7.0 GoodRafael, Apr 2024
LikedUnfortunately second night got little sleep as dog in room next door was barking all night!
8.0 Very goodDiana, Apr 2024
LikedToo expensive
DislikedA bath tub that hardly draines
6.0 OkayElifcan, Apr 2024
LikedLocation was perfect. Best neighborhood to stay in Madrid
DislikedFirst of all for a 5 star facility in Europe way too few people speaking English. The room was old, not renovated and not very clean. There was dust. I had a problem with room service probably because of language barrier. They told me breakfast in the room was free despite it was almost 12 pm but they delivered it with a paymeant slip. I said I was told otherwise on the phone. They apologized for the misunderstanding and took the food away. People at reception were not as warm as I expected and below other 5 star hotels we stayed in Europe. Overall great location but service of a 4 star hotel
10.0 WonderfulJuan, Apr 2024
LikedGreat location, big bedrooms, great staff!
10.0 WonderfulIraj, Mar 2024
LikedEverything
DislikedClean and historic