Resorts World Genting - First World Hotel
6.3
Okay
(7106)
3 stars
Updating price...

Resorts World Genting - First World Hotel

3 stars
Genting Highlands, 69000 Genting Highlan, 69000, Genting Highlands 69000
6.3
Okay
7106 reviews
Updating price...

Overview

Resorts World Genting - First World Hotel is situated 51 km from Kuala Lumpur and is directly connected to Sky Avenue Lifestyle mall with a variety of outlets and Genting Casino. Rooms are well equipped with satellite TVs, international direct dial tBooking.com
Resorts World Genting - First World Hotel is situated 51 km from Kuala Lumpur and is directly connected to Sky Avenue Lifestyle mall with a variety of outlets and Genting Casino. Rooms are well equipped with satellite TVs, international direct dial telephones and a fan to complement the cool mountain air. Tea and coffee making facilities and a safety deposit box are provided. For business and conference options, a grand banquet hall with a 2,500 seat capacity and conference rooms are available. Self check-in kiosks and WiFi access are available at the lobby area. Lobby Café serves local Malaysian favourites all throughout the day. For a drink or two and live music, guests can head to The Patio Bar and Lounge. First World Hotel is 1.5 hours by bus from Kuala Lumpur. A cable car ride from Genting Skyway Station takes 11 minutes and a further 10 minutes on foot.Booking.com
6.3
Okay rating
Based on 7106 verified guest reviews

Available rates

Mon 16/6
Tue 17/6

The neighbourhood

Genting Highlands, 69000 Genting Highlan, 69000, Genting Highlands 69000

What's nearby

  • Genting Theme Park0.07 km
  • Resorts World Genting0.33 km
  • Genting Arena of Stars0.33 km
  • First World Plaza0.33 km

Reviews

6.3
Okay
7106 verified ratings
Wonderful
1463
Very good
1103
Good
1193
Okay
1058
Fair
766
Mediocre
593
Poor
930

Summary of reviews

Guests say
Guests appreciate the convenient location of the hotel, especially with its proximity to various indoor activities and amenities. However, many reviews highlight issues with the check-in process, which can be chaotic and lengthy. Cleanliness is also a concern, with some guests reporting dusty or poorly maintained rooms. Overall, while the hotel offers a good price point for its location, improvements in service and room quality are needed.
AI-generated from customer reviews
Cleanliness5 out of 10
Location5 out of 10
Service3 out of 10
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Score by provider

All reviews

1.0
Poor
Angelia, June 2025
Pros (+) Nothing.
Cons (-) It was terrible. I couldn't do the auto check in as the booking was done through booking.com I waited 3 hours at the reception. As such I would like to register a formal complaint to booking.com
7.0
Good
Ai, May 2025
Pros (+) No Internet connection at our tower. The room is not clean.
Cons (-) It would be better if the room was clean
1.0
Poor
Harshad, May 2025
Pros (+) Nothing
Cons (-) 1. 3 hours check in time for such Third World Hotel 2 40 mins to n fro walking 2 for breakfast every day 3. Windows overlooking other rooms I don’t understand which architect can design such hotel buildings Not acceptable on a Holiday Strictly not recommended for any type of travel
2.0
Poor
Wilson, May 2025
Pros (+) Food
Cons (-) No wifi No many people Beds uncomfortable No filming on the rides No buffet Etc
8.0
Very good
Siti, May 2025
Pros (+) N/a
Cons (-) N/a
5.0
Fair
Siongmow, May 2025
Pros (+) Gd weather, cooling
Cons (-) Attitude of the cashier staff at hotel
9.0
Wonderful
Shirley, May 2025
Pros (+) The atmosphere there is gd.
Cons (-) The room carpet.
1.0
Poor
Jagadeswara, May 2025
Pros (+) - Location is amazing. - Break fast is good, but need to go other Hotel by free shuttle provided (long waiting queue for shuttle).
Cons (-) - Waited 6 hours to get my pre-booked room. Long queue for check in in weekends.. staff response is bad. -Room is very small, not same as shown in picture. - Drinking water not provided in room. Have to buy from room services. - Room check in system has to be improved. Out of 15 check in counters only 8 are operational. If you are going with your kids, don't prefer this hotel. Unless they have to ...
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3.0
Poor
Shivram, May 2025
Pros (+) Nothing
Cons (-) Everything..finding the hotel was very difficult.. check in took 2 hours. Once you enter the room , it ended before it started.. bathroom was kinky half the size.
3.0
Poor
Agnes, May 2025
Pros (+) The property is near to Sky Avenue.
Cons (-) There is truly nothing in the room. For the price charged, there is nothing except for the bath towel provided. Room is small, the bath/toilet area is quite "an experience" - barely any space. Checking in has always been a nightmare. Expect to wait hours and getting hustled by unfriendly staff. They give the feeling that they are finding reasons to turn you away.

Amenities

  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Room service
  • Coffee shop
  • Business centre
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries

Things to keep in mind

Check-in: From 15:00
Check-out: Prior to 11:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.