Generator London
3 stars
6.8
Okay
(8112)
3 stars
Updating price...

Generator London

3 stars
37 Tavistock Place, Russell Square, London, WC1H 9SE
6.8
Okay
8112 reviews
Updating price...

Overview

Rating
Hostel with a nightclub, a short walk to Russell Square A restaurant, a nightclub, and a bar/lounge are available at this hostel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and an arcade/game room are onsiteExpedia Group
Hostel with a nightclub, a short walk to Russell Square A restaurant, a nightclub, and a bar/lounge are available at this hostel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and an arcade/game room are onsite. Generator London offers 214 accommodations. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is offered daily and irons/ironing boards can be requested. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
Rating
6.8
Okay
Based on 8112 verified guest reviews

Available rates

Thu 1/5
Fri 2/5

The neighbourhood - Camden

37 Tavistock Place, Russell Square, London, WC1H 9SE

What's nearby

  • Cartwright Gardens3 min walk
  • Russell Square Tube Station4 min walk
  • The Place5 min walk
  • UCL Great Ormond Street Institute of Child Health7 min walk
  • Coram's Fields7 min walk
  • Russell Square7 min walk
  • Foundling Museum4 min walk
  • Tavistock Square Gardens5 min walk
  • Y Touring Theatre Company5 min walk
  • University of London7 min walk
  • Pullman London St Pancras Hotel7 min walk
  • British Library8 min walk

Reviews

6.8
Okay
8112 verified ratings
Wonderful
1832
Very good
1539
Good
1860
Okay
973
Fair
825
Mediocre
403
Poor
680

Summary of reviews

Guests say
Guests appreciated the excellent location of the hostel, with many mentioning easy access to public transport and nearby attractions. However, there were significant complaints regarding the service quality, with reports of discriminatory treatment and poor staff interactions. Cleanliness was also a recurring issue, particularly in shared bathrooms and showers, leading to a less than satisfactory experience for some guests.
AI-generated from customer reviews
Location9.5 out of 10
Service3.5 out of 10
Cleanliness3 out of 10
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Score by provider

All reviews

9.0
Wonderful
Marlene, Apr 2025
Pros (+) The facilities are really cool.
Cons (-) The cleanliness.
7.0
Good
Gifty, Apr 2025
Pros (+) The cosy feel of the envirinment
Cons (-) The harsh reception of fee staff
8.0
Very good
Italox, Apr 2025
Pros (+) Great location and friendly staff. Early (earlier) check-in was granted smoothly by the staff on the spot.
Cons (-) Received emails from different platforms to request extras (early check-in, lower bunk, etc) that were not integrated to one another nor with the staff. I still got my requests honored on the spot, though.
10
Wonderful
Stivers, Apr 2025
Pros (+) Loved the energy of the place. Lots of guests coming and going, hanging out in the bar area. Room was comfortable and shower, restrooms were clean. Location is excellent with easy access to cafes, bars, sites and the underground.
Cons (-) Nothing negative to say. We really enjoyed our few nights there.
6.0
Okay
Nicola, Apr 2025
Pros (+) The bedding was clean and beds comfortable, towels provided. Shower was hot. Location was great. Staff helpful.
Cons (-) Staff were helpful to let us move rooms after we found out we were about 3 corridors away from the bathrooms. When we got to the new room, the sink was full of water. So we couldn't use it.
3.0
Poor
Stace, Apr 2025
Pros (+) Friendly and helpful staff on arrival with check in. Regular cleaning of toilets and wash areas.
Cons (-) Very noisy until 2am . No soundproofing of room from corridor. Some parts of the corridor smelt of urine. Bedding was itchy due to detergent. Some of the lights on the beds didn't work.
4.0
Mediocre
Piotr, Apr 2025
Pros (+) Location very good, silent area, close to centre.
Cons (-) Bed was not comfortable and was making a noise, and plug in next to bed was not working. Room speciaus but far away from bathroom. Some members of staff were not pleasant to deal with. Very large building and to many people.
6.0
Okay
Amr, Apr 2025
Pros (+) Mostly Good Stays, But a Disappointing End I’ve stayed at this hostel multiple times and generally had positive experiences. The location is great, the rooms are clean, and I’ve never had issues leaving my belongings on the bed during the day—everything was always untouched when I returned. However, my last stay ended on a sour note. After checking out, I realized I’d left my towel in the room and...
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6.0
Okay
Fernando, Apr 2025
Pros (+) The hostel provided good service. However, the activities they mentioned do not actually exist, and they failed to make it clear that guests are not allowed to use the common areas to eat food purchased elsewhere. There's a restriction on consuming only what they sell, and even when I asked for permission to eat a simple sandwich there, I wasn't allowed—meanwhile, at the table next to me, several ...
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8.0
Very good
Simon, Mar 2025
Pros (+) Location,the buzz of the place.grrat mix of folk.
Cons (-) Have happy hour till 11pm.

Amenities

  • Bar/Lounge
  • Free Wi-Fi
  • Coffee shop
  • Wi-Fi available in all areas
  • Free toiletries
  • Airport shuttle
  • Meeting/Banquet facilities
  • Internet
  • Pets allowed on request. Charges may apply.
  • Night club

Things to keep in mind

Check-in: From 14:00
Check-out: Prior to 10:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.