All reviews
Friendly personable staff, up for a chat and interested 😊
The staff were very kind and welcoming. Even on the first night they were offering to spend time with them to watch the World Cup at the time & always of service with any inconvenience.
good location. close to plaza mayor and there’s a carrefour express right in front. staff are as super sweet and helpful.
Clean washrooms and Clean Sheets
No floor towels in the bathrooms.
Friendly, helpful, kind staff available 24/7. Excellent costumer service! Felt safe and comfortable. The Hat Madrid is in a great location within walking distance to major tourist attractions. Nice that daily tours of the area started in the lobby. The Hat Madrid provided many fun social opportunities. I liked being able to make some of my own meals in the downstair's Cave. Met many wonderful peop...
Dorm rooms small and sparsly furnished, cement floors. Price for bunk bed in dorm seemed high over 100 Europer per night for an individual.Read more
Perfect hostel for my first hostel experience! Centrally located (only 6 mins from Sol station), clean, well equipped, helpful staff, private beds, big private and communal bathrooms, roomy lockers (fit a cabin bag, backpack and 2 other bags and there was still some little room). There’s a super market right in front of the hostel and one right around the corner, small 24hr shops close by too. Eve...
I would add a couple more hangers in the bathroom or a small stool so it’s easier to hang or leave toiletries/clothes while in the shower.Read more
The location and the amenities are really good
The shared dorm rooms a bit cramped
