Pacific Palace Hotel
4-star Hotel with Indoor pool
JL Duyung Sei Jodoh, Batam 29432
+62 778 421 111based on 1,085 reviews
per night
About Pacific Palace Hotel, Batam
Pacific Palace Hotel photos
Rooms
Hotel Amenities & Facilities
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Valet parking
- Free parking
Bathroom
- Raised toilet
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Bidet
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
- Walk-in shower
Services and conveniences
- ATM on-site
- Business centre
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Bottle of water
- 24-hour front desk
General
- Executive lounge access
- Family rooms
- Seating area
- Slippers
- Interconnected room(s) available
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Tile/marble floor
- Storage available
Basics
- Free Wi-Fi
- Internet
- Towels
- Free toiletries
- Shampoo
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Dustbins
- Conditioner
Pool and spa
- Spa and wellness centre
- Massage
- Pool bar
- Spa
- Hot tub
- Indoor pool
- Sauna
- Plunge pool
- Pool towels
Dining
- Electric kettle
- Minibar
- Restaurant
- Bar/Lounge
- Kettle
- Food can be delivered to guest accommodation
- Coffee machine
- Dining area
- Dining table
Accessibility and suitability
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Disabled access
- Lift
- Accessible by lift
- Upper floors accessible by lift
- Upper floors accessible by stairs
- Designated smoking area
Things to do
- Gift shop
- Beauty salon
- Karaoke
- Table tennis
- Night club
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Drying rack for clothing
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Cleaning products
- Wardrobe or closet
Parking and transportation
- Free parking
- Valet parking
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Balcony
Family friendly
- Child pool
Fitness
- Fitness centre
Reviews
Pros +
- The hotel location is quite a distance from any shopping mall. (in 2 reviews)
- A regular shuttle service to the malls would be a great addition (in 1 review)
- It is very unique hotel. (in 14 reviews)
Cons -
- Staffs where unhelpful when we order food. (in 9 reviews)
- the breakfast was not great (in 14 reviews)
- Bad communication wrong information given on shuttle service. (in 3 reviews)
Pacific Palace Hotel room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How does Pacific Palace Hotel compare to other 4-star hotels in Batam?
In Batam, 4-star hotels have average nightly rates of $72. Pacific Palace Hotel is $30 cheaper than the city average at just $43/night.
How far is Pacific Palace Hotel from Batam Hang Nadim?
If you're looking to go directly from Batam Hang Nadim to Pacific Palace Hotel, expect a 24min drive as they are around 13.2 km apart.
What is the best way to get to Pacific Palace Hotel from Batam Hang Nadim?
Another more common option is to just take a taxi or rideshare service from the airport to Pacific Palace Hotel. The nearest airport to the hotel is Batam Hang Nadim.
Are there food options at Pacific Palace Hotel?
Pacific Palace Hotel does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Pacific Palace Hotel at +62 778 421 111. Guests staying at Pacific Palace Hotel are welcomed by hotel staff to order room service directly from the kitchen to their room.
Does Pacific Palace Hotel have a pool?
Yes, Pacific Palace Hotel has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.
What is the phone number for Pacific Palace Hotel?
For assistance from an employee at Pacific Palace Hotel please call +62 778 421 111.
Does Pacific Palace Hotel have Wi-Fi available?
Yes, Pacific Palace Hotel has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Pacific Palace Hotel?
Pacific Palace Hotel does have a gym on site that is available to hotel guests. Some hotel gyms may not have 24-hour access, so it is best to ask a front desk clerk for fitness centre hours.
What time is check-out for Pacific Palace Hotel?
The required check-out time is 12:00. Please plan accordingly before your departure to avoid any penalties or fees.
How much is a room at Pacific Palace Hotel?
The average price for a night at Pacific Palace Hotel found recently is $61 and can go as low as $33/night. Please note that rates may be impacted by travel dates, room type, and availability. To see current deals, enter your dates in the form above.
Is there laundry service in Pacific Palace Hotel?
Yes, you can take care of all your laundry needs with the on-premise services at Pacific Palace Hotel, Batam. Ironing equipment e.g. ironing boards and irons are available as well.
How many operators does momondo search for hotels in Batam?
There are 515 operators available for hotels in Batam as of April 2025.
When did momondo last update prices for hotels in Batam?
Prices for hotels in Batam are refreshed on a daily basis.
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Pacific Palace Hotel location: JL Duyung Sei Jodoh, Batam 29432