All reviews
The staff was exceptional.
NA
Amazing staff, great breakfast on terrace, good location overlooking the city roof tops looking down on Tagus.
For awareness, if arriving or being picked up by taxi most of them drop pick up 150 metres down hill from hotel as they cannot enter restricted area - not really a problem.
Excellent location and food. Staff was perhaps the best I have ever encountered. They were always available to help and assist.
There is no elevator but I was assured that planning permission had been granted and it was coming. Shower on 5th floor was erratic in terms of temperature. Would definitely stay here again.
Very friendly staff Only thing that bothered me was the noise from the door of the corridor - as my room (8) was next to it.
noise
Great location away from the hustle and bustle but still with easy access to all sights
It covered all my requirements
We loved everything, especially the spacious room, the wonderful staff and the amazing view! The hotel was closed to the "Castelo de São Jorge" and Alfama where we enjoyed listen to Fado.
We loved everything.
Location, views and very friendly helpful staff where nothing was too much trouble.
Breakfast was delicious and staff were over the top exceptional
The beautiful room had an incredible view over the city. But what really made the difference was the staff. I have never stopped in a hotel where every member of staff was so dedicated to giving great service.