Resorts World Genting - First World Hotel
6.2
Okay
(7178)
3 stars
Updating price...

Resorts World Genting - First World Hotel

3 stars
Genting Highlands, 69000 Genting Highlan, 69000, Genting Highlands 69000
6.2
Okay
7178 reviews
Updating price...

Overview

Family-friendly hotel with 2 restaurants connected to the convention center in Genting Highlands This smoke-free hotel features 2 restaurants, a full-service spa, and a casino. Additionally, a fitness center, a snack bar/deli, and a coffee shop/cafe Expedia Group
Family-friendly hotel with 2 restaurants connected to the convention center in Genting Highlands This smoke-free hotel features 2 restaurants, a full-service spa, and a casino. Additionally, a fitness center, a snack bar/deli, and a coffee shop/cafe are onsite. Resorts World Genting - First World Hotel offers 6083 accommodations with complimentary toiletries. Televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include showers. Housekeeping is offered daily and hair dryers can be requested. Recreational amenities at the hotel include a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
6.2
Okay rating
Based on 7178 verified guest reviews

Available rates

Mon 22/9
Tue 23/9

The neighbourhood

Genting Highlands, 69000 Genting Highlan, 69000, Genting Highlands 69000

What's nearby

  • Genting Theme Park0.07 km
  • Resorts World Genting0.33 km
  • Genting Arena of Stars0.33 km
  • First World Plaza0.33 km

Reviews

6.2
Okay
7178 verified ratings
Wonderful
1466
Very good
1106
Good
1198
Okay
1063
Fair
772
Mediocre
603
Poor
975

Summary of reviews

Guests say
Guests appreciated the hotel's excellent location near attractions and shopping areas, but many expressed dissatisfaction with the service, room size, and cleanliness. Long waiting times for check-in and poor room conditions were common complaints, leading to a perception of poor value for the price paid.
AI-generated from customer reviews
Location9 out of 10
Cleanliness3 out of 10
Service3 out of 10
Room Size2.5 out of 10
Value for Price2 out of 10
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Score by provider

All reviews

8.0
Very good
Asnawi, Sept 2025
Pros (+) Location wise very good if you want to enjoy indoor theme park
Cons (-) Room a bit small, if u are foreigner with tall size, it will be hard to stretch your leg. Little room for praying.
9.0
Wonderful
Herman, Sept 2025
Pros (+) Location..
Cons (-) One of Staff not friendly during registration..
3.0
Poor
Tee, Sept 2025
Cons (-) extra money charge
1.0
Poor
Mohd, Sept 2025
Pros (+) the location
Cons (-) the check in process is terrible. i have been waiting for almost 3 hours to check in. the room is no view. no more 2nd time staying here.
4.0
Mediocre
Vijay, Sept 2025
Pros (+) it was close to the themepark
Cons (-) the room wasnt clean, floor looked like it hasnt been vacuumed properly, old looking toilets in half bad condition and dirty sheets.
1.0
Poor
Esther, Sept 2025
Pros (+) No
Cons (-) Unable to checkin. Chaos and madness at reception. Way understaff and checkin kiosk do not work for international guests
4.0
Mediocre
Jiun, Sept 2025
Pros (+) Nothing much to like about except it is the closest hotel to Sky Avenue.
Cons (-) The room that I booked is Deluxe Room but is it either Twin or Double. Hence they will give it to you by random, can’t even select it. It say it is a deluxe room but I didn’t find how deluxe it is. It is just a fancy name.
5.0
Fair
Ong, Sept 2025
Pros (+) No comments
Cons (-) No comments
1.0
Poor
Anonymous, Sept 2025
Pros (+) everything was awful , pure scam
Cons (-) everything was awful , pure scam , room size and furniture , vibe it was set for scam and old people
7.0
Good
Vanniasingam, Sept 2025
Pros (+) Location and cleanliness. Checkout was easy
Cons (-) Check-in was complicated and a bit of running around involved, no prior instructions about the procedure involved. No wifi and no information on the room. Eg. Drinking water had to be filled in from supply in the corridor and no wifi in the room had to be found out after ringing the service.

Amenities

  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Room service
  • Coffee shop
  • Business centre
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries

Things to keep in mind

Check-in: From 15:00
Check-out: Prior to 11:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.