The Mandrake
5 stars
8.1
Very good
(884)
5 stars
Updating price...

The Mandrake

5 stars
20-21 Newman Street, London, W1T 1PGGo to location section
8.1
Very good
884 reviews
Go to reviews section
Updating price...

Overview

A full-service spa, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. The Mandrake offers 34 air-conditioned accomExpedia Group
A full-service spa, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. The Mandrake offers 34 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This London hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.Expedia Group
8.1
Very good rating
Based on 884 verified guest reviews

Available rates

Sat 1/8
Sun 2/8

The neighbourhood - Fitzrovia

20-21 Newman Street, London, W1T 1PG

What's nearby

  • Primark3 min walk
  • PizzaExpress Jazz Club4 min walk
  • Pollock's Toy Museum5 min walk
  • Soho Theatre5 min walk
  • Dominion Theatre6 min walk
  • CRN North Thames6 min walk
  • Fo Guang Shan Temple4 min walk
  • Laure Genillard4 min walk
  • University of Westminster, Wells Street Campus5 min walk
  • BT Tower6 min walk
  • Tottenham Court Road6 min walk
  • Havas Worldwide London6 min walk

Reviews

8.1
Very good
884 verified ratings
Wonderful
545
Very good
119
Good
63
Okay
45
Fair
31
Mediocre
34
Poor
47

Summary of reviews

Guests say
Most guests praised the hotel's unique and vibrant atmosphere, friendly and attentive staff, and excellent central location. Many found the decor and vibe to be exceptional, and several appreciated the special touches and amenities. However, some guests were disappointed with the small room sizes and felt the hotel was overpriced for what was offered. A few also mentioned issues with noise, cleanliness, and some facilities not working properly. Overall, the positives centered on atmosphere, service, and location, while negatives focused on value and room size.
AI-generated from customer reviews
Atmosphere9 out of 10
Service9 out of 10
Location8.5 out of 10
Value for Price1.5 out of 10
Room Size1.5 out of 10
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All reviews

8.0
Very good
James, July 2026
Pros (+) Location is hard to beat. Whether you're a seasoned Londoner or visiting for a weekend, you're right in the middle of the action at the Mandrake, walkable to just about everywhere - but also in the quiet and calm when you need to be.
Cons (-) The TV didn't work properly
8.0
Very good
Jaberzadeh, July 2026
Pros (+) The staff were amazing. Professional, playful, they made you feel like you were on the inside of their clique. They clearly have fun at work and enjoy taking care of people and building a culture. I also liked the weekend party atmosphere. The cheeseboard was amazing and the overall vibe of the hotel was sexy. The decor is plush and well put together, especially in the social areas. The location i...
Cons (-) The TV system was buggy, it was Wimbledon and world cup quarter finals, my wife had to pump in the hotel room and we missed significant sporting moments. In addition, the fridge rattled like crazy at night, enough to keep you up. The air con was not responsive, the thermostat was not calibrated correctly, it seemed to be either on or off. We made these complaints at check out and no discount or at...
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1.0
Poor
Sanjay, July 2026
Pros (+) Nothing very dirty terrace Tv mirroring never works Room is boring
Cons (-) Dirty terrace Tv mirroring never works Room is boring Not worth 5*. Rating
7.0
Good
Samuel, July 2026
Pros (+) The design is genuinely unlike anywhere else in London. The hanging garden courtyard and Jurema Terrace are the real showpiece, and it’s rare to get that kind of green, calm outdoor space this central. The staff were warm and attentive throughout, the kind who remember your name and make things easy. Location is ideal too: tucked away enough to feel quiet, but a few minutes from Oxford Street, Soh...
Cons (-) The one thing worth knowing is that the hotel doubles as a nightlife destination at weekends, with a DJ in the bar Thursday to Saturday. Depending on your room, the noise carries until the early hours, so it’s worth requesting a quieter room away from the bar if you’re after an early night. The rooms also run on the smaller side, though that’s fairly standard for central London.
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7.0
Good
Eric, June 2026
Pros (+) Location in Fitzrovia is ideal for central London.
Cons (-) The design of the hotel is so over the top and creepy that is not really comfortable. Very trendy and full of posers.
10
Wonderful
Graham, Mar 2026
Pros (+) Everything! Funky, eclectic. Good service.
Cons (-) Nothing.
10
Wonderful
Perry, Mar 2026
Pros (+) Great hotel, lovely terrace room with well stocked bar. Fab shower and comfy bed. Brilliant friendly room service. Uber cool bar.
Cons (-) Leaving to go home
10
Wonderful
Storme, Feb 2026
Pros (+) The hotel is beautiful and radiates such a calm vibe. The staff were friendly and made fantastic cocktails at the bar. Our terrace room was lovely and clean with a well stocked minibar. We can't wait to go back.
10
Wonderful
Or, Jan 2026
Pros (+) Everything sharif and all the staff are beyond amazing
Cons (-) Nothing
10
Wonderful
Or, Jan 2026
Pros (+) Everything best in London
Cons (-) Nothing

Amenities

  • Adults only
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Things to keep in mind

Check-in: From 15:00
Check-out: Prior to 11:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.