does Nairobi Serena Hotel have Wi-Fi available?
Yes, Nairobi Serena Hotel has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Nairobi Serena Hotel?
There is a hotel gym accessible to guests staying at Nairobi Serena Hotel. Most hotel gyms are not 24-hours, so be sure to ask the front desk for gym hours and availability.
What time is check-out for Nairobi Serena Hotel?
You can plan to arrive after 12:00 for checking in. Check-out time is 10:00. We advise notifying the front desk of any requests as early as possible.
How much is a room at Nairobi Serena Hotel?
Depending on the room type you prefer and your travel dates, the cost will differ. Average price per night at Nairobi Serena Hotel, Nairobi is $392, but you may find great deals as low as $274. You can find rates for your trip in the form above.
Is there laundry service in Nairobi Serena Hotel?
Yes, you can take care of all your laundry needs with the on-premise services at Nairobi Serena Hotel, Nairobi. Need to straighten out your clothes? The accommodation features an ironing board and an iron.
How many operators does momondo search for hotels in Nairobi?
The number of operators available for hotels in Nairobi is 8,436 as of April 2025.
When did momondo last update prices for hotels in Nairobi?
Prices for hotels in Nairobi were last updated today.
Places of interest near Nairobi Serena Hotel
Attractions in Nairobi, Kenya curated by momondo
Nairobi Serena Hotel location: Kenyatta Avenue, Po Box 46302, Nairobi