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Kigali Serena Hotel

5-star Hotel with Outdoor pool

5 stars

7469 KN 3 Avenue, (Boulevard De La Revolution) Kigali, Rwanda, Kigali 250

+250 252 597 100
8.6
Very Good

396 verified ratings

$221
Rate

rate per night

Room type
Provider
Nightly total
Standard Room
$221
Deluxe room
$281
Double room
$301
23 more Kigali Serena Hotel deals
23 more Kigali Serena Hotel deals

About Kigali Serena Hotel, Kigali

Cleanliness
9.2
Comfort
9.1
Location
9.0
Services
8.9
Staff
9.0
Value for money
8.3
Kigali Serena Hotel is situated in Kigali and is close to the area's popular attractions. It offers free Wi-Fi, a Jacuzzi and an outdoor pool. This 3.5-star hotel provides a sauna, a ballroom and an express check-in and check-out feature. It also offers babysitting services, a currency exchange and a reception that operates 24 hours a day. There are 148 stylish rooms at Serena Hotel Kigali, each offering all the essentials to ensure a comfortable stay. Each comes with free tea and coffee making facilities as well as a private bathroom. Breakfast, lunch and dinner are served daily in Kigali Serena Hotel's sophisticated restaurant. Drinks are served at bar. For those who enjoy exploring local restaurants and cafés, there is a great selection right on the doorstep. Kigali International Airport is within a 20-minute drive away, and an airport transfer service is available on request.

Kigali Serena Hotel photos

Rooms

Wed 19/11
Thu 20/11
Standard Room
bed type unknown
$221
nightly with VAT
bed type unknown
$271
nightly with VAT
bed type unknown
$276
nightly with VAT
Deluxe room
bed type unknown
$281
nightly with VAT
bed type unknown
$310
nightly with VAT
bed type unknown
$317
nightly with VAT
Executive room
bed type unknown
$813
nightly with VAT
Superior room
bed type unknown
$306
nightly with VAT
bed type unknown
$390
nightly with VAT
Double room
1 twin bed
$301
nightly with VAT
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
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Hotel Amenities & Facilities

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Valet parking

Dining

  • Electric kettle
  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Coffee machine

Health and safety

  • Daily housekeeping
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitiser in guest accommodation and key areas
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Delivered food is securely covered
  • Safe

Services and conveniences

  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Safety deposit box

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Adapter
  • Dustbins

General

  • Hardwood or parquet floors
  • Pool view
  • Storage available
  • Seating area
  • Slippers
  • Soundproof rooms
  • Telephone
  • Carpeted
  • City view

Accessibility and suitability

  • No smoking
  • Lower bathroom sink
  • Designated smoking area
  • Disabled access
  • Lift
  • Accessible parking
  • Allergy-free room
  • Toilet with grab rails

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Steam room
  • Private pool
  • Massage
  • Sauna

Bathroom

  • Higher-level toilet
  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Bathtub
  • Toilet

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board
  • Tumble dryer
  • Drying rack for clothing

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Valet parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV

Outdoor

  • Garden
  • Terrace/Patio
  • Grill
  • Balcony

Things to do

  • Gift shop
  • Golf
  • Evening entertainment
  • Beauty salon

Fitness

  • Aerobics
  • Fitness classes
  • Fitness centre
  • Gym

Bedroom

  • Cleaning products
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Reviews

8.6
Very Good396 verified ratings
Pros +
  • "Kigali Serena Staff was very courteous, soft speaking and Pro Active." (in 3 reviews)
  • The food is delicious. (in 6 reviews)
  • room service and housekeeping very responsive (in 14 reviews)
Cons -
  • "The bed was a bit lumpy, possibly because 2 twin beds had been joined." (in 1 review)
  • The restaurant is in dire need of help. (in 1 review)
  • "Taxi out too expensive, ar least double what was actually paid" (in 1 review)

Kigali Serena Hotel room booking info

Value for money

8.3

Location rating

9.0

Distance to city centre

3.3 km

Nearest airport

Kigali Intl

Distance to airport

8.1 km

Check in/Check out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Frequently asked questions

  • How does Kigali Serena Hotel compare to other 5-star hotels in Kigali?

    Kigali Serena Hotel is typically below the average price of 5 star hotels in Kigali. On average, you can expect to pay $335 per night in Kigali. Kigali Serena Hotel typically costs $193 per night, which is $142 cheaper than the Kigali average.

  • How far is Kigali Serena Hotel from Kigali Intl?

    The drive from Kigali Intl to Kigali Serena Hotel will take you about 15 mins depending on traffic, with a distance of 8.1 km. Hotels located in more populated areas may see vastly more traffic which will add to your travel time.

  • What is the best way to get to Kigali Serena Hotel from Kigali Intl?

    Another more common option is to just take a taxi or rideshare service from the airport to Kigali Serena Hotel. The nearest airport to the hotel is Kigali Intl.

  • Are there food options at Kigali Serena Hotel?

    Kigali Serena Hotel does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Kigali Serena Hotel at +250 252 597 100. One of the easiest dining options for Kigali guests staying in Kigali Serena Hotel is to order room service, which is available to all hotel guests.

  • Does Kigali Serena Hotel have a pool?

    Yes, Kigali Serena Hotel has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.

  • What is the phone number for Kigali Serena Hotel?

    For assistance from an employee at Kigali Serena Hotel please call +250 252 597 100.

  • Does Kigali Serena Hotel have Wi-Fi available?

    Yes, Kigali Serena Hotel has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre available to guests at Kigali Serena Hotel?

    Kigali Serena Hotel does have a gym on site that is available to hotel guests. Some hotel gyms may not have 24-hour access, so it is best to ask a front desk clerk for fitness centre hours.

  • What time is check-out for Kigali Serena Hotel?

    You can plan to arrive after 14:00 for checking in. Check-out time is 12:00. We advise notifying the front desk of any requests as early as possible.

  • How much is a room at Kigali Serena Hotel?

    The cheapest deals found start from only $157 per night. The average rate for rooms at Kigali Serena Hotel is currently around $349/night. Enter your dates in the form above to see more.

  • Is there laundry service in Kigali Serena Hotel?

    Laundry services are available at Kigali Serena Hotel. Contact the property reception for additional information. Guests can also take advantage of irons and ironing boards at the property either in the room or at the laundry facility.

  • How many operators does momondo search for hotels in Kigali?

    There are 1,390 operators available for hotels in Kigali as of November 2025.

  • When did momondo last update prices for hotels in Kigali?

    Prices for hotels in Kigali were last updated today.

Places of interest near Kigali Serena Hotel

Attractions in Kigali, Rwanda curated by momondo

Kigali Serena Hotel location: 7469 KN 3 Avenue, (Boulevard De La Revolution) Kigali, Rwanda, Kigali 250

Top landmarks

Kigali Genocide Memorial Centre2.8 km
Old Parliament4.1 km
Stade Amahoro5.7 km
Akagera National Park67.3 km

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