Resorts World Genting - First World Hotel
6.5
Okay
(10411)
3 stars
Updating price...

Resorts World Genting - First World Hotel

3 stars
Genting Highlands, 69000 Genting Highlan, 69000, Genting Highlands 69000Go to location section
6.5
Okay
10411 reviews
Go to reviews section
Updating price...

Overview

Resorts World Genting - First World Hotel is situated 51 km from Kuala Lumpur and is directly connected to Sky Avenue Lifestyle mall with a variety of outlets and Genting Casino. Rooms are well equipped with satellite TVs, international direct dial t…Booking.com
Resorts World Genting - First World Hotel is situated 51 km from Kuala Lumpur and is directly connected to Sky Avenue Lifestyle mall with a variety of outlets and Genting Casino. Rooms are well equipped with satellite TVs, international direct dial telephones and a fan to complement the cool mountain air. Tea and coffee making facilities and a safety deposit box are provided. For business and conference options, a grand banquet hall with a 2,500 seat capacity and conference rooms are available. Self check-in kiosks and WiFi access are available at the lobby area. Lobby Café serves local Malaysian favourites all throughout the day. For a drink or two and live music, guests can head to The Patio Bar and Lounge. First World Hotel is 1.5 hours by bus from Kuala Lumpur. A cable car ride from Genting Skyway Station takes 11 minutes and a further 10 minutes on foot.Booking.com
6.5
Okay rating
Based on 10411 verified guest reviews

Available rates

Mon 16/11
Tue 17/11

The neighbourhood

Genting Highlands, 69000 Genting Highlan, 69000, Genting Highlands 69000

What's nearby

  • Genting Theme Park0.15 km
  • Genting Arena of Stars0.34 km
  • First World Plaza0.27 km
  • Resorts World Genting0.34 km

Reviews

6.5
Okay
10411 verified ratings
Wonderful
2147
Very good
1560
Good
1540
Okay
1520
Fair
1060
Mediocre
996
Poor
1593

Summary of reviews

Guests say
Guests consistently praised the hotel's excellent location, with easy access to attractions, shopping, and dining. However, many were dissatisfied with the cleanliness of rooms, reporting issues such as dirt, unpleasant odors, and poor maintenance. The check-in process received frequent criticism for being slow and confusing, and service was often described as unhelpful or indifferent. Some guests found the rooms small and lacking in amenities, but others felt the hotel offered good value for its price, especially for those primarily seeking a place to sleep near local attractions.
AI-generated from customer reviews
Location9 out of 10
Service1.5 out of 10
Cleanliness1 out of 10
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Score by provider

All reviews

10
Wonderful
Anonymous, Nov 2026
The hotel hospitality very superrb
7.6
Good
Anonymous, Nov 2026
Been to Genting many times. Although first world hotel room is slightly small but the location is the best.
6.0
Okay
Anonymous, Nov 2026
Check-in was a nightmare. For some reason the kiosk doesn't work so I had to use the counter check-in. However there is a queue of more than 200. 2 and a half hours later the queue only moved 80. Imagine how long I had to wait. JUST TO CHECK-IN! For the money paid, the room is super small and cleanliness is just so-so. The safe doesn't work, the fan switch was faulty. However given of the location...
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4.8
Mediocre
Anonymous, Nov 2026
No TV. Mosquitos. Dated. No amenities. Do not recommend. Not worth it. Pictures on agoda doesn't reflect what the room actually looks like. Having a TV in advertising pictures is misleading and against the law in Australia
5.6
Fair
Anonymous, Nov 2026
Never i imagine that the room is using only fan, the toilet cubicle was so small and the carpet waa dusty like it was never vacuum. No mineral water place in the room, need to fill it at one corner which is not convinient.
8.4
Very good
Anonymous, Nov 2026
Vallue for the money. Clean room with nice mountain views
7.6
Good
Anonymous, Nov 2026
Book 2 night, check in need minimum 1 hours need little bit patien cause many people check in Room same like agoda picture, if you need high floor and view need extra but not expensive only 15myr for 2 night Hotel provide free hot/cold water at floor At lobby many place for food, pharma, everything you need Close to casino, mall, thempark out door/indoor only need walk 5-10 minute
6.8
Okay
Anonymous, Nov 2026
THEY DON'T PROVIDE FREE WIFI, ROOMS COZY, OVERALL OKK
8.0
Very good
Anonymous, Nov 2026
Clean
10
Wonderful
Anonymous, Nov 2026
Enjoyed the climate n weather and also super stay

Amenities

  • Fitness centre
  • Restaurant
  • Room service
  • Coffee shop
  • Business centre
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Meeting/Banquet facilities

Things to keep in mind

Check-in: From 15:00
Check-out: Prior to 11:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.