BMW car hires in Brisbane

Jenn was terrific!

I was pleased with everything except that they marked off the on me the same minute windshield ding that was noted in the previous damages list when I picked up the car, presumably because I had added insurance, so they can file another claim. Possibly just an error, but judging from the previous reviews it seems suspicious.

I was very pleased with the unexpected SIGNIFICANT upgrade -- I originally had booked a convertible, expecting just a Mustang convertible, so you can only imagine how happy I was when I arrived at the counter and was upgraded to a relatively brand new BMW Z4 at the same rate! Even better, with the original reservation, I would have had to return the car the next day by 7:30PM to the Orlando Airport and be charged two days' rate (my pick up was at 5PM Saturday, needing to return by 7:30PM Sunday and otherwise see a MASSIVE rate hike from ~$150 to ~$600). However, because of the change in vehicles, I could return it on Monday by 5PM for the original rate of ~$150 at the hotel I was staying in, saving me a LOT of hassle. I imagine Sixt may have lost some money with my reservation, but a great experience from start to finish.for me!

Only one person at desk to check in customers, previous customer took forever to get checked in and even though I had provided all driver info online I still took 15-20 mins to check in. The car - a hybrid - was very easy to find and drive out of the airport environment. The hybrid was very fuel efficient and should be used as much as possible for rentals now.

Great car, great easy process

Service was quick and competent and my rental was upgraded.

Everything went as planned, and didn't have to wait long to pick up or drop off. All good!

Friendly staff. Good location at airport. Good car. Great price

The interior of the vehicle was not clean, when we collected it.

The car was crappy and the service was worse. Called Canberra airport drop off and got some customer service who couldn’t give me the actual number to the drop off. Left something in the car and the car had problems and no one called us back. Terrible service and the car was a piece of junk. Unsafe. Won’t use Avis in the future

Ordered Subaru Forster twice And got a toyota instead - twice! Why?

Kayak needed better communication as europcar had wrong order in system when we checked was not as advertised but quickly sorted in for us. Guy was helpful

Price I was quoted ended up being different on check in

The counter staff were very helpful & friendly. The inside of the car was not fully detailed with there being rubbish left under the seats & a sticky residue all over the middle console which I had to clean myself.

I arranged for a hire car for one of our members but when he went to pick it up they said I had to be there he was in Brisbane and I was in Perth so that could not happen, I am now trying to get my money back.

service was great car was great

The man who set us up in Brisbane was super lovely and made us feel valued right away. We enjoyed the car, and the only teething problem was me not being able to figure out how to open the petrol cap haha! Overall a great experience and would do it again.

Return the tank full and they try to pretend that it isn’t. Have to deal with customer service who also wastes your time.

All was good