Resorts World Genting - First World Hotel
6.5
Okay
(10049)
3 stars
Updating price...

Resorts World Genting - First World Hotel

3 stars
Genting Highlands, 69000 Genting Highlan, 69000, Genting Highlands 69000Go to location section
6.5
Okay
10049 reviews
Go to reviews section
Updating price...

Overview

Resorts World Genting - First World Hotel is situated 51 km from Kuala Lumpur and is directly connected to Sky Avenue Lifestyle mall with a variety of outlets and Genting Casino. Rooms are well equipped with satellite TVs, international direct dial t…Booking.com
Resorts World Genting - First World Hotel is situated 51 km from Kuala Lumpur and is directly connected to Sky Avenue Lifestyle mall with a variety of outlets and Genting Casino. Rooms are well equipped with satellite TVs, international direct dial telephones and a fan to complement the cool mountain air. Tea and coffee making facilities and a safety deposit box are provided. For business and conference options, a grand banquet hall with a 2,500 seat capacity and conference rooms are available. Self check-in kiosks and WiFi access are available at the lobby area. Lobby Café serves local Malaysian favourites all throughout the day. For a drink or two and live music, guests can head to The Patio Bar and Lounge. First World Hotel is 1.5 hours by bus from Kuala Lumpur. A cable car ride from Genting Skyway Station takes 11 minutes and a further 10 minutes on foot.Booking.com
6.5
Okay rating
Based on 10049 verified guest reviews

Available rates

Wed 30/9
Thu 1/10

The neighbourhood

Genting Highlands, 69000 Genting Highlan, 69000, Genting Highlands 69000

What's nearby

  • Genting Theme Park0.15 km
  • Genting Arena of Stars0.34 km
  • First World Plaza0.27 km
  • Resorts World Genting0.34 km

Reviews

6.5
Okay
10049 verified ratings
Wonderful
2065
Very good
1506
Good
1511
Okay
1458
Fair
1028
Mediocre
956
Poor
1528

Summary of reviews

Guests say
Guests consistently praised the hotel's excellent location, with easy access to attractions, shopping, and dining. However, many were dissatisfied with the cleanliness of rooms, reporting issues such as dirt, unpleasant odors, and poor maintenance. The check-in process received frequent criticism for being slow and confusing, and service was often described as unhelpful or indifferent. Some guests found the rooms small and lacking in amenities, but others felt the hotel offered good value for its price, especially for those primarily seeking a place to sleep near local attractions.
AI-generated from customer reviews
Location9 out of 10
Service1.5 out of 10
Cleanliness1 out of 10
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Score by provider

All reviews

3.2
Poor
Anonymous, Sept 2026
The carpet is dirty, the television is not working, and it is not suitable for kids.
9.6
Wonderful
Anonymous, Sept 2026
Overall, we had a pleasant stay at Genting First World Hotel. The self check-in and check-out process was easy and convenient, which made things much smoother, especially when travelling with children. However, I feel there could be more clear signs and directions around the hotel. It was quite confusing to find the way to the theme park, mall, and especially the breakfast venue, Terrace Café, whi...
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9.2
Wonderful
Anonymous, Sept 2026
Suitable for stay for go to genting theme park
2.0
Poor
Anonymous, Sept 2026
The rooms are showing their age. There is only 1 front desk for the 2 towers which makes you wait for At least 30 minutes to get help. I check into my room after battling with the self checkin machine. The toilet in my room was broke. I go to the lobby to get a room change and no joke waited 40 minutes for my turn at the front desk. I requested a new room on a non smoking floor and a working toile...
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7.6
Good
Anonymous, Sept 2026
since first time for us to stay we book inside so its walking distance from the moment we arrived by cable car. we request double bed / queen bed thru agoda but when we arrived we have to do self check in . so the room we got is 2 single bed toilet n bathroom separated n small. no tv , the rest is ok as walking distance. breakfast got shuttle bus to bring you to infront .
8.8
Very good
Anonymous, Sept 2026
Check in in terrible slowly.
10
Wonderful
Anonymous, Sept 2026
Overall is ok. Value for money.
5.2
Fair
Anonymous, Sept 2026
Arrive at 4.30PM, only get a room at 08.30PM, check in process not efficient.
10
Wonderful
Anonymous, Sept 2026
cheap and best just come down by lift at level 1,easily get variety of foods, simply take cable car and visit nice places
8.8
Very good
Anonymous, Sept 2026
My honest review for this type of room is actually for children who just stay with family as the room is an adjacent room without tv. Bathroom only have liquid soap for shower. Other than that, it is okay for just a night stay for sleeping only as it is quiet so far even though have many customers on that day. Check-in was a bit of hassle but luckily got attendant to help out. For me, I am not a f...
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Amenities

  • Fitness centre
  • Restaurant
  • Room service
  • Coffee shop
  • Business centre
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Meeting/Banquet facilities

Things to keep in mind

Check-in: From 15:00
Check-out: Prior to 11:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.