Shangri-La Kuala Lumpur
5-star Hotel with Outdoor pool
11 Jalan Sultan Ismail, Kuala Lumpur 50250
+60 320 322 388based on 3,744 reviews
per night
About Shangri-La Kuala Lumpur, Kuala Lumpur
Shangri-La Kuala Lumpur photos
Property safety measures
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Rooms
Hotel Amenities & Facilities
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
Services and conveniences
- Car hire
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Shoeshine
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Conference rooms
- Safety deposit box
- Bottle of water
General
- Window
- Executive lounge access
- Garden view
- Interconnected room(s) available
- Pool view
- Storage available
- Quiet street view
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Multi-lingual staff
- Hypoallergenic
- No smoking
- Pets not allowed
- Designated smoking area
- Disabled access
- Roll-in shower
- Lift
- Accessible by lift
- Adapted bath
- Toilet with grab rails
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Plunge pool
- Pool towels
- Spa and wellness centre
- Massage
- Sauna
Dining
- Fruits
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Breakfast in the room
- Dining table
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
- Drying rack for clothing
Bedroom
- Extra-long beds (> 2 metres)
- Feather pillow
- Socket near the bed
- Alarm clock
- Cleaning products
- Wardrobe or closet
Parking and transportation
- Free parking
- Private parking
- Shuttle service (free)
- Airport shuttle
- Valet parking
Kitchen
- Electric kettle
- Kitchen
- Tea/coffee maker
- Coffee machine
- Dining area
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
Health and safety
- Daily housekeeping
- Contactless check-in/check-out
- Guest accommodation is disinfected between stays
- Safe
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Gift shop
- Beauty salon
Outdoor
- Garden
Fitness
- Fitness centre
Reviews
Pros +
- Excellent service and hospitality. (in 147 reviews)
- Perfect room with friendly staff. (in 183 reviews)
- Excellent breakfast and nice pool area (in 53 reviews)
Cons -
- Spa department was also surpricingly ok. (in 8 reviews)
- We booked 2 club rooms. (in 87 reviews)
- Nothing I didn't like (in 26 reviews)
Shangri-La Kuala Lumpur room booking info
Check in/Check out
Check in anytime after 14:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How does Shangri-La Kuala Lumpur compare to other 5-star hotels in Kuala Lumpur?
Shangri-La Kuala Lumpur is $28 cheaper than the average 5 star hotel in Kuala Lumpur. You can usually find a nightly rate of $182 when staying at Shangri-La Kuala Lumpur.
How far is Shangri-La Kuala Lumpur from Kuala Lumpur Subang?
There are 17.0 km between Kuala Lumpur Subang and Shangri-La Kuala Lumpur. The drive to and from the airport should be about 31min, depending on traffic. Take into account high traffic times, especially near more metropolitan areas.
What is the best way to get to Shangri-La Kuala Lumpur from Kuala Lumpur Subang?
Shangri-La Kuala Lumpur has parking available on site for customers of the hotel. With that in mind, the most efficient way not only to get from Kuala Lumpur Subang to the hotel, but also to get around Kuala Lumpur during your stay may be to hire a car. Car hire in Shangri-La Kuala Lumpur are on average $29/day. Another more common option is to just take a taxi or rideshare service from the airport to Shangri-La Kuala Lumpur. The nearest airport to the hotel is Kuala Lumpur Subang.
Are there food options at Shangri-La Kuala Lumpur?
Shangri-La Kuala Lumpur does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Shangri-La Kuala Lumpur at +60 320 322 388. If you are staying at Shangri-La Kuala Lumpur, you are more than welcome to order food through the hotel’s room service menu.
Does Shangri-La Kuala Lumpur have a pool?
Yes, Shangri-La Kuala Lumpur has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.
How close is Shangri-La Kuala Lumpur to Kuala Lumpur city centre?
2.6 km separate the front steps of Shangri-La Kuala Lumpur and the city centre of Kuala Lumpur, where you can keep busy with restaurants, shopping and of course Kuala Lumpur City Gallery, a very popular landmark in Kuala Lumpur.
What is the phone number for Shangri-La Kuala Lumpur?
For assistance from an employee at Shangri-La Kuala Lumpur please call +60 320 322 388.
Does Shangri-La Kuala Lumpur have Wi-Fi available?
Yes, Shangri-La Kuala Lumpur has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Shangri-La Kuala Lumpur?
Yes, there is a gym available to guests of Shangri-La Kuala Lumpur. For gym hours, it is best to ask the front desk clerk during check-in.
What time is check-out for Shangri-La Kuala Lumpur?
For Shangri-La Kuala Lumpur, the required check-out time is 12:00. Check-in may be available from 14:00. Any special requests should be made with the concierge.
How much is a room at Shangri-La Kuala Lumpur?
$210/night is a good average price right now, and some users have even reported deals that start from only $173/night. However, prices can change based on the time of year you’re booking, the type of room you prefer, etc. Fill in the form above to get deals for your trip.
Is there laundry service in Shangri-La Kuala Lumpur?
Yes, you can take care of all your laundry needs with the on-premise services at Shangri-La Kuala Lumpur, Kuala Lumpur. An iron and an ironing board will also be provided. You can ask for them at the front desk if they are not available in the room.
What is the distance from Shangri-La Kuala Lumpur, Kuala Lumpur to Berjaya Times Square?
Berjaya Times Square is within walking distance (1.4 km) from Shangri-La Kuala Lumpur, Kuala Lumpur.
Is Kuala Lumpur Tower, Kuala Lumpur close to Shangri-La Kuala Lumpur?
Yes, it is just a short 0.3 km walk between Shangri-La Kuala Lumpur, Kuala Lumpur and Kuala Lumpur Tower.
How many operators does momondo search for hotels in Kuala Lumpur?
There are 9,083 operators available for hotels in Kuala Lumpur as of April 2025.
When did momondo last update prices for hotels in Kuala Lumpur?
Prices for hotels in Kuala Lumpur are updated daily.
Places of interest near Shangri-La Kuala Lumpur
Attractions in Kuala Lumpur, Malaysia curated by momondo
Shangri-La Kuala Lumpur location: 11 Jalan Sultan Ismail, Kuala Lumpur 50250