The Ritz-Carlton, Astana
5-star Hotel with Indoor pool
16 Dostyk Street, Astana 010016
+7 717 273 4000based on 391 reviews
per night
About The Ritz-Carlton, Astana, Astana
The Ritz-Carlton, Astana photos
Property safety measures
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Hotel Amenities & Facilities
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
General
- Executive lounge access
- Family rooms
- Hardwood or parquet floors
- Interconnected room(s) available
- Landmark view
- Storage available
- Quiet street view
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
- City view
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Dustbins
- Conditioner
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Safety deposit box
- Bottle of water
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- No smoking
- Non-feather pillow
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Disabled access
- Roll-in shower
- Lift
- Shower chair
- Accessible by lift
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by lift
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Kitchen
- Wine glasses
- Electric kettle
- Kitchenware
- Kitchen
- Kitchenette
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
Pool and spa
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Pool towels
- Spa and wellness centre
- Massage
- Sauna
Dining
- Grocery deliveries
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Minibar
- Breakfast in the room
- Dining table
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
- Tumble dryer
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
- Smartphone dock
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Parking and transportation
- Free parking
- Private parking
- EV charging station
- Airport shuttle
Family friendly
- Cribs available
- Books, DVDs, music for children
- Kids meals
- Children's high chair
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Board games/puzzles
- Cooking classes
- Beauty salon
Outdoor
- Garden
- Terrace/Patio
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
Reviews
Pros +
- Staff very helpful and friendly (in 7 reviews)
- We had a wonderful stay at the Ritz-Carlton Astana. (in 2 reviews)
- Everything was amazing and super luxurious for my wife and I (in 3 reviews)
Cons -
- Every time I was calling and asking for it. (in 1 review)
- I filled up the bath and the water was very yellow. (in 1 review)
The Ritz-Carlton, Astana room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How far is The Ritz-Carlton, Astana from Astana Nursultan Nazarbayev Intl?
The Ritz-Carlton, Astana is 11.1 km away from Astana Nursultan Nazarbayev Intl. You can typically expect your drive time from The Ritz-Carlton, Astana to Astana Nursultan Nazarbayev Intl to be 20min. It might be worth looking up traffic trends near your hotel if you are worried about saving time.
What is the best way to get to The Ritz-Carlton, Astana from Astana Nursultan Nazarbayev Intl?
Another more common option is to just take a taxi or rideshare service from the airport to The Ritz-Carlton, Astana. The nearest airport to the hotel is Astana Nursultan Nazarbayev Intl.
Is The Ritz-Carlton, Astana pet-friendly?
Pets are allowed at The Ritz-Carlton, Astana.
Are there food options at The Ritz-Carlton, Astana?
There is a restaurant at The Ritz-Carlton, Astana that can be used by visitors of the hotel. You can sit down or order food to take away. Call the front desk at +7 717 273 4000 for kitchen hours. Guests staying at The Ritz-Carlton, Astana are welcomed by hotel staff to order room service directly from the kitchen to their room.
Does The Ritz-Carlton, Astana have a pool?
Yes, The Ritz-Carlton, Astana has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.
What is the phone number for The Ritz-Carlton, Astana?
For assistance from an employee at The Ritz-Carlton, Astana please call +7 717 273 4000.
Does The Ritz-Carlton, Astana have Wi-Fi available?
Yes, The Ritz-Carlton, Astana has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at The Ritz-Carlton, Astana?
The Ritz-Carlton, Astana has a fitness centre available for guests who would like to use it throughout their stay.
What time is check-out for The Ritz-Carlton, Astana?
For The Ritz-Carlton, Astana, the required check-out time is 12:00. Check-in may be available from 15:00. Any special requests should be made with the concierge.
How much is a room at The Ritz-Carlton, Astana?
The cheapest deals found start from only $254 per night. The average rate for rooms at The Ritz-Carlton, Astana is currently around $380/night. Enter your dates in the form above to see more.
Is there laundry service in The Ritz-Carlton, Astana?
Yes, laundry services are accessible for guests staying at The Ritz-Carlton, Astana, Astana. You can leave your travel iron at home and use the irons provided at the accommodation.
How many operators does momondo search for hotels in Astana?
The number of operators available for hotels in Astana is 2,394 as of April 2025.
When did momondo last update prices for hotels in Astana?
Prices for hotels in Astana refresh daily.
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The Ritz-Carlton, Astana location: 16 Dostyk Street, Astana 010016